All the staff at Biurne???s Are knowledgeable, courtesy and caring. Their vehicles are exceptional value for money. I love the service department. Ben is wonderful. He cares about you and your vehicle. I trust they will take care of my car, like it was their own. That???s a quality that I feel has been lost at other dealers and service department. Thsnk you. Keep up the good work. I recommend everyone to go by and experience the special treatment.
I purchased my vehicle here and have taken it to service twice and have been extremely happy from the first moment I stepped into the dealership. Everyone is always friendly, knowledgeable, and quick to help and answer questions. I will be returning and have told my friends!
I bought a 2016 F150 from Gary Yeomans Ford and love that truck. It had a few minor problems and made an appointment to return and get them fixed. Austin and Chris got together and got everything repaired to my satisfaction. I liked that my salesman Austin Warhurst was easy to get along with and he did everything he could to answer my questions and make sure we were satisfied. Chris, who assisted in getting everything repaired was a great guy too. I will buy another vehicle there because it was a positive dealership.
I just want to say what an amazing organization Gary Yeoman's is...I just purchased my third car from that and once again was not disappointed everyone went above and beyong to ensure that the deal was good for everyone. From the conceierge to our salesperson Brandon Rodriguez and Joe and Mario in finance you made this experience simple, easy and most importantly completed. Looking forward to many more years of service with the staff at Gary Yeoman's
Overall the best experience I ever had purchasing a vehicle. My wife and I have probably purchased 7 to 8 new vehicles in the past 25 yrs. and this was fantastic. Steven Gill our salesman went above and beyond our expectations. If you go to this dealership ask for Steven and you will not be disappointed. Friendly, courteous and just an all around nice guy. No pressure, sincerely happy to be there(enjoys his job) and 110% responsive to your needs. Jeff Stair his manger and Juan in financing were also great to deal with during the purchasing process. Used to buy Dodge only, Ford in our future thanks to this great team you have assembled at your dealership.
I made an appointment for a recall repair for 7:30 am. I was met as soon as I arrived and worked with Gary Lynn who was efficient in getting me registered and out the door. I was thrilled at how quickly my car was finished! Thank you to everyone who helped me!
Found exactly what I wanted in a 2015 Jeep Grand Cherokee Overland. Loaded and asking price immediately put us in range. Settled on a price agreeable to both parties and did it without any consternation. We love the car and really actually had fun making the purchase. Thanks to Jeff, Carlos, Tony and Sean. They made it fun.
Great dealership! The staff is friendly, helpful, and professional. I was shocked to see such good prices considering the quality of their vehicles. You guys rock!
The whole buying experience was as smooth as can be. Will definitely recommend Lumin Auto Group to anyone and everyone!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
We needed to get a used car that fit within our budget. Our sales person Adam Armanios was extremely helpful and knowledgeable. He helped us find exactly what we were looking for. This was the best experience we have ever had buying a car. I would definitely come back to them when we are ready to purchase another vehicle!
My issue was resolved by service manager Dawn.
I had asked for a written estimate. I did not get one; instead Service proceeded to do the repair without my authorization which totaled approx $339. I told them I wanted to go elsewhere for a Freon recharge while they did it anyway for a charge of $280. They adjusted my invoice and refunded $207.
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