Dave made this the best and most efficient car purchase ever. We were in and out. When we returned, the new car was cleaned and waiting for us. They gave us a great number on our trade in and the price per month was exactly what we told them if needed to be. Couldn???t be happier with our GLE
Great luxury car
by Vane from Bronx, ny
December 19, 2018
This car met all my expectations I contemplating getting a BMW, however the Mercedes offers more . This car is comfortable . realiable and good on gas.
My whole experience from beginning to end was probably one of my best auto sales experience yet. Natalya was amazing of her knowledge of the car and really going over every detail.
the remote starter doesn't work
by Phillybarbo from Fall River, Ma
January 12, 2019
Beautiful, comfortable, navigation is a trip, needing winter tires when living in cold states there is a heavy noise in the rear when first taking off and turning, and living in New England the remote started stinks
The sales associates make the difference in buying a car
by Farmboy from DealerRater.com
November 26, 2018
Jim Jordan and Bob McKinnon made buying our new car a pure joy. They were very professional and walked us through each detail in the different models we looked at so we could make a decision as to which on fit our family and needs. I would recommend the dealership to my friends
Great Car to Own
by Dylan from Omaha NE
January 10, 2019
This car is very fun to drive and feels very comfortable driving it. I wish it had parking sensors when you park that is my only complaint other then that it is a great car.
This dealership was top notch! Paul Price went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a truck the process was absolutely painless. So quick and professional. I would recommend Paul and this dealership to anyone who is looking for a new or used vehicle.
Best ride I’ve ever owned
by James of the ritz from NYC
December 9, 2018
Fabulous ride, extremely comfortable and top safety features. I bought this for my wife and she loves it. Only drawback is that you hate to park it!
This was my very first luxury car purchase. It was a very exciting process for me. I have driven my previous car to the ground and it was time to treat myself with an upgrade. When I first checked out this dealership I was helped by Issac and Lok who were wonderful. It was a bit overwhelming as a first time customer but they were great! I wasn't ready to make my decision that night so I had to really think about my options. I'm glad they followed up. I made an appointment to come back a second time and Lok set me up with Hysen. Hysen made it a definitive decision this time around. He was very personable, we talked about growing up in Chicago, our backgrounds and cars- This helped turned down my stress level. He was very thorough, showing me all the GLC 300's in their showrooms. When I wasn't happy with the models there he drove me to their service center which holds all of their inventory. I saw all of the GLC's and I found the one! He let me drive it back to the dealership where we began the negotiating process. He made it so easy and stress free! We got our price within 20 minutes. I was sold! He went through all of the buttons, all of the features and everything I would need to know about this car. He didn't just go through the basics, he showed me how to work apple car play and really helped me decide what was important for me and what I needed vs. what I didn't need. I was there for about 3.5-4 hours until 10pm and he did not show any sort of frustration that we were there so late. He was patient, informative, professional and very down to earth. He helped me make decisions which is very important because he's the expert and I felt like I was in good hands. I couldn't be happier with my experience at this Mercedes Benz dealership, esp with the staff. Superb customer service! I will definitely recommend anyone looking to buy a MB car here, and most importantly to work with Hysen.
Great value in large SUV class.
by CarlE from Carmel IN
December 25, 2018
Better mileage than my Navigator with better performance. Great technology. High quality paint job. Very comfortable seats for long trips. I like the integration with my iPhone.
My experience in purchasing my GLE 43 was extremely positive. Emil was involved with me for over three months in helping get every detail of my vehicle nailed down from the design to the pricing. I love my new car and appreciate all his help.
Most Beautiful Car in the WORLD!
by T2M from Orlando, FL
May 11, 2018
The new S550 Cab is the most beautiful car we have ever owned. The quality and realiability are awesome! The top works as smooth as the 9 speed transmission!
Tetiana was exceptional. I highly recommend her for any purchases. It was a no hassle experience. I knew what my budget was and they were very easy to accommodate.
Feel a little like Goldilocks.. just right at last
by The MA from Washington State
December 19, 2018
I looked (hard) at BMW X5, Infiniti QX60, Lexus GX460.... wasn't even thinking Mercedes! Bought the ML350.
I previously drove QX80 and was looking to down size. Have been driving big SUVs for 20 years and while I wanted something smaller didn't want to feel too short (height. )
We do a lot of highway driving on two lane roads. The size and height of previous vehicles was very important to me.
I am really happy with my choice. Very quiet, smooth, comfortable and beautiful. I don't feel cramped and now wondering why I waited so long to move on from monster SUVs.
I actually sat in my car talking to a neighbor the other day, she was in a Tahoe... she was only slightly taller than me....really happy with my choice.
