My experience with infinite was very smooth. Jerry was very professional in every way. I purchased my vehical on July 4 and I can honestly say I am completely satisfied. Thank you again Infiniti for the wonderful service.
My 2010 Infinity M35 went in for a scheduled engine maintenance and monthly detailing. During the maintenance inspection, it was discovered that the radiator fan shroud was cracked and it was recommended to replace it. The shroud was not a stock item but would be shipped to the dealership immediately. I took the car back a few days later and had the shroud replaced. When I picked up my vehicle, everything was explained to me in detail and I left completely satisfied with the work performed and excellent customer service displayed to me. I've owned a fair amount of vehicles and when compared to other service departments I've had to deal with, King Infinity of Honolulu is the best ever!
The moment I stopped by here, I was not really planning to buy a car. However, EJ was really helpful and persuasive. EJ tried to get what I wanted and he was successful to get me the perfect car I wanted.
And the atmosphere in the dealer shop was friendly. People were kind and EJ and one of people there even asked me to have some sushi, probably that was about time they had a lunch together.
At the end of conversation and procedure, I finally decided to buy a car, my new Passat there. And I am sure I will recommend this place to my friend, and I will probably stop by when I want to change my car in the future.
The dealer had the vehicle and price I was looking for online. The process was fairly simple. There were deficiencies that the dealer did not disclose or repair. The dealer alleged to have had the vehicle inspected and we had to repair the lights prior to driving it home.
The truck I wanted from them was in the process of being sold. They were truthful about the whole process and never tried to make any shady deals or anything but told me if it didn't work out then I could put in an offer. Easy and hassle free
From my first calls to Mariah at the dealer ship and subsequent contact wth Maureen, an Marie all of whom were most helpful and professional, in attracting me to Autosource in Oahu. They even picked me up from the airport and took me to the dealership and later back to my hotel was above and beyond what I expected, and I had my reservations about used car sales persons. There was no hard sell , and had their mechanic , Dennis come out to answer any concerns I had about the '99 Porsche Boxster I was thinking of purchasing. After the test drive , I met Rima , the owner, who was very professional and friendly, and did not try any high pressure sales pitch to push me into buying my first Porsche . I finally made the cash purchase, and the car would be shipped to me , along wth two new rear tires and all the documentation taken care of by them. Overall , I had a great experience with Autosource ( contrary to some of the negative reviews I read) and I'm happy with my new car. Their follow up service in sendiding a second key and the wheel caps and paperwork was done in a timely manner. They made getting my dream car pleasant and easy!
I bought a car sight unseen. They dropped it at docks a few days later. Have not seen it yet. Three weeks to get to California. Easy guys to work with
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