Used Kia cars for sale near South Hadley, MA

They may not have the largest selection or the biggest showroom, but the Customer Service was top notch. Incredibly easy and worry free shopping and buying process and friendly and helpful staff. Couldn't be much happier.

This is followup to Tucker Dawg prior review. As noted the 2023 Tellurides came without a tow hitch or harness and none ever became available due recall issue on 2020 -2022 models. My dealership was able to retro fit 2022 hitch, then they paid to have an aftermarket electrical harness installed. And now I pull a 22 foot airstream camper ( 3800# weight ) and it works great! All in all very happy with car after 3 years and 26,000 miles. But if buy used, do be aware KIA never offered a factory hitch or harness.

I couldn't be more happy with the car I got at Gary Rome Kia! They made the process easy and every person that I worked with had excellent customer service.

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

Francisco Perez sold me a brand new Kia Sportage Hybrid, easy process. Great service, also no market adj. Go see him for your new vehicle.

I was very disappointed to discover that after paying the exorbitant markup of almost $10,000.00, that there is no power button in the car or on the key fob to open the rear hatch. I was also shocked that the front passenger seat does not have power controls, you have to reach under the seat to manually pull it forward or back. While I understand the safety feature to not accidentally lock a child in the car, I was unable to lock my car while trying to sleep in the back while camping. I'm hoping this won't be an issue in the future, but I had to have an alignment after only 12,000 miles and since I'm the only driver, I can assure you that I've never hit a pot hole or anything else that should have caused this. I do find the car comfortable to ride in and I like the safety features that alert you when trying to change lanes or if an object is behind you.

Took my vehicle to services, just want to say "thank you Ashley for you great services" She took her time to explain everything done on the vehicle and what it needed... So glad she works there.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Great place. Clean, professional and friendly service love it there. I bought my car here even during Covid it was so smooth. Got a great deal and will definitely refer a friend

Performs flawlessly but charging technology is badly designed and takes too long. If Kia had their own chargers like Tesla, that would be better. But they don't.

Want to go hank every service dept for the wonderful service, starting with advisor hector,all the way to the service manager Ivelis thank you all and there should be a way to rate there performance as it is for the management team as well the sales,so the individual who deserves it can be rated appropriately for there individual work ethic

Bought the vehicle new in October of 2023. Now it’s March of 2025. Have yet to have an issue🤞though have heard of common problems many have had. I’ve put roughly 20 k miles on the car in a year and a half (mostly interstate driving). Technology package is lovely and the vehicle has an overall stylish feel. It’s important to keep in mind, though, that you’re buying a 20k dollar vehicle from 2023. It’s plastics galore in there, so, though stylish, the material quality isn’t the best. If you’re someone who takes care of your things, you shouldn’t have an issue! Use the maintenance schedule found in the Owner’s manual and this vehicle should get you where you’re going for a reasonable amount of years. That being said, if you’re trying to decide between and LX[S] and GT (not including GT-Line), choose the GT. Though you’re paying a little extra, you get a standard transmission with real gears (the car has more power than you’d think too) rather than the CVT found in the LX[S] (and GT-line). CVT tech has greatly improved within recent years, but they’re still known to be problematic at times. All in all, this generation of Kia seems to be more reliable than most previous gens. Definitely a real deal competitor with the carolla/civic and worth the consideration!

I have been to many dealerships in the past, throughout Connecticut. Enfield Kia dealership has taken on a uniquely different approach. A working together, a professional caring team behind the scenes. Justin Jackson, worked with exceptionally diligence, his, “NO pressure” quiet awareness of a personal situation helped this team to excellence..There were bumps, there are always bumps making a major purchase but J J ‘s experiences, understandings and knowledge, gently flattened that paper to sign, bringing me to Shawn. Under pressure having many consecutive sales that afternoon to get excited customer's into their new car. His efficiency and thoroughness as I left, had NOT one after thought of any questions. Shawn explained every detail of the process, as we moved from one signature to another, answering my questions and noted certain things for my better understanding. This team, We feel, was outstanding, secure and trustworthy. Wouldn’t purchase a car anywhere else now.. Thank you , Carol

I traded a 2021 Telluride for the Carnival because it was more practical and versatile for transporting young children. Although they had the same trim levels, the quality of interior materials - seats, door panels, etc. - in the Telluride were superior to the Carnival. The "ride," handling and comfort of the Telluride also far exceeded that of the Carnival. I miss the Telluride but appreciate the functionally of the Carnival.

Great customer service. My Kia Sportage drives very comfortably. Love the heated seats. Great for carrying large items cause you can put the back seats down.

I LOVE my 2023 KIa K5 GT-Line. I have the Passion Red, and I must say it’s a very sexy color. The panoramic sunroof is my favorite feature. The K5 rides so smooth and handles very well. If you’re considering this car…don’t hesitate any longer. GO BUY IT!!!

