My son and I were looking for a reliable, newer car and were very satisfied with the assistance given by the salesperson I contacted over the phone about one of the cars listed for sale by Champion Auto. The process took 2 days to complete as I asked the salesperson to drive the car and inspect the car again as I asked for specific conditions about the interior/exterior of the car. They were very accommodating with all my requests. I bought the car over the phone and we picked it up 2 days later. The car was as explained and the paperwork was done quickly! Very happy with the transaction and will buy again if the opportunity arises. Thanks Jeff
Dekalb Sycamore Chevrolet Buick GMC. My wife and I have purchased multiple vehicles from the dealership and always use them for service on our vehicles. Our experiences have been great from sale to service, and dealing with the staff, management and the owner is a pleasure. They are the absolute best, hands down!!!
I have purchased many cars in the past, this was the first time at Champion Motor Cars. The experience here was great compared to other places. I really felt like Bill, the owner, was interested in providing an enjoyable experience, without the normal pushy feel of other dealers. I was not able to make it to look at the car until near closing time due to my job, Bill had no problems with staying late answering any questions I had and completing the sale. Not only did Bill work hard during the sale, but continued the next day, after signing all the papers, I recieved a call from Bill the next morning asking me if I could come by again to sign new papers, reason being he kept working and was able to lower my interest rate. Needless to say I would highly recommend this dealer to anyone who would like to enjoy a great experience when buying your next vehicle.
I live in Illinois and was searching for a jeep wrangler. I looked all over and found a jeep at the Used Car Factory. Contacted the dealership and talked to Joe and set up a time to look at it. Everything was there as Joe said and ready for me. Joe was very helpful and let me take my time and didn't give any pressure at all. I ended up leaving that day, contacted the dealership again and talked to Jay, Joe's brother. I set up a time to come and take the car to an outside mechanic for a 3rd party review. Jay was totally agreeable and was easy to work with as well. I feel I was treated very fairly and Joe, Jay and Dean (Dean is another member of the team) all were very open an honest. Buying a used car means there will be some issues with the car, after all it is used, but I feel very confident in recommending the Used Car Factory. Joe, Jay and Dean all work as a team and are all straight shooters. Bottom line is they seem to work by the golden rule, Do unto others as you would have them do to you. They will treat you fairly.
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