Used Lexus cars for sale near Lansing, MI

Nick was great to work with. Very ethical and courteous. He went the extra mile which is not always the case. Highly recommend this dealership and Nick.

My neighbor had a Lexus from Lansing a few years ago and had a great experience so I stoped in. I delt with Morgan the sales consultant and Tony the manger. They were both knowledgeable and very helpful. My neighbor was right. These people really know what they’re doing and the car is AMAZING. I live my new Lexus and the rest of the staff was so pleasant. Thank you everyone that helped my family become a Lexus customer for a very long time.

I got the option to test drive a hybrid NX. And after driving it I can honestly say I'm much happier driving my NX350 gas version (I have a 2025 NX 350 Luxury). First I notice the hybrid felt under power, and then I realize that my gas version has a stronger engine with the turbo. Second the sound that the hybrid makes like a droning noise, did not like that. The driving experience on my gas feels great compare to the hybrid version. Now I did not do a road test with the plug in, but from everything I have heard that is the one to get. At this moment don't have a house, so gas is the best option for me. But after we buy our house then i feel like the plug in is the way to go, especially with the bigger horse power. And yes I understand the save in gas of a hybrid but I'm spending big money on NX and I want to enjoy the drive. If i want to save money then I will go for Toyota and save a lot more on gas. (the 350h is for people who want to save money on their gas bill and 200hp is enough as they want luxury from A to B and don't need it to be fun). So that for me is not a factor, for me is the drive and the comfortable of a luxury product. And yes I get it Lexus luxury ain't what it used to be many years ago, but in 2024 it's better then a Toyota luxury. Example RAV 4 limited vs NX luxury, I prefer to spend more money on the NX for the luxury level in todays market of 2024. So Luxury with a good driving experience are it for me...and of course the reliability of Toyota/Lexus makes it all the better then any other brand for me.

Good experience shopping for a used BMW. Best selection of good used cars in Lansing. I found the experience and the salesperson to be easy and honest.

I have had this car for 6 months now and overall I am happy with my purchase. I have not driven it in snow yet- my previous car was a Subaru crosstrek that did well in the snow, I got the AWD UX but it is lower to the ground so we’ll see how it does in comparison. The cup holder/controls situation is annoying. The cup holders are directly in front of the buttons so if you put a cup in there your moving it around to get to the control buttons- annoying. The remote start through the app is spotty for me. It at times takes multiple attempts to connect to get it to start- and not just when im in an area of bad service. The wireless charging which I thought would be useful is not. With CarPlay you have to have your phone plugged into the USB for it to connect. So there’s no point in using the wireless charging. Which also charges very slow. The interior is small and was an adjustment compared to previous cars because I feel the windshield visibility was lower. So far this hasn’t been a problem because there is so many safety features- blind spot, lane keep, cross traffic monitoring. Because of all these my insurance only went up by a few dollars a month when switching. I do not mind the track pad but a touchscreen would be a nice upgrade in the future, and I do agree that the analog clock on the dash is dumb. I did recently hit a trash can that knocked my mirror off. Due to all the special things the mirror had this is estimated nearly $1,000 to fix. Which I think is a lot for a mirror and something that could easily happen. Some models have auto retract mirrors- also would be a nice upgrade in the future. I will say I had a friend replace the mirror and when he disabled it to replace it I got a call from Lexus stating they were alerted there was an issue with my mirror. That kind of prompt service is nice. No spare tire as the car has run flats- I haven’t had any issue yet but we’ll see how annoying that is when the time comes. I do drive a lot but I feel they are frequently calling me saying I need to rotate the tires. I’m not sure if this is a run flat thing or a Lexus thing. But it’s just annoying to schedule every couple months.

I am a widow who does not know much about cars—they were my under husband’s purview. I have so valued the consistent, reliable, competent, efficient service from Serra Mercedes. Most recently, Ken who was my service rep and Austyn was my service tech. They both hit the ball out of the park. They educated me, made suggestions, and outlined options…..and then enacted our agreements in a professional and timely manner. And both were superbly kind.

I traded my 2022 Mercedes-Benz GLE450 4Matic for a brand new 2023 Lexus GX460 and could not be happier! I love how solid and substantial the GX feels and even thought it is not at quick as the MB with its turbo inline 6, I love how the V8 engine in my GX sounds and performs with its perfectly matched power train. The truck looks nice, rides nice and it a great place to spend time. I’m looking forward to many years of enjoyment since these vehicles are known for their legendary reliability.

My husband and I were recently on an extended trip from NC to Alabama to Michigan and upstate NY. Our S550 decided to break down just outside Lansing. The airmatic suspension failed and car was not safe to drive. Lucky for us we were only a few miles from this dealership. We called and Eric Shier took us right in when we arrived. Had the car assessed by Ali in short order. He was able to order the parts and had us back on the road in two days - no quibbling about not having time to get to us till next week, etc. And Ali even helped us transfer our luggage to the rental vehicle and reassured us that he knows his way around the S class. We count ourselves very lucky to have had that breakdown near your dealership. Excellent care from both these gentlemen. Might even have to visit family in Michigan the next time we are in the market for a car. Thank you

Just picked up 2024 RX350 Premium+. Overall a nice car. I’m not a big fan of the 4 cyl. Powertrain however. Rather noisy and fuel economy is about the same as the 6 cyl. In my old 2019 RX with premium fuel required. Not a great trade off. New technology is pretty good and touch screen is much. Etter than the old RX touch pad. I think this is a better value than BMW X5 or Genesis GV80 with much better resale value.

