I very rarely write reviews, this is an exception and worthy of time to do so. I recently purchased a vehicle from Land Rover Jaguar in Peabody MA. My salesperson was Vito and I have to say he changed my perception of car salespeople. He is honest, straightforward and follows through with what he says he is going to do. He returns calls, email and voicemail promptly. I highly recommend you ask for him if purchasing from the dealership. He is an exception to the norm. I also dealt with Tom Hamilton, the pre-owned car manager. Again, a wonderful experience and a very solid person, very motivated to give a exceptional client experience.- and did so with me. Finally, I dealt with Gus from the finance department. Typically, in my experience, these are pressure-oriented situations. Gus was zero pressure, straight to the point and very informative. After doing my research I bought the extended warranty for my vehicle. This was truly a wonderful client experience working with Peabody Land Rover Jaguar.
DON’T BUY THIS VEHICLE !!!!!!
by Disappointed RR Owner from Harrow, Ontario
November 24, 2018
I bought the 2018 Range Rover Velar R Dynamic 6 months ago and it has been to the Dealership at least 5 times.
- Electronics don’t work, software issues constantly.
- Door Handle fell off, exterior mouldings loose, falling off.
- The Dirt builds up in the Door Jams instantly resulting in us getting dirt on our clothes every time we get in and out. Range Rover Canada and our dealer have concluded it’s because we live on a gravel road !!!
Absolutely the worst financial decision I’ve ever made.
Look at Range Rover Canada’s website, funny how they don’t allow owners to leave reviews.
In my previous experiences in purchasing a vehicle, I felt as if I was just a number. The entire experience left me feeling pressured to make a quick decision. This time, that was not the case. There was no buying pressure or hassle in finding to best SUV for me. Land Rover of Bedford NH, bent over backwards to meet my hectic work and travel schedules. I never felt pressured in my decisions at all. The dealership manager and sales staff are all excellent. Their customer service is top notch. This was my Best Car Buying Experience, Ever!
Good not great vehicle
by Velar just Hmmm from Punta Gorda
December 13, 2018
I have owned this car for six months and in the shop 4 times. Not a reliable vehicle! Comfortable ride, nice interior. Controls are nice when working, screens are very glitchy.
Though I was surprised at what needed to be done, the Land Rover Bedford Service Department, especially Jenn and Noah, kept me updated throughout the rather lengthy process. This was my most complicated service and I felt, as always, like a valued customer. This is one of the reasons why I like Range Rovers, beyond their ride, steering, comfort and roominess.
Jury is still out
by Westraw from Baton Rouge
December 12, 2018
Brought a used 2018 Velar S 5000 miles on it. there were a couple of issues I had with squeaks and rattles, got rid of them by raising and lowering the windows, not sure what was causing them though. also got rid of some by reclining the back seats all the way back that stop some as well. I did have the screen go dark a couple of times, but once I restarted it, they came back up. keep having an issue with the connectivity when using bluetooth and the Pandora app on my phone, usually if I connect it comes back up. there is an issue with a low vibration that I have coming from the door area, when I hit a bump at low speeds, not sure what's causing that, but will have it looked at later. so far the car has been ok, Just would like not to have the squeaks and rattles and vibrations. at this point I'm not sure, if i will be a repeat buyer, PS I also had issues with LEXUS and BMW
I am very delighted with the help and knowledge that Paris showed me and he made sure everything was delivered as promised thank you very much Paris
Worst car I ever owned! Buyer beware!
by Paul from Boston, MA
December 4, 2018
This is the worst example of a luxury vehicle I have ever experienced. I now fear for my life as all of the screens go black randomly as I am driving. You have to pull over and restart the car and wait for everything to start back up. Takes forever to be able to manually input destination as for some reason this car does not understand basic voice commands. Nothing about the Infotainment system is intuitive. More steps than any vehicle I have ever owned to just make a simple phone call. Absolutely ridiculous. Could not take delivery after signing for the car because the voice recognition system wasn't working. Bright lights flash on their own while cars are in front of me as well as oncoming. Climate controls, wipers and radio work intermittently. Buy another vehicle as this one, although looks great can give you high blood pressure because you are waiting for it to drive you into a wall.
We worked with Ben at The Auto Mall. Ben was knowledgeable but not pushy which I really appreciated. The finance guy was fast and super efficient. Bigger dealerships hold you hostage while they go back and forth with their sales manager, The Auto Mall doesn’t. That’s the #1 reason I’d recommend them. Plus, they have beautiful luxury cars.
awesome Range Rover
by MMChad from Lake Ozark, MO
November 14, 2018
One month into ownership. Zero issues. Dealer to upgrade software shortly for Android Auto. Aristocrat Motors great to deal with. Purchased for a winter vehicle.
Jeremy and the whole dealership were amazing. Jeremy even gave me his personal phone number to text him when needed. Overall, I would recommend Jeremy and this dealership to my closest family and friends.
by Shannon Thomas from Palatine, IL
November 10, 2018
Beats the Jaguars I was looking at and drives like a DREAM! Love this car more than the other 30 I looked at!!!! Go check it out!!
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