Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.
I recently purchased a vehicle from Jeff's. The experience was the best one I have ever had at a dealership. They were not pushy and I felt very comfortable. I will definately be buying all my vehicles to Jeff's and would highly recommend. Neko and Howard were wonderful! I could not have been mire pleased with the service I received!
Al did a good job and was not pushy. I would deal with him again. He was honest and when we pointed out a few items about the car that needed fixed he was not quick to hide them like other dealers we were out.
Amazing experience with Matthew Mills! Professional and polite salesperson
Attentive to customer's needs
Salesperson went above & beyond — locating a specific vehicle, delivering vehicle to customer, staying after hours, etc.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Hands down the best vehicle buying experience ever. Got right down to the finances after I liked the vehicle and made buying a breeze. Was greeted with exactly what I wanted for my trade and the right rate. Truly an A+ experience. Drove 2 1/2 hours to get there and would do it again in a heartbeat. I dealt with Howard and Ben, knew exactly what they were talking about and made it a great experience. I will highly recommend them and their dealership and keep them in mind for the future. Top tier sales, dealership, and unbelievable vehicles. I purchased a 2017 Toyota 4Runner.
Hands down the best car buying experience I've ever had! Sean was Very friendly, professional, and organized from start to finish. There were NO hassles, headaches, or drama with this deal. Thanks again to everyone at Kia of Alliance.
My family and I had an amazing experience at this location. Our sales representative, Terry, was not only accommodating but also understanding of our financial situation. Terry went above and beyond when financing our vehicle. He tried multiple financial institutions, and he advocated for our case. Finally, after his hard work and dedication to our financing, Terry supported us in driving home a 2015 Kia Optima with only 51,000 miles and a clean title history. Additionally, we had a trade-in that was not running, and Terry stayed late on a Saturday to tow the vehicle, designate a loner vehicle, and secure an appointment for early the following week. This dealership is family focused, and truly dedicated to customer service. Thank you to World Auto Net and especially Terry for such a positive experience!
The Neal Family
I have purchased 2 vehicles from Kempthorn in Canton Ohio and I have always purchased the service package with my new vehicles. Unfortunately, I cannot seem to make a scheduled appointment to have the regular service performed. 2 weeks out for a regular service is absolutely absurd! And that is not a morning appointment I requested. I am only told that there is "Nothing available". My previous vehicles with a different brand and dealer have always been able to get me in with out an appointment with their "Quick Lane". Its a shame (or sham) I cannot get my recommended service done at a dealer that has a quick lane but all appointments are blocked out! Looks like I will have to make a change again away from VW. The only reason for the 3 stars would be for the sales. My salesman took the time with each of my purchases and when I picked up my cars, we went through a very in depth review of the vehicle. Too bad I cannot get it serviced
I gave them 5 stars because I feel it was the best experience that I've had at a dealership in all my years!! They have really nice high end vehicles at a affordable price. They also do their best to work with you through any obstacles they may arise. I have and will continue to recommend them.
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