Purchased a vehicle from the internet, by phone. The deal was made with full, friendly service by the Sales Person. My son was local, and checked the car out for me. He was shown the car and an offer was made to take it for a drive. He was treated very well while at the dealership. Things went smoothly.
by Thomas Emde from Apopka, Floriida, near Orlando
November 3, 2015
visit went well, i enjoyed the very nice waiting room and the snacks.
However, i still have the same problem that i already mentioned in 2 previous visits.
When using the AC i notice an initial musty odor. looking on the internet i see this is not an unusual complaint. i do not understand why FoMoCo has not found a fix, especially for the 2013 Lincolns. i still have much warranty time remaining so i will continue to ask for a remedy .
if the problem remains i will ask the sales manager to find a newer car and a reasonable trade-in price. i have a White 2013 MKS, i want one just like it, perhaps newer that has no objectionable odor in the AC. otherwise, i love the car, it is the best road trip car i have ever owned.
It is always a great visit, very polite, pleasant and most of all they listen to what you have to say. I have only dealt with the Service Department and Cashier. They are always very professional. Thanks for the great service!
This was my first time purchasing from a big dealership and it was an awesome experience. I dealt with Tony Patrizzio for about two months until I found exactly what I wanted in a vehicle. He was beyond grateful, I told him what I wanted, he took notes, and most importantly he had great communication. This experience went super smooth all because of him. I will definitely recommend anyone wanting to purchase a car to go to Tony! He even gave some life advice lol. The day I purchased my car was awesome! I met Luis Arce and I told him I really wanted that car and he made it happened. He listened and was a great help. Now when I had to hand over my money to you guys, lol I spoke with Edwin Acevedo and another great help! He was patient and explained everything perfectly. He did would he could to get me in that car and I really appreciate it. So thank you Tony, Luis, and Edwin for helping me get the exact car that I wanted! I really appreciate their help and will always be thankful for this experience. They all deserve a raise. lol. :)
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
This is the best dealer in orlando fl...my second time here and i always satisfied with the customer service they all provide...very good selections of cars and the people here are great thanks alot guys...see you in the next one👍
They are very good and they helped me lot especially Mr.Gill. He helped to get the best car for me and also helped me with my loan. If you would like to buy a used car then i will strongly recommend them.
Excelente vendedor, muy atento con los clientes, siempre ayudando . Me ayudo mucho con la compra de mi Mercedes Benz y contesto a todas mis inquietudes. Me sentí muy contento, seguro y agradecido. Gracias 🙏🏻 💪🏻
I have never been to a more haggle free, laid back, no pressure type of dealership ever in my life. Off lease only is the ONLY place to go and will all I ever got from now on. Thank you Sasha and thank you to the off lease only team.
Ok wrote this once, cannot repeat it. Liking the 2007 Ranger. Pretty good deal. My only wish would be more honesty about the problems. I still would have bought it, but it would have been nice to be able to take it right into the shop and fix those issues. I don't like to learn while driving down the road. BUT again, I still would have bought the truck. Honesty IS the best policy. Ah well, Michael, next time,Be more frank, you will still seal the deal without any feelings of being mislead. Still hoping it isn't the "woman" factor. Thumbs are such
I was in search of a used truck and found a great deal listed on auto trader. I called right away and spoke with Larry to confirm the truck and the deal were still available. He did confirm the truck was available and the online price would be honored. I live about 6 hrs away so I wanted to be sure before driving all that way I would get it for the online reduced price.
The next day my husband and I drove to the dealership and the truck was as expected. There were no surprises and the pictures and description listed was what was purchased.
I am very pleased with the value of the vehicle and assistance from Larry with making the purchase process smooth.
And I am very much enjoying my "new" truck.
Salesman did a great job of finding what we wanted as opposed to putting into something we did not want. The Financial person was every annoyed to the point of being rude because we chose not to buy what he was selling.
Good communication still looking I wish you guys were closer to my home I would have already bought something by now but I will keep communicating with you
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.