I drive 60 miles to get my BMW serviced at Serra Auto Campus. The service is excellence and the pricing is always fair.

Lexus of San Diego is the best dealership. Everybody is so professional and understanding. Shout out to Michael, salesperson, Tyler, finance manager, and Andy in service

I Have owned five Rx350’s. I live in a rural town in South Carolina and drive a lot. I have a 15 that has 207000 trouble free miles. I’ve only done normal maintenance. I bought a 14 about a year ago that was one owner with 54000. It now has 76000 on it. The 15 was built in Canada and the 14 was build in Japan. We Love the Rx350 although We don’t like the body style on the 16 up.

I’ve had my 2024 RX 350 Premium AWD 5-door SUV (4x4) for a month now, and I couldn’t be more satisfied. The sleek black finish and luxurious interior give it a premium feel that matches its smooth ride. The AWD handles all road conditions like a dream, and the cabin is quiet, comfortable, and spacious. Lexus has really nailed the balance between performance and luxury with this model. Every feature feels well thought out, making drives enjoyable and hassle-free. Highly recommend this SUV to anyone looking for comfort, style, and capability!

Love this car. Sitting in the driver’s seat is so comfortable. Silky smooth engine. Rides so nice and quiet. We have looked for this color Grecian water for a long time. Wanted no newer than a 2022 because we didn’t want the 4 cylinder. The 3.5 V6 runs so smooth. Would definitely recommend the purchase of this SUV.

The Lexus car is the best! We’ve searching serveral brand from market and Lexus has best performance. And our agent Abe is professional and nice.

Have only had this 2015 Lex for about 5 weeks. OK so far. In my earlier 2 yrs' experience w a 2008 RX 350 and before that, 10 yrs with 2 ES 350s, these are comfortable & generally reliable but the cost of maintenance & repairs is at least twice that of a Toyota or Honda. Things like the rear door struts/rear door mechanism or hood struts breaking down, is one thing, but the main engine seal leaking hits you w a big bill.

Love the look, color, reliability and performance. This is an eye catcher where ever you go. Comfortable and reliable, Lexus is the NAME!! Would definitely recommend.

This is my second RX and I’m so happy with the first, I need to get one again. The size is right for a woman, not to high nor low. Perfect for young and the old. I would have opted for the 2021 model if I’m not retired. The salesperson gave us a great deal we can’t refuse. This car will definitely take me to many places in style, comfort and value.

I inquired about a vehicle online. Randy one of the sales associates quickly responded. The vehicle was at the Kalamazoo dealership and he sent for it, so I could see it that afternoon. I didn’t end up purchasing the vehicle, but I did appreciate the good customer service that I received. Thanks Randy!

I have experienced countless cars including many german cars. This beats the 3 series, c class, and, etc. German cars have no soul. Everything about it is astounding. The drive, the comfort, the design, the performance, the power, you name it. I used to have a 2014 wrx hatch and I hated it. Yet it had so many good reviews. Don't trust the bad reviews for this car. I know cars, and the is350 F Sport has no competition! It's the best of everything.

Ron Dodd gave us Exceptional Service—Fast, Honest, and Stress-Free. I’ve had good customer service before, but never like this. Ron Dodd and the Lexus team went above and beyond to make our experience seamless. My wife had only 30 minutes to complete a trade-in and financing for a new vehicle before traveling, and they made it happen—efficiently and professionally. Even when I made a mistake on the mileage, the team handled it with flexibility, ensuring the process remained stress-free. Their dedication and honesty made this the best dealership experience I’ve ever had. I’ll be back to see Ron again, and if you want service that truly puts the customer first, this is the place to go!

I love this car. I have owned my car for 3 years now and it still performs well. With required maintenance you should have no problems at all.

Shelley took every word I said into consideration and was super transparent throughout. Thank you!

This is probably going to be the best car I ever own! Highly reliable, easy to drive and fun to go off roading in. This is the Lexus version of the Toyota Land Cruiser Prado and that should be enough information right there. If you get one of these beast, hold on to it!

Correspondence with the dealership was informative and professional. They responded in a timely manner and answered all of my questions. I am still weighing my options but Serra is definitely on my list.

All I needed was a test drive to be convinced that the NX350 was the car for my family. Since taking the car home a few weeks ago, I haven't been able to find a single fault with it. It is literally perfect in every way. The exterior and interior are very stylish, the powertrain is incredibly smooth, and the infotainment is miles ahead of what I was expecting from a legacy auto manufacturer. I am genuinely so impressed with this car, and I can confidently say that it has my full recommendation for anyone looking for a gas-powered mid-size SUV with excellent fuel efficiency.