Best car buying experience! Deandre and the entire staff were very fast and friendly. I would highly recommend using this dealer for your car needs.
Wish I never traded for a 2017 MKX
by Dee50 from Lake City, FL
December 21, 2018
It was overall an excellent car. I didn't like the slide bar controls for the radio and a/c and heat. The car was an excellent choice for my travels but I needed more storage room for last years Christmas presents.
Terri Anistead was a warm, professional and wonderful salesman. I was impressed with the no mess no fuss flow of the overall process. I was able to say what I want to put down, what price range I want to stay in. Terri followed my ques and not the other way around. What a pleasure. I had a family member go through drive time and I was not sure if it was a good choice. I can see why they picked Drive Time. Thumbs up!
by Lincoln fan from Wyoming
November 7, 2018
This is a great car, smooth, quiet, strong and filled with amenities. Historically routine repairs can be complicated and expensive, but they are few and far between.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Nice comfortable vehicle. Great mileage and comfor
by Elmac53 from Boonville, IN
March 30, 2018
Perfect car for traveling on vacation. Lots of luggage space. Great fuel economy. The moonriof makes it feel like an open air convertible without the wind.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
You won't appreciate this car until you drive it
by Luxury from Chicago,IL
August 3, 2017
Luxurious, reliable,lots of legroom, comfortable, safe, quiet, smooth. Come and test drive it then make your decision.
Thank you immensely for allowing me this opportunity to thank you for an awesome new car buying experience. Thanks to you, I'm now the proud owner of one of the greatest new luxury sedans in the world. Additionally, knowing that you'll continue to take good care of it during my ownership, assures me satisfying Peace of Mind.( Special Kudos to you all). Additionally, I'd like to express my sincere thanks and gratitude to Ms. Anly Renda who expertly made the whole purchase happen. After she presented me with a variety of Lincolns that may fit my needs, we concluded that the best fit would be the Continental-and I'm extremely glad. After the selection, she found every way to saves which consequently led to a magnificent purchase. **Again, continued appreciation for everyone's expertise, dedication, and professionalism.
Absolutely beautiful car!
by shockingelectrician from Indianapolis
October 10, 2018
I had been looking for a nice used Lincoln for some time. I had been looking for a MKZ, but feel it was not different enough from my 2014 Fusion. I had looked at a 2013 MKS and for the most part I liked it. Then I came across a 2009 and I preferred the string of the grill and taillights more. I found a few that were okay, but did not care for them in white.
Recently I found a 2009 MKS with only 48000
miles on it and the color is Cinnamon. I really liked the color and bought it for less the 8k.
So far the car exceeds my expectations. I like the way the car handles, the ride is comfortable and the stereo is in a class by itself. The only thing I find puzzling is what were they thinking when they designed the cup holders, they are not useable for the driver and passenger at the same time. But overall a great car.
I will be receiving my third vehicle from East West at the end of October 2018 Nathan Gray is not only my Sales Consultant but also a true friend who I got to know over the years. I live in Palm Coast Florida, but I come to Maryland every three years to purchase my vehicles.
by Lincolnman from Momroe,mi
October 30, 2018
The car has all the bells and whistles and then some...rides great,great pickup and handling,controls are easy to learn,comfort,comfort,comfort..the stereo sounds great,lots of safety features.....love the car.
White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
Love the all wheel drive. Receive many compliments
by Donbea from Lansing,MI
January 5, 2019
Handles well. Good in snow and in climbing up our rather steep driveway when snow covered. The best car that we have ever owned by far.
I have never felt more comfortable with a service department and dealer. At the beginning of November my 10 year old/200k mile Honda started have major issues. I was able to get the car in right away and get a rental so I was not stranded. The communication from Fitz to me was amazing. I felt extremely knowledgeable of what the problem was and what it was going to take to fix my Fit. After a couple of days myself and my husband decided we were just going to get him a new car. I had my eye on a used car however the dealer was able to do some digging and recommend a far better car within my budget. The buying process was so incredibly easy. We were in and out in an hour (which was good because I had my kid with me.) My husband and myself love our new car and could not be any more thankful for the technicians and dealer that worked with us.
