Thank you Derek and auto expo for my 2018 Mercedes Benz GLS 450 they met my expectations and followed through with what???s promised. Thank you auto expo and go see Derek he???s the go to guy
Most beuatiful car I ever owned
by mgb64701 from Grain Valley, Mo
July 9, 2018
This car is extremely comfortable, and is also a head turner. It is wonderful on long trips with its air suspension and driver assistance technology. Decent gas mileage on the highway, but it requires premium.
It is expensive though. It has a beautiful black paint job that I feel compelled to wash nearly every day. Very little ground clearance, (my previous vehicle was a SUV). It is a highway vehicle only.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great Experience working with Manny Rodriguez on a GLA 250
by GeosDC from DealerRater.com
December 3, 2018
When I got tired of the antics of the DC Metro area dealers, I decided to check out of area dealerships. In researching, I came across Helms Brothers in Bayside, New York. Through a referral, I reached out to an outstanding salesperson, Manny Rodriguez. He knows about every vehicle he sells, very professional, attentive and leaves no questions unanswered. It was a pleasure to have worked with Manny in regards to my GLA 250 lease. He is a valuable asset to Helms Brothers. He went way above and beyond to find me the perfect vehicle on my timeline and price range. Hard to believe that a dealer has awesome deals in NYC, but it's true and worth every mile to drive a little to save a lot!!! I will definitely consider Helms Brothers for future automotive needs. Thanks again! George, Washington, DC
FOURTH Mercedes-Benz I’ve Owned!
by NicholasM from Tolland, CT
April 16, 2018
This car has far exceeded my expectations. The newly redesigned E-300 truly defines luxury! It’s as if they copied the interior from the S-Class, and pasted it into the new E-Class! I got the luxury model, so I have the emblem standing up on the hood, which I feel TRULY defines a Mercedes!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Not Only was Harald knowledgeable which is key when it???s your first time leasing. But he makes sure the does right by you and doesn???t lead you on. His team including Patrick, and their direct supervisor Scott are good guys. Expect nothing but exceptional service when dealing with them. Will definitely be coming back.
2017 E 300 Disappointment
by englebear from Englewood
October 13, 2018
Horribly functionality and unreliable electronics. I just don't trust this car.
I am forced to put my starter in a specific dock for charging in the dashboard; just give me a key please if I have to put it somewhere. No recognition of a baby carriage coming right at my car as I was in slow traffic, but when I pull into my garage the beeping system goes nuts; and the worse navigation system.
The problem with the car started with black "brake-dust" covering the front wheels, which the dealer said was normal; I never had a Mercedes with that problem.
I previously had 2 E-350's and they were reliable, with a more powerful engine and a pleasure to drive. The new version lacks the power, with technology that doesn't work like it should.
I'll take my 2016 GLE 350 SUV and WAZE any day.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
The coolest tech I’ve ever received from a car an
by Ericd789 from NY
July 10, 2018
This car has a ton of technology it’s amazing. From the LED headlights and taillights to the handles lighting up at night. Not only are their lights on the outside it’s also all over the inside, on the door sill, the colored interior lighting it’s an overall amazing experience. Also noting the exterior the all glass roof that looks black gives a good looking contrast from a white or silver car. The front seats hug you in place and the rear is extremely spacious. Not to forget the dual digital displays are beautiful. At a price point of 57-68k it has the best overall features. I’m a BMW fan at heart but bmw, Audi, Cadillac, and Lexus all cannot compete with a car as well put together as this is. The only problem with the 2017 E300 is the 4 cyclinder engine is poor in sound but when your riding in comfort and style who cares’
very happy with my new ghibli. Peter was very nice and got me a great deal! They beat the other competitor's price...plus they matched my rate from m y credit union...So far, I am very happy with the service from Bergen County
Being in the hospitality business myself, I am driven by a level of service that creates both a memory and experience. Mercedes Benz of Huntington did not disappoint. Anthony Mastroianna was the sales associate that assisted me from start to finish. His approach was warm and welcoming and at no time during the process did I feel pressured.
by Rock from Charlotte NC
December 20, 2018
This car has all the technology that is available and leaves me worry free.
It constantly informs me of what is going on, is extremely comfortable and gets awesome mileage for a family sizes sedan.
Excellent interpersonal skills, courteous, friendly staff that truly makes you feel like family and professionalism unmatched by any dealership. The first and only dealership that made the whole process a pleasant all around experience.
Love my car
July 13, 2018
I’ve had 3 of these cars. I trade up for a newer one every few years. It’s a reliable fun elegant car. I most likely will get another one soon.
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