Seriously, the best car buying experience we have ever had and we have purchased at Mazda in the past. James went above and beyond to get us the car we loved and we cannot thank him enough! He is a very knowledgeable and professional salesman that made the experience enjoyable and efficient. Thank you James!! :)
Schyler was great to work with. I set up an appointment to test drive a used Tahoe. We got there and they had it all ready for us to test drive. They where all upfront with what was wrong with it and it was nothing major. It has a small power steering leak and it looks like someone keyed it. So there is a scratch all the way down the passenger side. I wasnt worried about that. We talking with the mechanic that inspected it. He answered all of our question. The only thing I would have to say that I didn't like is Schyler asked many time if we wanted to buy it without letting us talk things over with each other. Other then that they all were great. They didn't try and get us to buy a new car or anything like that. We did get the Tahoe and loving it. He did make sure it was what we where looking for before we started any paperwork. If I ever am looking for a new vehicle again they will be the first place I check with. Thank you Rochester Mazda.
Super was very prompt in responding to our initial online inquiry. He was able to schedule us in at a time of our convenience. He was professional, personable and pleasant to work with. He was able to answer all our questions and followed up on a maintenance issue we had with the vehicle. We would strongly recommend Schuler to anyone looking for a vehicle at Rochester Mazda. One of the best car buying experiences we've ever had thanks to Schyler.
I had been searching for a new or used car this past month and my son told me to try out a Mazda 6. Darrian told me all about the car and options. I also tried out a 1 year old Impala they had just gotten.
I really liked this car more and Darrian was just as knowledgeable with other brands as well. The whole buying process went smoothly and their service was great!
Great and friendly place to purchase a vehicle from. I worked with Cory on my new Highlander purchase and he was very knowledgeable and easy to work with. Cory followed up on all my emails quickly even when I knew he wasn't in the office. Very easy place to do business. I have purchased three new vehicles from them and will continue to use them in the future.
I contacted the dealership about a used vehicle listed on the site, got in contact with James and it was all smooth sailing from there on. I had been searching for a while for something that suits me and the Regal was perfect. I really appreciated how polite and knowledgeable he was, and how seamless he made the process. Everyone I dealt with was great but James really stood out, I'm glad I was able to work with him and I hope he sells me the next car I buy!
James is knowledgeable, professional and patient. I've been contemplating buying a new vehicle for a couple of years. James has entered replies every time i inquired about the Mazda CX-5. We worked with Darian as well as James. Everything is up front and transparent. They, James and Darian, made buying a vehicle less stressful. Definitely 5 star service!!!!
Tell u what I got a smokin hot deal from this place and I'm very happy the guy pointed out everything there was to need to know about the vehicle was polite honest and I got an extremely good price. I would buy from them again. I dunno maybe it was just me but these guys hooked it up.. Thanks Dale
This was my first experience with Rochester Mazda and it was excellent. Tyler was such a good sales consultant with helping me purchase my Yukon XL- showing me everything I needed to know. Brody made the buying experience pleasurable and was very helpful with the finance part and making my purchase happen! It was a laid back no pressure environment and I would recommend both of these guys to anyone I know!
I have never purchased a vehicle on my own, but I felt completely at ease as soon as I walked in the dealership. I talked to Zach, and he got an idea of what I was looking for (and I had a lot of "musts" on my list). He pulled up with a car that fit all of my needs and some I hadn't thought of. Zach was a pleasure to work with, and everyone i spoke with was so helpful and pleasant. Zach even introduced me to the guys in the service department. I am very happy with my new car and very glad I decided to visit Zach. The whole experience, from start to close, was pleasant and painless. Very happy!
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