Love this car
by Dan Y from Mays Landing
October 31, 2018
This car is great. I started looking for an MKZ, but that car isn't roomy enough for me. If you're looking for a big old fashioned, yet at the same time totally modern car at a very reasonable price, this is the car for you. They stopped making it when they resurrected the Continental, but that means that someone else can pay the sticker price and you can get a very reliable luxury car with great pick up, great handling and great comfort.
Was not be best customer service. The vechiles were nice and the price was decent. I would like to see more hands on salesman to teach me more about the car
Love the car. But heater comes on by itself.
by JBond3007 from Saint Cloud
September 11, 2018
Love the car when I could drive it.FCIM that controls the air and heat went bad and they've termed the part obsolete. The heat will actually come on and go full blast by itself and you cant turn it off. United Radio makes the part and they are not making any more for Lincoln and Lincoln corporate has basically told me tuff luck. I have 62000 miles on it. I don't mind paying for the part but the Lincoln/Ford dealer cant get one. In Florida the lack of this part basically makes the car unusable.
I visited and subsequently purchased a new Ford Escape at Norris on Nov 8 2018. My salesman, Jason Catanzariti, was awesome in his knowlege of the Escape and the Edge. He explained to me all the bells and whistles that the Escape and Edge had. It took me a while to decide between the 2 modles and Jason was very patient with me. I recommend Jason highly. Also, the FI Manager, Will Watson, handled the financing of my new vehicle and the extended warranty very quickly and professionally.
All Wheel Drive and super comfortable!
by Jen from Lake Ariel
December 29, 2018
We were looking for a used AWD vehicle since we live in the Poconos of PA. We were on the Ford/Lincoln lot to look at the Ford Fusions but tripped on a GORGEOUS 2012 Lincoln MKS. We were not looking at anything below 2015 model years but this car was in MINT CONDITION and only had $42,000 miles. It also had a premium package so pretty much every bell & whistle you could imagine, even an automatic rear window screen, air conditioned front seats and heated rear seats. The previous owner must have rarely drove this vehicle and it had to have been garaged. It was immaculate. The only thing is, it only gets around 19 miles to the gallon on long trips and 17.5 in town but my job is less than 2 miles from my home so that was not something we were worried about. It performs beautifully in snow and rainy conditions and the comfort level is incredible. We were able to pick it up for $1000 below Kelly Blue Book value at $15,000. Not bad for a car that looks like it just came off the showroom floor. On top of that, we were treated like royalty at the dealership when we took the car in to have the electric door panel replaced, the only thing that was not working. The salesperson, Brad Dwyer, took a good half hour to go through the entire vehicle with us and even synced my phone up to it. Great service and great vehicle purchased at Coccia Ford/Lincoln in Wilkes Barre, PA.
This has been my executive company car since new and I love it. Great on the highway. Almost everyone that rides in it has a complement. This beautifully stylish vehicle has always performed consistently.
Great dealing with this group of people. All bases covered before we left. Very fair and enjoyable to deal with. They will definitely have a repeat customer.
Well worth the cash
by Toronto boy from Toronto
September 15, 2018
Great styling, comfortable, lots of options including massage seats but the best thing is it is quiet. Extremely quiet. Loads of trunk space. The only downfalls are gas mileage and cornering on the highway. It is a little loose feeling on the highway around corners or bends.
Purchased a new Lincoln MKZ yesterday, the salesman, Narh Caternor was awesome. He explained the difference between three models of Lincolns, which helped me choice right one for me. I came to Koons, Silver Spring after visiting dealerships much closer to me on more than one occasion. I highly recommend them to anyone.
This car is the picture of Elegance and Style!
by Tina from Farmington Hills, MI
July 28, 2018
My car is Ingot Silver, it almost looks like a Pearl! On the inside it is very luxurious and has all the bells and whistles! I have the big 3.7 engine which allows for quick acceleration making me "Leader of the Pack" when moving down the road. My guest are enjoying my ride also they have plenty or leg and headroom and find it easy to enter and exit. Applause to all who came together to produce such a beautiful and smooth riding experience!
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