I cannot say enough good things about this dealership! If you are in MI I highly recommend this Land Rover dealership. My husband, 3 little girls and I were treated amazing! I have never seen a dealership go out of their way in every aspect to make their customers happy. They were extremely helpful with helping to keep my three crazy kids happy while signing paperwork. I 1st went to the Troy Land Rover dealership and that was a horrible mistake. I am so glad I found Lakeside dealership they are very respectful and super nice unlike the Troy dealership. I am definitely going to be a lifetime customer to Lakeside Land Rover. Mike Hinkley was an awesome dealer and had everything completely ready for us to trade in our truck and get into a new Land Rover. Literally all we had to do was sign paperwork. The quickest easiest car buying process I have every had! Please if you are interested in purchasing or leasing either Land Rover or Jaguar go to Lakeside they will definitely take care of you! :)
Dropped in to test drive the Jaguar F-Pace SUV and Range Rovers, with no intention of pulling the trigger and buying same-day. Turned out to be the most fun, and painless car-buying experience I've ever had. The entire staff was exceptional, friendly, and low-pressure. My salesman, Derek A., was truly knowledgeable and patient and ultimately went to bat for me to strike a sweet deal on a badass 2018 Land Rover Discovery Sport HSE. Took a Thursday afternoon test drive and then Friday afternoon, the young gentleman Hunter drove out to my house in a courtesy vehicle to scoop me up and bring me back to the dealership to sign all the paperwork. I drove off the lot on Friday with my new Land Rover, a truly remarkable vehicle. Very, very pleased with the whole experience and my awesome new compact luxury SUV!
Very Please with the overall experience, from the time I walked into the showroom, to talking with my salesperson Lauryn, to closing on the vehicle. I am very pleased and look forward to doing business with them again.
Lauryn and her team were just amazing.
A positive experience with Josh in service and Joe in sales.
by dtdix711 from DealerRater.com
August 31, 2018
I used the service department to make two separate repairs on a Jeep at different times.. Josh Kohn advised on both repairs and both repairs were completed as promised. No issues months later. Solid quality workmanship. I also have dealt with Joe Thomas in sales on a used car transaction. Joe was extremely helpful throughout the transaction. I strongly recommend this dealer for Sales & Service.
Kyle did an amazing job with helping me get my first car! He did an Excellent job, and He introduced me to David and they both had very good customer service. You can tell they know that they are doing!
We recently purchased a 2016 XC 60 from Suburban Volvo and Jon Smith who handled our sale was a consummate professional . He covered all aspects of the sale and we were more than pleased with the entire process. We highly recommend Jon in the sales department. Go and pay him a visit if you want a great deal and things handled professionally and hassle free. Dan & Connie Krueger.
Eric Smith is a Great salesperson! I'm a very tough customer so it takes allot to earn my business and Eric has what it takes. He's all about service and working with the customer. It took me sometime before I was ready to buy and all along the way Eric keep me informed and answered all the questions and concerns I had through emails and phone calls, I really appreciated his patience and professionalism . I was so pleased with the sale and Eric's service, I asked for his business cards so I could pass them out to family and friends. PS Also I like to thank sales manager Jerry Kelley and Nicholas Penrose for helping complete the sale.
Greg Hooper is the most professional salesman I have ever had the pleasure of doing business with. He went out of his way to make sure the vehicle I was purchasing was perfect for my needs and didn't pressure me into purchasing unnecessary options. If you are looking for an honest, knowledgeable, first-class car buying experience I would highly recommend visiting Jaguar Land Rover of Tory and working with Greg.
Greg was an incredibly professional and knowledgable salesman who was open and honest with me during the entire buying experience. There were no tricks or gimmicks, and he was incredibly detailed with everything he presented to me. I ended up purchasing the additional Dent Guard insurance that Greg laid out for me and it has already paid dividends on multiple occasions, savings me tons of money on everyday wear and tear on my F-Pace. Every time I come into the dealer, Greg makes a conscious effort to come over and say hello and make me feel like a valued customer.
The service that Greg Hooper provided was excellent. He was kind and efficient in helping me find the perfect vehicle. I wouldn???t go anywhere else! Land Rover Troy overall was great to work with. Thank you Greg!
Greg was on point and has a ton of knowledge about the vehicle. Highly recommended Greg for all your Land Rover needs. He even came in on his day off to make sure everything was smooth. Thanks again Greg
I had the most wonderful car buying experience at Prime Mortorz . I am most grateful to the entire team at Prime Morrtz but a spacial thanks to Michael Gadoua for a smooth process throughout the entire deal from start to finish. As most people , buying a car out of state and online is risky. But over at Prime Mortorz, they make you feel confident you are making the right choice. They are externally knowledgeable about their inventory, I was overwhelm with joy when i first my vehicle i selected , everything looked exactly what was described on the vehicle. The paper work was already ready when i arrived for the vehicle. I can keep going . This team make car buying look easy. I would definitely recommend this car dealership to my friends and family.
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