Used Lexus cars for sale near Stem, NC

I'm compelled to share my good experience at this Carmax dealership. I ordered my car from their Fayetteville store with a free transfer. They kept me informed through text and email of the transfer status. I could have waited for a call but since I knew it arrived I called to schedule a test drive. I had applied online for financing and was approved with little detail but when I called to see if they would transfer to Fayetteville they asked similar questions and got the finalized approval. The salesman on the phone had an instant approval with 3 term options and the corresponding interest rate. He told me what the payment would be. In the end the payment was exactly as they quoted by phone. I expected to be in and out but spent 4 hours there. That probably wasn't normal though. The salesman Bob and I talked too much and he messed up our address in the computer. It happens. The other slowdown was the slight difference between the drivers license name and the credit app name. Oddly enough those small mistakes cost us an extra hour and a half. It happens. Meanwhile during the test drive I noticed a vibration on the highway over 60mph. They decided to have it looked at while we were there and rebalance the tires as well as resurfacing the front rotors. I was honestly surprised that they did the rotors. I didnt mention anything about them. I thought it was just the tires. In the end the vehicle took longer than the purchase process. It was quite an operation they had. They've really streamlined their processes. The financing, trade-in process, transfer process, detailing process, service process etc. Were really wild to see in action. The things I loved: The approval and disclosure process of financing. The transfer process. The minimization of paperwork. The teamwork process of communication. The dealership itself. The cars are all open to look in and sit in without a need for a salesman to get keys. No need for proof of income with fair to less than fair credit. Free coffee and bottled water. Fixing issues on the car while we complete the purchase and paperwork. The cons: small mistakes made very long wait. I'm quicker than them at moving the process forward. No negotiation price is a little high. Tips: as with everything in life do your due diligence. Inspect the car thoroughly. Utilize their carfax and recall information. Consider selling your car elsewhere for more money if you paid off your trade. Push along the process if you want it to go faster. Dont buy their gap insurance. Its overpriced and negates a good deal. Consider an outside warranty company for a better price. Realize a well placed call will hurry the process and verify what one person told you as being true. Place a hold on a vehicle you like for 7 days for free. Apply online to streamline the process.

After owning this vehicle for 3 years I have not had any major issues aside for oil changes and preventative maintenance. Everything about owning this car has been a great experience!!

Arrangements for pickup and delivery were considerate of our needs. The driver , Mike Marks, was friendly and helpful. Our car was returned as scheduled after a thorough wash and 70,000 mile service. An oil change wasn’t quite due, but it was included free of charge. Every phase of the free (included with our purchase) service was excellent.

Ever since I moved from Volvo quite a few years ago I have stuck with Lexus RXs. From reading the worst years were w0017 through 2009 and I experienced that after I read about and I also learned that the best years are 2010 through 2015 In terms of suspension tuning and realiability. The best car for the money and AWD is the only way to go!

Great team and people focused on customer satisfaction! Thank you for always making our time at Volvo a nice experience!

I bought my 08 ES a little over a month ago with 144k on it. So far I am genuinely LOVING this car. I don’t think I’ll ever not drive a Lexus from here on out. I’ve already put almost 2k on it because I just have so much fun driving it! The 272 HP is kinda crazy, it’s very quick! Never drove a car with that much horsepower before so I was shocked LOL. Very comfy to be in and really hard to believe it’s an 08. I have the backup camera so it really makes me feel like I’m in a newer car. Can’t say enough good things. I will be driving this “til the wheels fall off”! Go buy one if you need a “new” reliable ride. You won’t regret it :D

Excellent customer service! Worked with K.C. helped us look at and test drive over seven cars, ordered and transferred two and returned one. He was patient with us and made sure that we got exactly the car that we wanted!

Quality all the way! Extremely comfortable and fun to drive! The fit and finish is amongst the best in the auto industry. Resale value beyond compare.

Thaddeus actually made me want to buy a car just because of his politeness,even though I was there to get my Kia serviced.. He’s an awesome, honest an respectful person… Keep up the great work Thaddeus!

This is probably going to be the best car I ever own! Highly reliable, easy to drive and fun to go off roading in. This is the Lexus version of the Toyota Land Cruiser Prado and that should be enough information right there. If you get one of these beast, hold on to it!

I Have owned five Rx350’s. I live in a rural town in South Carolina and drive a lot. I have a 15 that has 207000 trouble free miles. I’ve only done normal maintenance. I bought a 14 about a year ago that was one owner with 54000. It now has 76000 on it. The 15 was built in Canada and the 14 was build in Japan. We Love the Rx350 although We don’t like the body style on the 16 up.

I purchase a car from Ernest Green at Westgate Jeep! I had great car buying experience and I’m enjoying my new vehicle!

Very busy dealership. They have an overabundance of automobiles, very congested parking lot. Unable to make a suitable deal on the vehicle I wanted. Salesman was very good and tried to be helpful.

My recent service trip exemplifies the value I have come to expect from Lexus. The service department is always flexible with appointments, generous with a loaner, accurate with their estimates and do what they say they’re going to do…when they promise! Jeffrey did a great job this trip. I had limited time and he made sure my brake job was completed in a reasonable amount of time at a fair price. Johnson Lexus in Durham is a great dealer on all fronts!

I had the absolute best experience buying my RX350 from Hendricks Lexus of Pleasanton. Absolutely no pressure, and my sales person was so knowledgeable. To be fair, he sells a great product which makes it easier but he still put in 100% effort and I sox months later I absolutely love my car. I have had it serviced and the experience has extended to that as well with caring, obviously happy staff that treat customers as family. They even videoed my service appointment to show me how everything was going! My RX350 is a space ship! It is so comfortable, so luxurious and feels so safe with so many features. It handles so well, has great pick up and the seats are incredibly comfortable. Features like camera rear view mirrors, heated steering wheel and the assisted driving are things I just didnt expect but am spoiled to enjoy!

I bought a used Ridgeline from Mark Jacobson Toyota (Pre-owned) in Durham. There was a small problem with a crack in the molding in a rear wheel well. I bought the car with the understanding that they would fix it and had it noted on the paperwork. Long story short, there was a significant underlying issue with the bumper hidden from view. Evidently it had a small dent that meant the new molding would not have fit perfectly. They could have slapped the new molding on it and called it a day but they said "they wanted to do it right" and sent it off to the body shop to get a complete bumper replacement per the Honda Dealerships recommendation. Ramzi (car salesman) kept me in the loop the entire time. I never had to chase anyone for them to honor the agreement. Picked the car up today and it looks brand new. Rare to find honorable people in the car business. If you need a used car, give Ramzi a call.

This is a beautiful car. I love the comfort size and all the options🤗 I like the rear wheel drive, love that it has a CD player.

Personal and professional attention. I will return. Ryan Raub was especially helpful. Knowledge and Nice too. Great combination.

Love this car. Sitting in the driver’s seat is so comfortable. Silky smooth engine. Rides so nice and quiet. We have looked for this color Grecian water for a long time. Wanted no newer than a 2022 because we didn’t want the 4 cylinder. The 3.5 V6 runs so smooth. Would definitely recommend the purchase of this SUV.

I didn't actually buy anything from them yet, but I did submit a question, and they were very responsive. I will certainly keep them in mind when I'm ready to buy!