Francesca Ravina was polite, knowledgeable and efficient. This is our 4 th car from Lia Toyota of Northampton, Ma. And she did what had to be done to get us our car in a timely manner. Michael and Joan Haley

Bought a 2023 forte gt-line for my daughter. We have had the car for 13months and have driven about 12,000 miles. I honestly cannot believe the 1star reviews, nor should you. I was a loyal Honda fanboy for over 30 years before I bought this Kia. I bought a totally loaded Forte non turbo for a hair under 25k with a crazy good warranty. Why not? I figured. 13 months and 12k miles later it rides better, has more power and is quieter than the day we bought it! Zero issues with anything. No squeaks, rattles or interior flaws. Sadly no tire wear. I cannot wait to replace the Kuhmos it came with. It handles great and is fun to drive. My wife calls it “a peppy little thing”. And she drives a CX-5 turbo or my 5.7 liter ram. Over 40 mpg on highway and mid 30s driving around town. This is a fine car. Not a cheap version Hyundai. Much nicer IMHO than the Hyundai. For those knocking the resale… run the numbers and try to buy one as cheap as you say you sold yours for. The Harmon Kardon stereo sounds awesome! This is one of my favorite purchases because its value continues to surprise me. And they give a $500.00 military discount. Don’t buy based on my opinions go test drive one! Test drives are free. Go to carvanna or get on car gurus and see how cheap you can buy one a year or two old used one for.

Ok, good car. Lots of great reviews online. We have a GT and let me say the biggest issue is technology. Tesla has set a high bar with customers. I expect EVs to fully integrate with mobile and to require less to do more. Kia is truly bombing here. Smart Key? About as difficult to setup as can be. Second Driver? It’s like Kia didn’t know the concept existed. Interconnected Experience? Kia Connect Reps don’t have my name or address, yet the app does? Online Experience, different architect, limited features, slow. It took two hours to get me and my wife setup. I gave up on the keys.

One month into owning my EV9 and I can say I’m a happy customer, both for city use and highway road trips. The range is great, exterior design looks great, and I’ve been impressed with the technology and infotainment features. The map function is not great (I was used to the Android Automotive platform in my previous Polestar 2, which is best in class and apparently what Kia is now switching to next year) but everything else is excellent. No quality or performance issues at all - great initial build quality. Feels zippy, especially for such a large car. Plus, they have some amazing lease deals running right now, it’s an exceptional value.

I have had my 2023 KIA Soul Sport since March of 2023. I love it, because it's comfortable, fast (little red button) especially in Michigan. I have had it up to 111mph without even trying, as i was trying to get out of a situation in Michigan. I use a wheelchair, and so the space is good for that and family, and groceries. It is awesome on gas too. I was surprised at how well it handled in the snow. No worries there. This is my third KIA, and as long as the warranty stays the same or gets better, i will still purchase them.

We almost got in a wreck just now, the car in front of the car in front of US slammed on their breaks. Our Kia Seltos 2024 beeped and then my husband pushed the breaks...none of us hit each other!! Thank you, Kia!!!! It was scary, and I could tell our car noticed the sudden stop before we did!! Thank-you!!

Desean Martinez helped us through the process by showing us the used cars Lia Honda had that fit what models we were interested in. We considered trading our Crosstrek, but we realized keeping it would make it a quality second car. Desean made us feel comfortable for the entire ordeal.

The car has been nothing short of amazing for me, great mpg, no issues with reliability has been a good city commuter and I'll most likely consider a new one when I'm in need of a new car.

Car is great on gas mileage and comfort, just doesn’t have the get up and go needed to get to speed going onto highways and freeways.

Easy dealer to work with. Sold me a new Sportage Hybrid, sales person (Francisco) explain everything during this great experiences while shopping for a new vehicle.

I had been driving a Kia Soul and loved it. I didn’t like giving it up at 150,000 miles but it was paid off and I was needing something new. My wife talked me into the Seltos. I drive over 100 miles each day and really like the gas mileage and performance. But, the best thing is that I can count on it being reliable. I would recommend a Kia to anyone,

A painless experience. I searched for a car with the options I wanted and they were the closest to me. They made the experience super easy. and it happened quickly. I was motivated by the approaching price hikes brought on the the tariffs.

This is my first kia. The fit and trim are solid. The car is sound all around. Great gas mileage between 46 in the very cold winter to 67 mpg. Depending on how you drive it. I.ve been dealing with a dealer in burlington massachusetts where I purchase the vehicle. Im not sure they pay attention to detail as the engine calls for a special motor oil, 0W16, And that was not reflected on the engine oil change receipt. When I approached them with a question about the Motor oil, i was told all the engines are the same, which is not true. Also they recommended a 4wheel alignment which i paid for but had problems down the road. The dealer was very unhappy when they had to Repeat the alignment again, and made sure I knew about it. At this time I am searching for another dealer.

Best car buying experience I have ever gone through. No hassles, no confusion or bait and switch tactics. I did not feel uncomfortable at any point with anyone we dealt with. We will 100% return and send others!

I've put 60k miles on my 2023 Sorento Hybrid and it's been solid. Only repair was a defective horn, covered under warranty. Maintenance has been very cheap, less than $1000 total (not including tires) for 60k miles! I average 33 mpg overall. I used this primarily for rideshare and got compliments on a daily basis on how nice the interior was. 10/10 recommend.