Super great experience. Luby went above and beyond everything I had expected!! They treated me like family!!! If you are looking for a new car and don’t know where to go, go to Sheppard they are truly the best in town.
Great Looking Very Stylish SUV***
by ET from Jacksonville, Florida
December 30, 2018
This car is exactly what I was looking for and came with all the bells, whistles, and warranty (CPO). I love this SUV design from Mercedes. 2015 was the last model design for the GLK 350 and it looks different from the others classes. It drives like a car and great handling and design. I love the bluetooth and playing my cell phone music apps and my interior color and design. The air conditioning vents also have a cool design. Love this car and it's going to last me a long time.
we bought a car there and had to return it when we found out how much the insurance was, so I called and said that we were going to bring it back, so we meet and we sign a (1) piece of paper done deal..GASTON is an amazing salesman 0 pressure, happy, smileing person, we have bought 2 prioir cars. Not to say others there are;nt the same way. I HIGHLY RECOMEND THIS DEALERSHIP AND SALESMAN!!!!!!!!!!!!! WE WILL DEFINATELY BE BACK.............. thank u GASTON and thank you KENDALL CHEVY
by Rock from Charlotte NC
December 20, 2018
This car has all the technology that is available and leaves me worry free.
It constantly informs me of what is going on, is extremely comfortable and gets awesome mileage for a family sizes sedan.
We had a great experience. All of the staff that we encountered (sales, finance, services & parts) were professional, friendly, and service oriented. They were happy to answer all my questions about buying, driving, and maintaining an electric car. I was so relaxed, I suppose I forgot to do the normal due diligence for buying a used car. But in retrospect, I don???t mind at all. We got a wonderful certified preowned vehicle with a great warranty.
Love My Metris with Explorer Conversion
by kwwizard from SCRANTON PA
October 22, 2018
Love My Metris with Explorer Conversion pkg Best value on the road if you have a Family. Its the best keep secret on the road today. Lot more room then any SUV or minivan. And the 4 cyl turbo gas engine is great on gas I get the same milage as my old suv. and my metris tows 5000 lbs. The Explorer conversion pkg is worth the extra money.
We had a bit of a rocky start with service at Lithia. We showed up to view and drive a Jeep and talked to 3 sales people before we connected with Dakota. Dakota has a very calm and patient demeanor and matched our personalities perfectly. He quickly helped us identify where the Jeep was and ultimately helped set up a time to test drive. Dakota always promptly responded to our texts/calls and made himself available when we needed him. He was knowledgeable about the vehicles and was extremely professional and patient through the purchase process. I wish I had an option to rate Dakota specifically through this portal, but I would highly recommend you request Dakota if/when you're interested in any vehicles at this dealership. I will be calling Dakota for my next vehicle purchase as well.
Great luxury car
by Vane from Bronx, ny
December 19, 2018
This car met all my expectations I contemplating getting a BMW, however the Mercedes offers more . This car is comfortable . realiable and good on gas.
Ron was our salesperson. He was amazing and went above and beyond to make sure we were happy with our purchase. He kept in contact without being annoying. I highly recommend to seek him out when you're shopping.
by wonder woman from los angeles ca
December 7, 2018
well. this is my first classy MB. sport. and it's worth the money.
love the ride. smooth. and love the car sit heater..wow!!
best and better with my ford and honda.
Court, Lacey, Trevor (Smith ?) and Kim were very helpful and nice. A special thank you goes out to Court as we asked him a zillion questions and he went above and beyond the normal call of duty to help (put up) with us (and among other things) crunch numbers for different scenarios and "what - ifs". Car buying isn't on my "fun" list but they made it so much less stressful. Thank you all for all your help and for making good.
If single I would marry this thing --lol
by Timbalero from Augusta
December 14, 2018
Overall this one is the best ride I've ever purchased. It's got everything I need in a vehicle. And for the super slab I couldn't ask for anything better, Super slick & sweet.
Went in to take care of one recall, found out that there were two and got both of them taken care of at once. Great job saving me an extra trip.
SUV DOES IT ALL Reliable and Gorgeous Too
by TwoPhoenicians from Scottsdale, AZ
January 2, 2019
Purchased the Mercedes ML350 to tow a boat. It was fully loaded with every bell & whistle possible, incl 20" wheels. It came in so handy and made everyday life easier, like shopping, travel, etc. And the design is sensational. Interior-wise, I have no improvements to suggest, except to includes that bucket-seat extension under the legs that MB offers now. Exterior, I had floorboards & tow hitch, it was perfect. Towed a 20' boat like I had nothing attached. Powerful, excelerates easily, sound system best I ever heard. Excellent vehicle.
Although I had a rough start with miscommunication, in the end the Dealership Sales Manager made good on offers and saw the deal through. The final deal was fast and professional. They stayed late, and really tried to make up for bad previous experience. After that, the dealership went above and beyond to create customer satisfaction. I was very busy after I bought the car and was not able to take advantage of the service offers or respond to my update. The dealership is really too far away to use for regular service but believe they would have attention to detail. The car was delivered in spotless condition.
classy wonderful comfortable
by Mercedes lover from Saint Petersburg, Florida
December 6, 2018
This SUV is the most comfortable car I have ever driven. Stylish and reliable. It is an SUV with luxury car comfort. The car is a head turner. Easy to drive with all the latest safety features.
Whether driving around town, across the country to CA or in Chicago snow filled alleys in the winter this car always came through in the last 12 years I've owned it. The air-matic suspension rides better than a BMW X4, Lexus ES350 or Lincoln MXZ that I recently test drove.
The top features I enjoy the most are the seats (dynamic, heated and ventilated), heated steering wheel, key-less go and the Bose sound system with integrated Bluetooth for my S7 phone.
Mercedes Benz of Eugene is a top class dealership. Although I bought a used car I was treated with great respect and consideration. They made sure I was happy with my purchase by answering my questions about the car. They made the effort to solidify my relationship with the dealership. I feel I have a partner as long as I own the car and I hope my next car comes from this dealership. I give them my highest recommendation.
we are in the midst of purchasing our third mercedes from this dealership. i am not an automobile enthusiast, but i do want the very best and safest car for my family, and i want an enjoyable experience. from the initial visit to the dealership to the purchase process to the follow-up service, i have never had a better experience. our salesman at the dealership is john broadbent and i would recommend him without reservation.
Very pleased with vehicle. Reliable and elegant everywhere we went in it got complimented! The process was easy and relaxing. No hassle and stress free. Very Happy with the vehicle! I would recommend family & friends una heartbeat. THANKYOU
We walked in just wanting to go over the process so that we knew if we could work towards getting a new car. We had a car that we were upside down in and Crespino listened to what we wanted, what we hated and what we liked and found us a brand new car that would absorb the negative equity and be the perfect fit. We got a car that day. Lexus is helpful and a breath of fresh air from other dealerships that are pushy and just want your money.
expecting to be a little bit larger
by Amir from Irvine
January 11, 2019
Everything good, I was expecting to be a little bit more comfortable and have more room
but it definitely worth for what you pay.
The exterior design is great, interior also looks nice.
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