Used Mazda CX-5 for sale near Ossian, IN

Did not buy the car as I had a couple things to sort with old car. Sales people were great, answered all my Qurans were patient. Not a fan of the AI email replies pretending to be a Human, feels disingenuous.

Adnienne, is very professional and courteous. We were treated with respect. An easy place to do business with. I would recommend Kelly Automotive group.

I was very impressed with salesman John Berghoff and the O’Daniel Ford Dealership in general. John is straight forward, very knowledgeable on Ford products, very Customer Focused, and great to work with! He was very attentive to my every question. I e-mailed John before ever stopping into the dealership and he quickly responded via e-mail with answers to my questions about MSRP and the A/Z plan price for the 2019 Ford Edge – Titanium with the options I wanted. I also had many questions on functionality and the Hi Tech features included in the vehicle. He offered via e-mail to bring a vehicle to my house and let me keep it overnight to try out all the features and take it for a test drive. Although I didn’t take him up on his offer, I was very impressed with his customer focus and decided to stop into the Dealership the next day. At that point John encouraged me again to take a couple of Edges for a test drive, which I did and soon fell in love with the vehicle. John also offered to negotiate with me on prices for the Ziebart Gold Plan and an Extended Warranty, items that I believe help protect my investment. I wasn’t ready to make a deal after the first trade-in value offered by O’Daniel Ford for my 2007 Lincoln MKX that day and expressed that to John, but he continued to send me info on the car and expressed his interest in earning my business in the future when I was ready to buy. Sales Manager Brent Swartz came out and introduced himself and also stated he would work with me to get the prices lower on the Ziebart Gold Plan and the Extended Warranty. I left the Dealership very impressed with O’Daniel Ford, although not yet ready to buy. A day later John Berghoff sent me info about a company called TradeRev that O’Daniel Ford collaborates with to help customers get better trade-in offers. I decided to give it a try a couple of days later and to my surprise I was offered exactly what I needed to make the deal. John got me a new F150 Ford Truck as a loaner until they could get the exact 2019 Edge I wanted from Indianapolis. After I made the deal, General Manager Mr. Jeff O’Daniel came out to John’s desk, introduced himself and thanked me for my business. I left the Dealership extremely impressed and very happy that in a few days I’d have my new 2019 Ford Edge. I can’t think of anything the staff could have done better unless they would have given me a new car for free! :) Seriously, they did everything they could to answer my questions and negotiate with me to give me what I needed to move forward with a purchase, all without making me feel pressured to buy. After years of purchasing many vehicles from another local Ford Dealership I have become a happy new customer at O’Daniel Ford and plan to take all my future purchase and service business there!

I always get great service at Don Ayres. I had everything explained to me and it was done in a very timely manner. I will return for my Honda needs.

John Hefty helped me find my perfect car. It was an awesome buying experience and I’m so excited on the purchase of my new Infiniti. He found me a car that checked off all the boxes and walked me through every step of the process.

Great pricing, friendly customer service, helpful! The dealer helped us with our financial goals, and with finding our car.

I had a fantastic experience buying my new car and trading in my old one! From start to finish, the team made the entire process smooth, transparent, and genuinely enjoyable. They took the time to answer all my questions, made sure I felt comfortable with every step, and offered a fair trade-in value for my previous vehicle. I never felt pressured, just supported?and that's not something you find everywhere when buying a car. I'm absolutely thrilled with my new ride and grateful for the professionalism and kindness of the staff. Highly recommend!

Tears of Joy!!! Their service dept is the best "y'all better get you a Mazda" The service here is over the top honestly. I paid for my repairs over the phone and the car is being dropped off in my driveway!! As a single mom of two small children who works from home.... this is an amazing blessing. I will brag about their service for a long time and never buy another brand.

Great people. Got the car I wanted, no pressure. Very timely, didn't make me wait or wast my time.

Jennifer and Russ helped me find a car in my price range that fit my needs. They were easy to work with and made the process very simple.