Seriously, the best car buying experience we have ever had and we have purchased at Mazda in the past. James went above and beyond to get us the car we loved and we cannot thank him enough! He is a very knowledgeable and professional salesman that made the experience enjoyable and efficient. Thank you James!! :)
Love my CX9
by R2T1 from Blaine, MN
December 14, 2018
Great vehicle that crossed all the T’s and dotted all the I’s!
It’s quiet, smooth and has a luxury car like ride that is so comfortable! Love the turbo 4 cylinder motor!
Schyler was great to work with. I set up an appointment to test drive a used Tahoe. We got there and they had it all ready for us to test drive. They where all upfront with what was wrong with it and it was nothing major. It has a small power steering leak and it looks like someone keyed it. So there is a scratch all the way down the passenger side. I wasnt worried about that. We talking with the mechanic that inspected it. He answered all of our question. The only thing I would have to say that I didn't like is Schyler asked many time if we wanted to buy it without letting us talk things over with each other. Other then that they all were great. They didn't try and get us to buy a new car or anything like that. We did get the Tahoe and loving it. He did make sure it was what we where looking for before we started any paperwork. If I ever am looking for a new vehicle again they will be the first place I check with. Thank you Rochester Mazda.
Sports Car in an SUV
by Fire Ball from MASON
January 9, 2019
I did quite a bit of test driving and reading about the various cars and suvs in the similar segment. I was impressed by how far Mazda has come along to design and built good looking cars, engines, chassis, etc. The CX-5 is a 2.4 L 4 cylinder developing 185 hp. The interior design and quality is up market. The exterior design is smooth and sporty. The engine for its size and power is very peppy and responsive. The suspensions are stiff enough to give you great handling and making you feel like a semi sports car on rails. The model i bought was a Grand Touring variant which has a sports mode and also a trip Tronic gear box. The trip tronic gear box is sensitive to your input of up shifting or down shifting but half a second slower from our input. The sports mode is wild and makes the car up shift and down shift based on our tune of driving. The sports mode and the Trip Tronic shifting combined is pretty responsive. The automatic gear is pretty smooth. I also found the road noise is reduced, no wind noise as the cabin is well sound proofed. The engine grunt can be heard inside when the engine is revving at a higher rpm. The overall comfort is good, little bumpy since the suspensions are stiff. The fuel consumption is not the highest in the class and gave about 23.5 miles per gallon. This is should be fact that the engine is towards more responsive and quick compared to a economy mode engine. The 19 inch wheels with 255 size tyres adds to the handling. Overall, I am happy with the car and would recommend to anyone looking for a family suv/cross over that is powerful, conformable and handles well.
Super was very prompt in responding to our initial online inquiry. He was able to schedule us in at a time of our convenience. He was professional, personable and pleasant to work with. He was able to answer all our questions and followed up on a maintenance issue we had with the vehicle. We would strongly recommend Schuler to anyone looking for a vehicle at Rochester Mazda. One of the best car buying experiences we've ever had thanks to Schyler.
by Aaddaam from Spokane
December 5, 2018
I think my Mazda 3 is one of the greatest cars I’ve own & I think I will stick with mazda for the rest of my life
I had been searching for a new or used car this past month and my son told me to try out a Mazda 6. Darrian told me all about the car and options. I also tried out a 1 year old Impala they had just gotten.
I really liked this car more and Darrian was just as knowledgeable with other brands as well. The whole buying process went smoothly and their service was great!
Beautiful looks, some cheaply made parts.
by Brownd3max from Sierra Vista, AZ
January 1, 2019
The G.T. model is the one to get due to content. Lots of plastic, though. Had to find & fix various interior rattles (used felt pieces). Very sporty handling- nice highway flyer. Great MPG for size.
I contacted the dealership about a used vehicle listed on the site, got in contact with James and it was all smooth sailing from there on. I had been searching for a while for something that suits me and the Regal was perfect. I really appreciated how polite and knowledgeable he was, and how seamless he made the process. Everyone I dealt with was great but James really stood out, I'm glad I was able to work with him and I hope he sells me the next car I buy!
by MaysounT from Vienna, Virginia
December 20, 2018
We’ve had this car for a year and a half now, and it’s been very reliable, Mazda service is great, and we absolutely love it
James is knowledgeable, professional and patient. I've been contemplating buying a new vehicle for a couple of years. James has entered replies every time i inquired about the Mazda CX-5. We worked with Darian as well as James. Everything is up front and transparent. They, James and Darian, made buying a vehicle less stressful. Definitely 5 star service!!!!
Just purchased one month ago
by Amber from Portland, Oregon
December 17, 2018
This is a very comfortable car that drives smoothly. The complaints I have are about the positioning of the dashboard features. It is surprisingly easy to hit the hazards accidentally. The lights don’t turn off automatically when you shut the car off so if you have been driving a car with that feature it takes some retraining. Perhaps the most worrisome discovery is that occasionally the stereo stays on after shutting of the car and if you don’t notice drains your battery. It is a nice car but some design issues.
