My issue was resolved by service manager Dawn.
I had asked for a written estimate. I did not get one; instead Service proceeded to do the repair without my authorization which totaled approx $339. I told them I wanted to go elsewhere for a Freon recharge while they did it anyway for a charge of $280. They adjusted my invoice and refunded $207.
Quiet and comfort yet to have good power, featured
by James from Northville/MI
October 30, 2018
It's nicely equipped with CCD, the electronically controlled damping system allowing both good control and comfort. Very quiet cabin and luxury interior/exterior. Driving the CUV is a pleasure and it is valued.
Fast and easy. Found a car online, came into the store to look at it, Patrick helped me and signed for it in two days.
Great car with all the bells and whistles
by Frank P from S.I. , NY
January 13, 2019
Great car for the money with all the bells and whistles ahead of the time, features on my 2011 are now on the newer cars in 2019 heated front and back seats ac seats in front all and all a very good car..
All the staff at Biurne???s Are knowledgeable, courtesy and caring. Their vehicles are exceptional value for money. I love the service department. Ben is wonderful. He cares about you and your vehicle. I trust they will take care of my car, like it was their own. That???s a quality that I feel has been lost at other dealers and service department. Thsnk you. Keep up the good work. I recommend everyone to go by and experience the special treatment.
by Granny from Cleveland Ohio
November 28, 2018
Loved it spacious awesome lots of room comfort fast I would like to get one for my son someday hopefully they’ll still be around would like another one
I purchased my vehicle here and have taken it to service twice and have been extremely happy from the first moment I stepped into the dealership. Everyone is always friendly, knowledgeable, and quick to help and answer questions. I will be returning and have told my friends!
Great luxury car
by Steven p from Pittston pa
December 26, 2018
This car is more than I expected to purchase. Many extras great style comfortable to drive and ride in. Engine is extremely powerful. Great ride
Peg Jensen was a great salesperson, very pleasant and friendly. I would definitely recommend her and would return to her for any other future purchases.
Overall best car I have ever owned out of 24 cars
by traveler from Knoxville , TN
December 18, 2018
Great ride, low to no maintenance, and wife loves car more than her car. Heated and cooled seats. Rear window screen comes up protects the rear seats and all from sun. Rear back up camera protects grand kids.
I have been to multiple dealerships the past few months and no one wanted to help me. My lease was up in a few months and my credit is not that great. Gary was amazing I told him my situation and he did not turn me away. We were able to get me into my dream car and the payments are right where I wanted to be. I was treated with respect and had tons of help. Thank you guys so much!!!
One of the best vehicles I have owned!
by BillG from Bossier City, LA
December 12, 2018
This vehicle is one of the best that I have owned, would recommend to anyone who is looking for a great vehicle and a dealership to service it!
I usually buy foreign cars I have a 2009 RAV4 that
by Kim from toledo
December 16, 2018
I had test drive a Lexus when I test drive at Lincoln MKC it was just a comfortability when I was driving it it feel like me I knew then I wasn't going to stop until I got me a Lincoln MKC I'm very happy please grateful and humbled to God he made it possible.
What a great vehicle. The technology built-in is amazing. The fuel economy on the hybrid is absolutely incredible. You can hardly tell when it's running on electric or on the gasoline engine. Why this technology does not take off is beyond me!
by Executivetransportationco from Keego Harbor, MI
January 8, 2019
This vehicle is a reliable as the day is long. The drivability is comparable to a BMW 3 series while keeping that lengendary Lincoln Ride. Plenty of leg room, plenty of luggage room & lovely amenities. As to mechanical reliability this is my most recommended vehicle.
The "ENTIRE" staff was EXCELLENT, I have instantly made this Dealership my "Home" for Dodge/RAM, I will definitely recommend this place to my friends and family, thanx "Mauro" and "Charlie" for making my purchase an enjoyable experience!
by Tom14 from Lakeland, Fl
December 23, 2018
Looking for a replacement for my current '04. Love the feel of the vehicle, the ride, the handling, interior layout and space. When I find the right one, I will purchase my second Navigator.
Great dealership! The staff is friendly, helpful, and professional. I was shocked to see such good prices considering the quality of their vehicles. You guys rock!
The whole buying experience was as smooth as can be. Will definitely recommend Lumin Auto Group to anyone and everyone!
by Mountain Man from Sutton, WV
January 13, 2019
Like a dream come true. Has e everything I was looking for in a luxury car and more. I had owned a Lincoln Town Car in the past and knew someday I would own another Lincoln. Have been buying nothing but Ford products for 30 years and see no reason to change.
My F150 Platinum had a recall. It was easy to make an appointment for repair, easy to get a time & day, and truck was ready when they said it would be. My vehicle was clean & neat when I picked it up, and customer service & repair were excellent. Mullinax Ford is always professional and remain 'hometown friendly'
by Mikeonmain from HARBOR SPRINGS MI,
January 11, 2019
Right size,right price. Perfect for my needs as empty nester, business owner. Great build quality, ride and very low noise level. I recommend the Reserve option package.
The team helped me in every way possible to get the car I wanted. You can't ask for better group of people. That I will always consider my friends. Thank you so much!
Fast, sleek, great service
by Gz7777 from Detroit, MI
October 24, 2018
This car has ran good I've owned it for a year any time I've had a problem with it the dealership was more than happy to come pick the car up from me and fix it You need the oil change they pick it up they change the oil they are great people at the dealership
Came to this dealership uneasy as all other dealerships have screwed me over. The general manager Tim and salesman Barry took me under their wing, treated me as they would their own family and found me the greatest deal!! I've never until now walked out of a dealership confident and happy with my purchase!! One happy girl!
I love my MKC!
by MaryHappy from Romeo, MI
January 7, 2019
What a wonderful car! It rides so beautifully and I am really enjoying all the bells and whistles there are on this car. My ride to and from work is a treat when sitting in this gorgeous interior. And the sound system...wow!
I am more than pleased!
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