Noah came through with our selling deal. He coordinated some service work promised in my deal of my used vehicle purchase. Service dept needs some better human interaction. (mostly in driving up to the doors). Today's keys are a pain. Dealerships should supply 2 sets of keys. Putting a car up for sale should be looked at closer by the techs. My idling issue had to be dealt with after purchase. A bit inconvenient, but Noah gave us a loaner.
I doubted that we would be converted from dedicated Cadillac owners to Mercedes, but Michael completely sold us on the luxury of Mercedes. We are not easy customers, but Michael knew just how to manage us. Thank you Michael. We'll be back for more, and we will be telling our friends to contact you. Great job!
This is my first Mercedes but definitely not my last!! Went 2 hours to Athens to get the right car for me and Jonathan and Kareem were amazing and made the car purchase so less stressful than what it has been in the past for me. Kareem and Jonathan were extremely helpful from the time I arrived to the time that I left. Would highly recommend this dealership and Jonathan and Kareem. Will make the return trip when I purchase my next one.
We worked with Jose' Guevara, and he was wonderful, very professional and mature for his age. A young man that was very positive and polite to work with. We would highly recommend this dealership and Jose' for sure.
I purchased a BMW 535i from Kareem and he was absolutely amazing! He answered all of my questions with quick responses and even on his day off! I did my entire deal via email, text, and over the phone and it was as smooth as butter and when my car arrived it was the most gorgeous thing ever! I highly recommend this dealership and Kareem!
Shaun and Gary followed through and got everything corrected. They are amazing and so helpful. The Bentley was checked by Bentley in Atlanta and they said it is running fine. My Gwagen is running great and they are servicing it now. They are also fixing my 1984 g Wagen cabriolet and it???s running great. The service and professional staff is amazing. Gary is the BEST.
I've bought many vehicles in my life and I must tell you the way I was treated at Mercedes-Benz of Athens was the best by far! Alex my sales rep was extremely knowledge and helpful (even after the sale). James the used car sales manager worked the deal and got me where I needed to be without any back and forth. Finally, David, finance manager, was professional, knowledge and even funny at times. Just a great buying experience "all away around??? I wouldn't hesitate to send my friends or family to this dealership. Can't wait to see their new facility. Great job!
Jose was very patient with us. I was not sure I which car I wanted so, we took several weeks and several test drives to chose. Both Jose and Alex got me that car I wanted and it took very little time. I think we will always purchase our vehicles from Athens Mercedes Benz. We got a reasonable price for our trade in as well.
I've purchased several cars from Mercedes Benz of Athens over the past 4 years and am always treated with the utmost professional and personable care - this is from the moment I first stepped onto the lot. They are creative and eager to provide you with the best car and price available, and once you make your purchase you are certainly not forgotten about at this dealership.... Sam in service is like having your own personal consultant that addresses even your smallest question with knowledge, patience and a happy pleasing attitude - he makes the maintenance process painless, and my car is always delivered to me with more gas then i left in it and spotless. And Shaun ... you are the best! Thank you for always taking the time to make me feel so important!! Congratulations on the new dealership....cant wait for the grand opening party!
Steve Manley was my Service Advisor to do some repairs to my F250. Steve streamlined the process and handled every aspect of my visit and repair like it was his own truck. He answered every question with detail, and he kept me informed on what was going on with my truck. Thank you Steve, I very much appreciate your hard work!!
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