Schyler, Brody and everyone else who helped us: 5 stars all around! A wonderful experience!
Best car I have owned!
by Reds33 from Minneapolis, MN
December 4, 2018
The car has met all of my needs. I am looking to start a family and it's a perfect fit for my needs. The trunk space is awesome! The car drives so smoothly and I love the standard settings including bluetooth and the reverse camera is amazing!
This was my first experience with Rochester Mazda and it was excellent. Tyler was such a good sales consultant with helping me purchase my Yukon XL- showing me everything I needed to know. Brody made the buying experience pleasurable and was very helpful with the finance part and making my purchase happen! It was a laid back no pressure environment and I would recommend both of these guys to anyone I know!
Just purchased, love it more every minute
by Lori S from Austin, TX
December 2, 2018
I keep finding more to love every time I drive it. Smooth ride, acceleration, roomy, nice sound system and all of the technology of new cars today.
Pat provided excellent service and helped me find exactly what I needed. I’d definitely buy here again.
by Josue from Sacramento, CA
October 31, 2018
I purchased this vehicle specifically to commute to/from work. Although I bought it used with over 92k miles, it has been very reliable. havent had to do anything but routine maintenance. Highly recommend.
I want to thank Ron for all his help. He answered my questions before I asked them. Closing paperwork went quickly and smoothly. I have Zoroastrian complaints. He's now my go to guy whenever I'll need another car. Well done Ron. Thanks much.
Most reliable car I’ve ever owned.
by Alice’s Zoom Zoom from LaCrosse WI
November 25, 2018
Great luxury sedan with 5 speed manual, leather interior, sun roof, 6CD Boise system. Back seats fold down for transporting longer items at this time of year; or anytime of year.
I have never purchased a vehicle on my own, but I felt completely at ease as soon as I walked in the dealership. I talked to Zach, and he got an idea of what I was looking for (and I had a lot of "musts" on my list). He pulled up with a car that fit all of my needs and some I hadn't thought of. Zach was a pleasure to work with, and everyone i spoke with was so helpful and pleasant. Zach even introduced me to the guys in the service department. I am very happy with my new car and very glad I decided to visit Zach. The whole experience, from start to close, was pleasant and painless. Very happy!
Most comfortable ride we have owned
by Feel ol Boy from Venice, Floweeduh
January 10, 2019
This is one nice car. Rides sooooo well plus decent mileage. Love all of the GT features including the Mazda Radar range which automatically slows down while on cruise if someone inform pulls out without looking. Car is in great shape. No accidents. Awesome paint job. Been garage kept since day 1.Florida car
I found my specific Ford Edge online and emailed the dealership to set up a viewing. Everything went so smoothly. It had been many years since I purchased a new car. David Bailey was right there to show me this Edge and answer all my questions which made it easy to buy it with confidence and feel good about the sale.
‘14 and ‘17...just keeps getting better!
by John De from San Antonio, Tx
January 6, 2019
I have the sport which is the bottom of the line but it is more car and style for the money compared to other choices in their same league. I absolutely love it!!! Sole Red ...complements all the time! Great on gas!
Excellent customer service and great experience! The staff is very friendly and knowledgeable. We love our 2019 Equinox. Thank you Nate. Thank you Clements Chevrolet!
by cx7drvR from Tewksbury,ma
November 15, 2018
nice bose system, got the car less than a year & put 4k miles on it started to have engine problem cost a lot to fix, have warranty for it but the dealer is taking more than 2 months (Alpha Motors in Ma) and still having me wait while driving my car around with check engine camshaft problem. not good on gas mileage. Now i get a notice saying there is a recall for it.
Great and friendly place to purchase a vehicle from. I worked with Cory on my new Highlander purchase and he was very knowledgeable and easy to work with. Cory followed up on all my emails quickly even when I knew he wasn't in the office. Very easy place to do business. I have purchased three new vehicles from them and will continue to use them in the future.
by Samantha from Newington, CT
January 7, 2019
This is my first owned car. Before I used to drive a 2003 Saturn Ion and then a 2012 Kia Soul. The Mazda3 was such a nice drive and has all the features I could have ever asked for! I love the car.
Great staff and overall experience. All the employees were friendly, straight forward, and were interested in making the best deal that everyone would be happy with.
by Joe from Cortlandt Manor NY ,
January 12, 2019
I bought my Mazda 3 new in 2006, cross shopping Dodge Caliber, Ford Focus and Honda Civic. It was the best of all that I test drove and best bang for the buck! 5 door hatch made it practical. Nicest interior features and materials. And most powerful engine (2.3) with standar 4 wheel disc brakes. The front grill was ugly, but sitting inside I couldn't see that. I ended up trading it in when I needed AWD and it held great value afte 3 years.
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