I purchased a used 2013 F250 TD. When I arrived at the lot, I was met by a salesman and asked if he could be of service before I got out of my truck. The salesman was able to answer all my questions on the vehicle I ultimately purchased and managed to get me a deal that I could live with. Thanks Cavenaugh!
Ordered splash guards for my 2016 Escape from the parts department, and scheduled an appointment to have them installed at Cavenaugh. The service writer was waiting in the drive when I drove into the service aisle and was fast, courteous and professional. The installation was done quickly, and the results are excellent. The salesman who sold me the Escape stopped by the waiting area and checked up on how I liked the vehicle. Overall pleasant experience.
I have had a multiple service appointments with Brandon and Zach. They have always been very good and the best of the service departments I have dealt with. I went back after this last visit because the doors were rattling from some loose fasteners but Zach rode with me to determine the issue and told me to come back when it fit in my schedule and they would repair it.
I bought a 2016 Ford Escape and traded in the Explorer that I had had for 10 years. I truly hated to let go of the Explorer because I loved the bigger size, but retired now and went for the gas mileage and it is very comfy. The service I received was great. I was happy with the trade in value of my Explorer. Only thing I was not real happy about was the warranty process. Other than that I would buy from them again. Salesman was Bradly Sutter.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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