Believe it or not, it's been 16 years since my husband and I purchased a brand new vehicle! Needless to say, all the modern bells and whistles were more than just a little overwhelming. Felicia was very patient about answering our many questions and did not pressure us when we told her we had to go home and think about our decision. Brian was also very nice when we returned to actually purchase the vehicle. One thing I was slightly dissatisfied with was I feel that we were rushed through the delivery process as we were the last customers of the day. Overall it was a good experience.
I must say my buying experience at Automax Killeen was great one to remember. Niki on sales team was super friendly and very knowledgeable. She was able to answer all my questions on the spot. Will from financing was friendly and found a competitive rate in a timely manner. I would recommend this dealership to friends searching for a new/used vehicle.
I had a pleasant experience with the service department on my vehicle with The Works special, an oil change, tire rotation, brake inspection, belt inspection, and a wash. My advisor was Frankie Garcia . He was very courteous and helpful, going above and beyond the normal. A great help to me.
Sales experience was good, Tim White was nice and polite through the transaction. The vehicle only had one key and I asked about checking into another key. Seems they just forgot about it and me after the sale. I basically felt ignored. They have finally contacted me with a few options. I feel this part of the process could have been better.
Our son bought a truck and recommended us to Stanley and we are so happy he did. Normally I bought from the other Ford dealer in town but was told our trade in value would be greater in McGregor. We didn’t even give the other guys a chance, we found exactly what we were looking for there.
We would highly recommend this dealership and Jason Ehlers! He was very helpful and found us the perfect truck for our needs. We will definitely use him for all of our future auto needs.
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