Talk about hassle free, enjoyable car shopping. Everyone in the dealership was professional, friendly, helpful and very enjoyable to work with. The process was effortless and actually enjoyable which is a word seldom used to describe dealing with car dealerships and salespeople.
Andrew Wrenbeck, and this dealership in particular, totally has my trust. Purchasing a car is a big deal, and usually a stressful one -- particularly as an Asian American woman. From what I've seen, the workplace culture at the Sesi dealership in Ann Arbor, and specifically Andrew's personal qualities and skillfulness, gave me a sense of trust in the care and respect they have for people, as well as the quality of my car and value of my purchase. I feel very comfortable coming back to this dealership in the long term, should any maintenance or other issues come up. This sense of trust is rare, and when combined with such depth of knowledge and experience on Andrew's part, it is something I don't take for granted. He worked very well with me as well as my parents; having a great sense of humor didn't hurt either :) Really appreciate it.
Sesi Lincoln in Ann Arbor, MI, has been a wonderful experience. They recently took care of my vehicle above and beyond what I feel many service departments may try to wiggle out of. I am enjoying my Lincoln MKC very much!
terrific experience...dedicated and professional ownership...excellent and knowledgeable sales manager...been dealing with Sesi Lincoln for 28 years...best dealership i've ever dealt with...highly recommend them......
Dave went above and beyond to get the truck I purchased ready by staying late and making my pick-up go smoothly even on his day off. He had everything in order for a smooth and effortless pick-up of my new truck!!
Mo Zareef was a great sales consultant. Super calm during negotiations, explained everything well. No high pressure sales. We had been to the dealership several times before just browsing and never felt pressured into anything. Mo really went above and beyond, even explained delivery of the vehicle. Couldn’t recommend Lexus of Toledo more based on this experience. If you’re looking for a great no BS experience, go see Mo.
It was a pleasure buying a car from Brondes Ford in Maumee. I truly enjoyed working with Scott Seiler. I appreciated his honesty and integrity. I am from out of town and we worked through the particulars over the phone. When I arrived at Brondes Ford Scott had everything ready to go. There were no surprises. Scott took the time to go over the details of the vehicle. I would highly recommend Brondes Ford and specifically Scott Seiler.
I initially met Sonja a year ago to look at a new Explorer, but wasn't ready to purchase yet. She did a great job of understanding my timeline and did not pressure me. At that point, I knew she had my best interest in mind and she was very upfront and transparent throughout the entire process. Then it came time to make my decision and buy, which wasn't a hard decision to make! She found the SUV that i was looking for and made sure I knew/understand all the facts before buying.
Overall, a great buying experience and a very smooth process!
Employees were very helpful over the phone when I initially called and very pleasant and professional on the days I took the car in. Even staff encountered who weren't involved in my car repair were/are always friendly and helpful. My only complaints are about the waiting area. The seating is uncomfortable and there is almost always a lack of reading material; what is there is not of a wide variety of subjects. A plus is the free coffee, cocoa, and water and nearby clean and attractive restrooms. Since I often choose to wait for my car, this is important to me. I appreciate the car wash given before I drive my car away.
I had a great experience at Franklin park. Kelly C. She is a great sales woman who invested her time in getting me a quality car I deserve!
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