Nick the manager and Vivian and Gary always handles my auto service in a professional and expeditious manner. They both are polite and provide superb customer service...They should be commended for a job well done...Respectfully, John Snow
The team at Honda was great. Paula and Ted made the process a great experience. Paula, my salesperson was very knowledgeable and attentive to my car purchasing needs. I would highly recommend you go see her for the purchase of your Honda. This is my very first Honda and I can???t wait to get on the toad with it. Thank you Honda!!!!
I had the greatest car buying experience one can have. My wife and I leased a couple of CX-5???s. It was a ???no hassle??? purchase and the Dealership professionals were great! I want to thank Whitney Lambert, Mark Malone and Kris Miller for their support and service. They went above and beyond to make leasing these vehicles easy. I highly recommend this dealership if you are contemplating buying or leasing a nice vehicle, Kings Mazda is the place to go!
The guys in the service department are WONDERFUL and very knowledgeable. They put my mind at ease. They were able to meet my needs and put my mind to ease about body work that was just completed. Great Team!
The staff is always helpful and friendly. They do an excellent job of getting my CX-5 serviced in a timely manner. Dave is an excellent mechanic. That's why I drive 2 hours to have my vehicle serviced there. Great experience!!!
Normal maintenance done for a CX5. Waited for service to be completed.Was impressed with the new waiting room. Wait time was expected. Impressed with the new technology used to inform you of work needed to be done,via cell phone.
Excellent always providing wonderful customer any questions I ask they are answered and explain if additional service is required. Key staff members and they make the company by treating people with respect and honesty
Easter weekend I had my vehicle towed in because of damage to my tire after hitting a pothole & not being able to locate my vehicle lug nut key. That Monday the service dept. was very busy of course, but the wonderful guys (Jeff Ames, Adam Blakely & Ben Conover) at Jake Sweeney Mazda were able to fit me in, taking care of necessary service to make my vehicle suitable for driving & even provided me with a loaner vehicle. I am a loyal Jake Sweeney Mazda customer & feel comfortable taking my vehicle there. I trust the team & feel confident that they will take care of my vehicle without depleting my bank account. Also, the guys are always very friendly, personable & patient with me. Thanks for always making my experience at service dept. pleasant.
I went in needing a new car and even though I got the vehicle I wanted there was a mess up with the banks so I had to get info to them about my income and make a trip back. This also resulted in me paying $50 more on my payment which I was not happy about. Also I asked about a few minor things and it never got addressed. All in all I wanted to get my down payment and my trade in back but I love my new car.
Guys were great, need to come see you about catering in some good southern fried chicken from Texas. Thanks Much! Donald Wright 513-668-5023
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