I found a car I was looking for online that was here....The problem was I was over 400 miles away. I spoke to Don about the vehicle & it was still available. A less than a week later I flew in went straight to Baldwin's. Even though Don was busy with another customer he made sure I was comfortable by giving me water & waiting inside where it was air conditioned. He finally had a chance to get the car I was interested in. The car looked great & Don let me take it for a test drive and the rest is history.... I drove back in a new used car.... My only gripe is, I had to walk to the bank in 90+ degree weather.... Lucky it was a couple blocks away.
The easiest and fastest I have ever bought a car.
Brandon was fantastic and there was zero pressure to buy, and when we decided to, Mauricio had us out of the finance and signing portion inside of twenty minutes - forget spending multiple hours at the Ford dealer like I had previously.
There were a couple very minor issues that came up after the purchase, and they had me taken care of in no time flat.
Seriously - I drove to Escondido from Alpine, and I would again.
Tienen muy buen servicio y los carros están padrisimos, y es la mejor agencia de Escondido. Aparte hay muy buena atención para el cliente me encanto la señorita Rubí como atiende me ayudo a escoger mi carro y quede encantada.
Oh man, what an awesome experience! I woke up at 4am on 10/27/18 to start my walk to Carlsbad from Pacific Beach. Upon my arrival, I got the pleasure of working with Paul Guardino who is in the Internet Sales department. Btw, kidding about the walk . Paul helped me in buying a new 2018 Mazda6 Touring. This man knows his stuff. He was very knowledgeable, patient, and transparent throughout the whole transaction. He also went above and beyond with his hospitality and giving me information on which I had no idea of at the time. They need to give this man a promotion!!! Also, throughout the process, I met Ron Pitkin, the Sales Manager and Mike Lauzun the Finance Manager. These guys were friendly, helpful, and I'm glad they had a sense of humor. Let's not forget to mention how friendly the rest of the staff was either. Between meeting these three superb individuals, and the rest of the staff. I felt like I fit right in with these gentlemen and almost forgot I was buying a new car. Without a doubt, this was the best car dealership experience I've had.
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