I walked in and was looking to test drive a Mazda 3 after doing some research online into what I wanted my first car to be. I was impressed with the experience I had, as I had no idea what to expect through the process of buying a car. Lane was patient and worked with me to find the car that best fit my needs and my budget, as I started looking at new cars, then moved to the used ones as we worked out the math on payments and my budget. I didn???t feel any pressure from the staff to buy now, they gave me all of the time I needed to make the decision.
I felt like my car was serviced properly and ready for the winter months ahead. It was easy to make an appointment and although there was a long line of cars at drop off time my appointment time was honored. Waiting room was spacious, clean and comfortable.
After a month talking to Joe, I decide to fly from Boston to Green Bay to check the car in person. Joe pick me up at airport. The cars was exactly as he describe on website "perfect". After a few minutes talking to him, looks like a knew him from years. He helped me to open a insurance, also put a extra insurance to cover some problem that may could happen on my driving back to Boston, " yes I drove the car 1100 miles back to Boston". If you want buy a good car, Joe is on of the best on business. Thank you Joe for this great experience.
I cannot say enough good things about the team at ultimate rides. Today they were able to not only get me into the vehicle I really wanted which was a big blue Dodge Ram pickup. They went out of their way to make sure I can get it at the payments I could afford. They were courteous they were helpful they answered my questions and most importantly they knocked it out of the park. They didn't treat me as if I were a Layman and they didn't treat me any differently than I would expect to be treated. I will definitely refer everyone I know to them if they're looking for a good quality used vehicle. They honestly price their vehicles and are very straightforward with them. Definitely buy again and I will be taking my new purchase to them for any repairs that may need a God forbid down the road. Thank you to the team of ultimate rides you knocked it out of the park
I was extremely pleased with the buying process. They were fair with the value of my trade in, and were very good about finding the vehicle that fit my needs
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