I dropped my vehicle off to get tires put on it and Steve May was great as usual and he had a loaner available for me while my tires were being put on and I got a surprise call they were done faster than my original appointment stated thank u Laird Noller and Steve
Low pressure sales and good prices. Good experience
by Equinox18 from DealerRater.com
November 2, 2018
We came in looking for an option after our car had issues on a trip. Nick showed us some different vehicles and Christian helped to narrow down the possibilities. They ended up showing us a very nice, almost new Equinox that was priced right and we walked out 3.5 hours later new car owners. Low pressure sales and good prices.
I cannot say enough about how great the staff is in the service department. Very open and honest with communication and recommendations for my vehicle. I've been coming here for years and can't imagine going anywhere else.
I went to Auto Exchange looking to trade my Subaru for another used car which would give some cash in exchange. I found what I was looking for and I was amazed at how friendly they were to me and helpful. They made me feel comfortable and at home. They were very helpful and friendly and made me feel like I was part of their family. I would recommend Auto Exchange for any sort of transaction which requires a trade for another vehicle. I particularly enjoyed working with Edwardo and would recommend him and Aurto Exchange to anyone else who is looking to exchange one automobile for another, etc.
We drove to Topeka from Hoisington, KS after finding our vehicle online. Stephanie was great to work with... we had our 2 boys with us (3 & 5 years old) Stephanie helped to entertain them while we were doing paperwork... we didn't have to worry about them one bit! All of our questions and concerns were addressed and I would say we were taken care of above and beyond. At no point was there pressure to purchase the vehicle.. it was what was right for our family no questions asked!! Thank you for such a great car buying experience! PS... our boys have a crush on Steph! <3
My car was involved in an accident that had both rear and front end damage. Laird Noller collision center was very quick to work with insurance and explained the entire process. I was told the damage might take between 3-4 weeks roughly and I was pleasantly surprised with my sparkling (new again) car completed ahead of schedule! That staff I should very friendly and I would highly recommend their services.
I always feel confident in letting Laird Noller maintain my CMax. They are friendly and knowledgeable. I have had some long waits there, however, when I am in to get my oil changed, even WITH an appointment.
We had been having trouble with our GPS and Aaron helped us out so much it was a Godsend. He noticed our tires were getting bad and offered us a Black Friday deal on new tires before our trip to MN. He got us the best deal and got the part from the factory got it put in our Lincoln and we feel like it???s brand new it drives so well. Meanwhile I left my house keys in the loaner and he found them and mailed them to us. What an employee! He is a real asset and is excellent at customer service. We travel 1 hour to get to this dealership and we wouldn???t go any where else for our Lincoln
Greg Dalham, from Service, was very helpful in getting me a loaner and on the road in a short period of time early on a Monday morning after car trouble on Sunday. He also got it fixed and called me by 10:00am saying it was done. I was very impressed with this service.
I bought an 06 GTO while deployed for the Army half the world away. Barry Martin did a great job communicating by email and gave me a great price which included shipping it to my home. Very easy and enjoyable experience. Barry knows cars, is a gear head, and no pressure. I highly recommend.
Go see Dorean for a car. She's an honest great car saleswoman. Everyone is so helpful here. They really care about what you want, not just what they want to sell you. Very friendly and honest and so clean!!!
We have bought several cars and trucks and had great luck with everything!
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