I am known for being kind of thrifty with my money, so my daughter and wife were shocked when I bought a new CX 5 from Alberto and then, after liking it so much, I went back the next day and bought a CX 3 for me (CX 5 was for wife). I think Alberto was surprised too, but he came in on his usual day off with no commitment from me to purchase a car. I think he saw something in my eye and he knew he could sell me a second car. He is very pleasant to deal with and most of all, he knows what he is selling, he knows the technology, the engines, weather it is a CVT transmission or which models have a turbo. As a retired engineer, I might ask a couple more slightly technical questions than the average person but salesman should know that stuff, Alberto does. He is very friendly and low pressure. I am glad to have met him and very glad to have bought two cars from him. Alberto says Mazda has been good to him, I hope so because they don't all come like Alberto!
I have been a customer of Doug's Lynnwood Mazda for 6 years. I just leased my 3rd Mazda through them. Each time the service has been exceptional, professional and kind. Duane Weaver has helped me every time. He listens to my needs and concerns and above all, remembers who I am. If you are looking for a dealership that is honest, ethical and professional look no further.
The customer service here is obvious from the first phone call. You are treated well and as if you matter, rather than a nuisance to someone who is in a hurry. These days that's amazing, but this is truly friendly, courteous, and professional service. They had me in and out in the time they stated. Though Jacob was the primary person I worked with and he is customer service at it's best, it was clear that the whole team jumped in to help if someone else was on the phone. So you were never ignored. I've also been assisted by Bonnie in the past at the register and both times she has been prompt but also very friendly. Combined with the reasonable service costs and clear communication, I will definitely be back.
Great experience. Talked with the salesman earlier to make sure the car was still available. When I got there the car was available for a test drive. He was knowledgeable about the car. Best buy of my life.
This is a great place to start your credit or recover from it. They will provide you with different options to have a positive outcome. They give you the maximum amount of trade-in for your vehicle. I would definitely recommend people or customers who want to build their credit or purchase the car they want. They has excellent varieties of cars to choose from.
My wife called ahead to see if they did in house finance and someone at the dealer told her yes. I drove all the way from Federal Way to see this truck and when I get there they say they don't. Thats the only reason I made the trip. The truck was in awesome shape and the people were pretty nice but it just felt like a waisted trip.
We were able to get a good price on the vehicle. Communication with the dealership was poor. I would email with the person i was working with and then not hear anything from them at all after asking questions about the vehicles i was looking at
I bought a new Volt. The sales reps were not able to answer some of my questions and when the car was picked up it was still dirty with scuff marks. There was glue on the inside of the window from the sticker.
I originally started discussing a new Tacoma with Tae Lee via email. He was a breeze to deal with and was quick to respond. When I showed up to test drive the truck I was treated with respect and taken care of right away. I ended up driving it home that day! They gave me a GREAT deal (truly) on the Tacoma and I couldn’t be more satisfied. 5 stars for sure!!
I have got to say buying a car from Dave and the folks at the car connection was by far the best buying experience I have had!!
no pushy salesperson, no wasting time. they let me go to the car i liked
asked if i wanted to have a look inside, Dave got the keys, told me a little bit about it, asked if i would like to drive. test drove it and loved it and made the deal without any hassle whatsoever!! they even let me drive off with my new car on a sunday when all banks and credit unions are closed
(i had been pre-approved) and could not confirm.
Dave and Cale, my hats off to you both!!
keep up the good word and expect more
business from me and friends
Thank You both for the wonderful customer service!!
2015 Buick Encore
Went here on a whim after briefly looking at some cars online. Leo and the rest of the staff got me into a much newer car than I was expecting to get. They helped me through all of the paperwork and explained anything I didn't understand very thoroughly! I definitely recommend Del Sol based on customer service and finding a car that fits your needs!
Josh guided me through the process of buying a CX5. His knowledge of the car and the range of options was excellent and his patience was endless. He was really busy on a Saturday with a lot of customers but he gave me all the time I needed and provided all the information I asked for and a whole lot more. His professionalism was a real contrast with some sales people at rival dealerships.
Ford dealership (Harys ford ) sold me a lemon car .
With Lee Johnson Mazda it was so nice to buy a car from them . It was so easy in a out super nice professional and not BS.
Thank you josh Wilson my sale person.
Karina Kirkmire did an outstanding job of assisting me with any questions I had, and being a top notch professional. She was not pushy and she was very helpful throughout the process. I highly recommend her. Finance Manager Rachel Abielmona was also very helpful and a great communicator with any questions I had.
We came to Legend to see a van we found on Auto trader. I called ahead and John had it pulled up ready for us to see. He was awesome in showing us all the features and letting us take it out for a decent length test drive. He never pushed us to look at any more expensive vehicles we didn't want like most used car salesmen do. Mike in finance was awesome to work with as well. He made the whole process extremely easy. It was overall a very smooth transaction and we love our new Odyssey! Highly recommend Legend Auto Sales!
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