I no longer dread taking my car in for service. With Otto's you know you are getting what your car needs and not being taken advantage of. Preston is the best! I know he'll keep me updated on my car's status whether I'm sitting in the lounge or dropping it off. He always has a smile on his face whether you are the first appointment or the last, and even when he has to squeeze you in. I appreciate the great customer service at Otto's. It's why I will keep buying MINIs from Otto's!
Luke & David we soo helpful. They were never pushy and did not waste time trying to sell us on something we did not want. I received an email quote from David, we went to test drive the car and within a short time, we had a new Kia Sedona!! Such a great experience!
I had an amazing and easy time shopping for a new car with this company. The customer service was exceptional, Makayla Becker was so sweet and provided me with all of the information I needed. She also was able to answer every question I had for her and provided amazing suggestions! I would Recommend anyone to go to this dealership and speak to Makayla. She made my experience than I've had at any other car dealership. 10/10!
by Caroline, 3rd time Kia owner from Lansdale, Pennsylvania
December 1, 2017
Mckayla, was a pleasure to deal with. She was knowledgeable, friendly, efficient, and I would recommend her to anyone wishing to buy a car. Her follow up after the sale was efficient and considerate.
Mclayla is an asset to her company.
Shopped between 3 different Kia dealerships and Kia of West chester was the fastest to respond and made everything really easy and fast. Didnt have to wait a whole day inside to do the paperwork. Made a friend out of my salesman, Russ
We were searching for a gently used XT5, and Delaware Cadillac had one that looked great. Mike Cassidy was our salesperson, and he was terrific. Price, color, and options were just what we wanted. Cutting the deal was easy. When we arrived a few days later to pick up the car, the detailing of the vehicle was as good as I have seen, and I have owned a pile of cars. Put is next to one brand new and don't look at the odometer, and there is now way you could tell it was not brand spanking new. We love the car, and appreciate the professional treatment we had at Delaware Cadillac.
I have always experienced outstanding service by Denis and his service team. He has always been polite, courteous and efficient. This is my third Sorento from this dealership and I don't plan to go anywhere else for my servicing or my next vehicle.
Malcolm was a great saleman. He knew everything about the car and he made my experience with kia the best one possible. If anyone needs to buy a car go to kia of Coatesville and see Malcolm.
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