About my other prospects: X5 far and away the zippiest, Lexus very solid and comfortable but a little stiff; QX 60 was well appointed but can't hold a candle to its bigger brother in comfort or quiet.
The ML 350 and its successor GLE 350 are just about perfect.
Issac was personable, trustworthy and proactive in taking care of us during our process. Quite refreshing from the other dealerships we went to. We enjoyed talking to him and his insights on which cars were best for our situation. When we found the car he took extra care to show us everything in so far as coming into the office early. Our negotiations process was pleasureable and not antagonistic. Highly recommended this dealership!!!!
Great car. SUV with MB quality
by swirts from Philadelphia
January 7, 2019
Nice size. SUV capability. Great drive and handling.Easy controls.
Great fuel economy.
Drives well in city as well as freeway.
Sound system a pleasure. Apple Play is big plus.
My wife and I were interested in various Range Rover models, and Patrick made the experience both enjoyable and non-pressure filled. We came on a Saturday afternoon, and the team stayed behind past closing hours to make sure the experience was first class - Patrick even stayed an hour after close to make sure he could answer any questions on the car we purchased before we left. Great customer service!
Best Car I've Ever Owned
by Stan6898 from Swedesboro, NJ
December 24, 2018
I have a 2014 GL 550. Top of the line in every way; comfort, looks, performance. The 550 is loaded with every option and feature that the GL class offers, if you go for the GL get the 550.
My experience with Autohaus was beyond my expectations. Speciallt my sales associate, Mr. Michael Perez, was very friendly and very helpful in many ways. Mr. Perez tring to explain every little thing every possible way so I don't have any problems later on.
Superb Quality and Performance
by Wil1liam from Beaver Crossing, Nebraska
January 8, 2019
Build quality and reliability is exceptional. Superb all around performance with the AMG Sport Package and comfort. The E Class is the quintessential Mercedes Benz.
It was a very good service appointment , very fast and very professional,. He did a great job to make an updates and explanations about the appointment
Great reliable German engeneering
by Dutchman from Westlake Village
December 19, 2018
Wonderfully comfortable car with all the modern technology. But it is under-powered. It has the same engine as C300, but heavier car. If you just want luxury but don't care about performance, this is the car for you.
When you go to business in everybody???s trying to help you make you comfortable and bless you you should be able to appreciate it and that???s what they do
by SJC in L.A., CA from Los Angeles, CA.
January 14, 2019
I thoroughly enjoy the Mercedes brand and yesterday I purchased a new 2018 SUV. It was big enough for all my needs and handles like a sedan. There is plenty of head and legroom in the front and back. I also appreciate all the safety features included in the model. Although the car is only six months old, I purchased it as "used" and saved a considerable sum. $$$ :)
Both Ricky and Tom are truly caring people as well as being excellent their jobs. I have known them both for a long time now would recommend them highly! They are truly the reason why I continue to come back to Autohaus.
Great Looking Very Stylish SUV***
by ET from Jacksonville, Florida
December 30, 2018
This car is exactly what I was looking for and came with all the bells, whistles, and warranty (CPO). I love this SUV design from Mercedes. 2015 was the last model design for the GLK 350 and it looks different from the others classes. It drives like a car and great handling and design. I love the bluetooth and playing my cell phone music apps and my interior color and design. The air conditioning vents also have a cool design. Love this car and it's going to last me a long time.
My service advisor Ernie Bonilla has been excellent. I had a coolant issue on my GLC 300 which was serviced few months back. Ernie was kind enough to look at my car and get it fixed within few hours. Thank you guys. I truly appreciate it.
Comfortable and Fuel efficient
by Evando1998 from New Jersey
August 23, 2018
This car is very comfortable and fuel efficient. The only challenge is the seat doesn’t offer a lot of flexibility in reclining for the passenger.
Sent my daughter to the dealership, she was in and out in no time. Cindi was great, I have called to check on my daughter and found out she was all out and done.
"True North" - Good Value..Great Car
by Peg'sRon from Charleston, S.C
December 29, 2018
Stylish and loaded with technology that makes driving fun. Mercedes is still a true-north of quality and reliability and value. The cars last forever, but the technology advances key the demands for "trading up" more frequently. This E450 4matic is just the right size and has many of the technology and comfort features of the S series. Good value, great car.
I just bought this car not being very convinced about the need of changing my old car but Adrian convinced me with his knowledge explaining me all the facts that I wasn???t thinking before. I strongly recommend thid dealership and Adrian. Very Happy with my decision.
Great comfort in a terrific looking automobile.
by Quilty giraffe. from Naples, Florida
January 5, 2019
Size is perfect for us. The trunk is ample and the driving and passenger seats are extremely comfortable. The technology is fantastic. The car is very peppy.
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