I would like to thank Mercedes benz for their service thank you Kimberly for Meeting that expectación.i would especially like to thank Rudy Flores for the great work on my car its running awesome ,thank you for the loaner car.
I had a terrific experience. Being in the Army and stationed on JBER for 3 years, I had my Mercedes C280 shipped to anchorage. I had a lot of undercarriage work done through USAA. All repairs were covered by insurance. I also had A and B service done there. I did cough up to install remote start for $1k because of fiber optic - analog module which was expensive but absolutely no regrets when having to warm up my car. Brian is the manager in the service department and customer service is absolutely the best I've had compared to other places like Denver. Now stationed here in the dirty south - Georgia - Anchorage dealership's customer service seems like a paradise. Also, Anchorage specialists are by far more competent and better trained on the cars, as well as more military friendly. Props to Brian for making my car practically new again.
I sold my car to Payless Cars. Best experience I’ve ever had with a dealership. They gave me a fair price for my car without the back and forth drama of manager and sales person trying to get the price as low as possible So I’m very pleased. Plus they were super nice. Thank you again Naseer for your courtesy.
Salot was easy to work with, knowledgeable, and I would happily work with him again. This isn't a place to go to bargain and dicker on the price, but you also won't overpay and they will treat you fairly.
This Mercedes Benz dealership has the feel of a small, family-owned dealership which makes for a more positive/low key environment, even though it is now the only Mercedes Benz dealer left in Alaska. I have had the pleasure of purchasing two different new Mercedes vehicles from Matt Breiler over the past year (an ML350 and a GLK350). Matt serves as Mercedes Benz of Anchorage's Fleet Sales Rep. and is Mercedes Master Certified so he is as well-versed in the Mercedes product line as you can get. Matt has an easygoing personality which makes him a pleasure to deal with both personally and professionally. The old adage of coming into the car dealer ready to execute a full combat engagement in order to get yourself out of there with a reasonably priced deal does not apply to this dealership. Have an idea of what your desires are and what you are willing to pay beforehand, tell Matt what you have researched is fair for both parties and you will drive out a very happy customer. If you are a USAA member, don't forget to mention that to Matt prior to finishing up the paperwork as there is often a special MBUSA/USAA rebate he can get for you. I am already thinking of the next Mercedes I will be purchasing from Matt Breiler.
Overall I was very happy with our experience with Anchorage Payless Carsales. Matt did an excellent job of answering my questions promptly and making the experience a positive one. I replaced a totalled car (by no fault of mine), and he made the process seamless and very quick and easy for us. His office assistant, Hailey is a complete doll, who made our wait in the office comfortable and memorable. We are happy with our car purchase and overall experience!!
I highly recommend talking to Solat Ali. You cant go wrong. Best/Fastest most honest buying experience I have ever had in my life. The will NOT waste your time. They will NOT push you into something you don't want. I could not ask for anything better. Thank you very much. I will be recommending Payless to anyone I know looking for a vehicle.
Was the best car purchase that I have ever experienced, the staff was extremely knowledgeable, helpful, and professional. They made the process go by very smoothly. I will definitely be telling people about this experience. Special shout out to Matt your awesom, thanks for everything!
Every used car dealership in town left a bad taste in my mouth. This one has a clean facility and actually smells nice. And the sales staff looked like they were dressed professionally...not like most car dealers who looked like they just rolled out of bed ugh
Best experience I’ve EVER had buying a vehicle! I will recommend anyone to check them out staff are professional and definitely kind and thoughtful! I won’t buy from anyone else ever! Thank Dependable your Awesome!!!
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