Fell in love with a used Kai Soul. Doug and Michael made the buying and loan process and overall experience that was the best ever! Effortless! They also give the lifetime oil change but even better, still under Kia warranty. They will drive it themselves to Kia and give me a loaner. The best car experience in my 70 years!! HIGHLY RECOMMEND THIS 3RD GENERATION DEALERSHIP AND PEOPLE.
SECOND KIA I OWN
by TEDWESS from LADYSMITH, VA
December 21, 2018
JUST AS RELIABLE AS MY 2007 KIA SPECTRA SX. GOOD MILEAGE PER GALLON, PLENTY OF POWER. LOTS OF LEG ROOM BOTH FRONT AND BACK. CONVENIENT TOOL TRAY IN THE BACK
Chad Malone made buying our first Kia a wonderful experience. Thank you Chad!! You took the stress out of making our purchase and you found the perfect car for our family.
15 Kia Cadenza
by Not Kia Krazy! from CHERRY HILL, NEW JERSEY
August 21, 2018
In general the car isn't too bad. I bought CPO and thought that meant something like it used to. It proved me wrong a few times over. Purchased a bit over a year ago, the first week, taken back for AC repair and power seat. Recently for belt tensioner that made a ton of noise.
Needs tires already as the new ones that were put on before purchase started to warp and cup about a month into the car.
My wife was in need of a new car and we visited with Caitlyn at Cumberland KIA. She recommended a 2018 Soul due to the rebates and other incentives and working with management made the numbers work out for us. We bought.
Very stylish hip car!
by Blakeley Walker from Indianapolis, In
January 10, 2019
I thoroughly enjoyed my experience with my potential buying possibilities with your dealership. I would highly recommend this dealer to both my friends and family.
Great people, great service, friendly service, I got a great deal. I am a very happy return customer. Would recommend Cumberland KIA to anyone, anytime.
So FUN for a great price
by Stinger4life from Mesa
January 12, 2019
I bought a Kia Stinger a couple months ago and love it. If you can't quite afford a Maserati but want to feel just as special when your driving this is the car for you.
Great power if you need it but also can get good gas mileage when using the eco mode. Sleek body design and even the base model comes with several perks that you usually don't get without paying for a higher package. I have owned Kia's for several years and know reliability is of no concern. I am a very happy camper. Life is good!
I have been taking my KIA for service since I purchased it and have always had excellent experience. The staff are very courteous and professional with the best prices around!!!!!!!!
by MarkG from St Petersburg, FL
December 20, 2018
Not the fanciest car you will ever own, but nobody buys a Soul for Fancy. I've got a peppy 2.0L engine that has good power and even better gas mileage. Reliability is great, and safety rating are always high. Rear seats fold down giving you plenty of extra cargo room. You can easily add a roof rack or even a trailer hitch to move bicycles/light trailer.
by Carla S ( Disabled Combat Veterans Wife ) from Sparta TN
February 14, 2018
Went in looking for a new car to find out our last dealership hadn't been honest on the history of our last car...The staff at KIA made that bad experience disappear. I couldn't be happier with a dealership... Polite, Friendly, Clean, Made my buying experience of my New KIA Niro a great one!! I will go back to them for my next new car.
New to the Kia family but loving it.
by KasieSage from Kingman, AZ
January 9, 2019
This car is perfect and roomie for my son and I and can fit all his sports gear in the back. Its comfortable, affordable and reliable. Great gas mileage.
To our salesperson Brittany Coomer,
We just wanted to say thank you very, much for your professional and personal assistance with the purchase of our new Highlander, from very far away I've read every email that you and the other dealerships sent from the beginning of our search. You definitely earned our business with the manner in which you handled finding the right car as well as your patience with the inevitable last minute questions.
It has been a most pleasant experience to work with you throughout the process.
good little car
by KAKAKAKIAAAA from NJ
October 25, 2018
The manual crank windows are not bad if you are taller, I can reach every handle from the drivers seat. The 6spd trans is really good too! I can average 33mpg if I drive the speed limit.
I was dreading the process of buying a car so much. Jim and the other folks at Cumberland KIA made it unbelievably easy! The were friendly, easy to talk to and more than willing to address all our concerns. As for the car, I couldn't love my 2018 Soul any more than I do. They knew within minutes of us being there what car was the perfect fit for our needs. Will definitely recommend and will definitely shop there again!
This is my 3'rd Kia Optima an they are great cars.
by Joe C. from Thornhill, Ontario
January 10, 2019
I would highly recommend this car based on performance, comfort and safety. It is very reliable in all kinds of weather and is really a pleasure to drive. It has all the features of the more expensive cars and is always very reliable. I believe that it is an excellent value.
They were very nice people . Very helpful overall very happy
by Joey25 from DealerRater.com
December 4, 2018
No-pressure, didn't feel rushedTrustworthyThey listened to me. Quick and painless ??? the dealership made the process easyQuick and clear communication No gamesFinal price was exactly as negotiated (no last-minute surprises)Professional and polite salespersonAttentive to customer's needsSalesperson went above & beyond
Love my wife’s car
by Kabjj101 from Queen Creek, AZ
January 5, 2019
I’mMuscle car kinda guy, but my wife’s little 2016 Kia Forte is something else! I love the gas mileage it gets not to mention the hidden power when you put it in sports mode!
Walter was great to work with on the purchase of our new Pathfinder. He was patient as I was looking and driving different vehicles. He didn???t make me feel pressured to purchase.
Best Vehicle I have owned.
by firstname.lastname@example.org from Estes Park
January 10, 2019
This car has body damage however the interior is in mint condition, still smells new. Unused floor mats. Always kept floor liners so original carpet is also in excellent condition. I was told by body shop that he could get two doors for about $800.
Computer showed r.r. tire going flat while driving in Crossville. Made it to service dept. Kevin says No Problem. Tire fixed, (screw) and my Wife and I are on our way. While waiting for repair they even stored our perishable groceries in their Company refrigerator. Now that's Customer Service! Our sincere thanks to one and all at Dave Kirk Chevrolet.
Very nice SUV
by ronrieger from Richmond, TX
January 11, 2019
Nice looking. Good fuel mileage. Enjoyable to drive. Inexpensive to service. Nice long new car warranty. Quality made vehicle. Handles well. Runs great. Audio system has great sound.
A regular scheduled service was performed in timely manner by professional, technically skilled, personable service team members. Scheduling, time estimates on progress, completion, were shared effectively and fully. Full scope of needed information about next needed service and in answer to all questions.
I like my Sorento
by Andrew from New Orleans
January 2, 2019
Good value for the price.
Best warranty out of all manufacturers.
Cheap maintenance cost.
Good gas mileage.
Good cornering stability for a SUV.
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