Tony, the salesman was very relaxed and laid back. Felt no pressure to have to purchase vehicle at that time. He spent a lot of time with us going over vehicle to make sure we were comfortable with it. First time ever, in my vehicle buying experience did the OWNER come to thank us for purchasing one of his vehicles!!! Very pleased with whole experience!! Drove home to Indiana with the vehicle and was well worth the drive!!!
I was interested in a white avalon with black interior that was fully loaded. I saw that they had one in stock and called the day before to see if they still had it. They did, but when I came in the next day they told me it was sold the same day I called. I wasn???t happy because i drove almost an hour to come and pick it up. I spoke with a salesman named Keith and he apologized and promised to contact me if he gets a similar vehicle in. 3 days later he texted me letting me know they had a black on black Avalon in stock, also fully loaded. I drove out to see it, and it actually looked better in black. Keith and the sales manager (I believe his name was Dan) went through the details with me, and were able to work with me to get me the payment that I wanted. I appreciate their knowledge and assistance. I get compliments on the car everywhere I go. Thank you guys again!
My experience at Napleton was great. Aj Wood gets 5 stars from me. Aj was understanding with everything, very friendly, and wasn???t pressuring me into getting anything. I told him where i wanted to be with my payments and they made it happen. I would Definitely recommend this dealership. All the staff were very friendly.
I wanted to purchase locally so sent a request to three dealers via the Internet and Amanda got back to me right away and introduced me to AJ. He made the experience like you were speaking with an old friend vs. a salesman. He is knowledgeable, timely, and thoroughly answered all my questions. World Class Experience!!!!
Mike Latham was great to work with! I had some not-so-pleasant experiences at other dealerships, and when I went to Napleton, there was a noticeable difference. They worked with me to make a deal and complete the process in a timely fashion. There was no pressure to buy, and I felt that they were very open and honest. I love my new car, and this was a great dealership to work with!
Very Easy Access, no headaches, was in for a 40K service which was performed with no issues & done timely. Also I found that if in need of parts after calling around Planet Toyota had a better price on what I was looking for & had advised on other related parts on sale. Would recommend!
Coming after work late to view a truck and they stayed open, had it ready for show, let me take my time to test drive and run my own tests overall they were patient and courteous, and answered all my questions. I didn’t think I could afford it but they made it work! I am BEYOND happy and feel confident about my purchase! They were great!
We are repeat customers. We bought a Chrysler Town and Country almost 2 years ago and had such a great experience with them that we went back for a Dodge Ram for my husband and I year ago in July. They make you feel very welcome and they don't bs you into a vehicle you didn't come for. Will definitely be back for our next vehicle in a few years!
My experience with salesman Nick was pleasant and he knew his product very well. He was very professional and he sold me a nice used car with low miles and a great price. The finance department was great and I was in and out of there in no time. Thank You for a pleasant and no pressure transaction. Very Happy!
Stopped by to check out a van that we seen online. Our salesman Amaury was great he helped us through the process and we ended up purchasing the van. We will definitely come back whenever we need another vehicle.
My husband and I purchased a vehicle from here. Felt like we were buying from close friends or family. They welcomed us and helped us from start to finish. Alex was such an amazing help no matter how many cars we wanted to test drive he stayed patient and open. We will definitely shop again!
I had a great experience buying my Volvo. Monica helped me when I got there and Jason finished it up. Easy place to find and super easy to drive to I80. Happy with the car and glad I found it at Luxuryautomaxx!
Wonderful sales team!!! Friendly, professional, and ready to get you in the car of your choice. Vehicles are in super excellent condition and priced to sell. I highly recommend Luxury Auto Maxx for your next purchase!!
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