Just left Platinum Auto Group with my new car, and I can honestly say it was the best used car buying experience I???ve ever had. Antonio was very knowledgeable about the cars at the dealer and was a pleasure to work with. There was no pressure to buy and he very accommodating to any questions or requests I had. I would recommend Platinum Auto Group to anyone looking for high quality used cars. Will be a return customer for years to come. Thanks again!
From the time we walked in to the atmosphere and of course the associates here everything and I mean everything was awesome. Antonio is a very cool dude and not what you would expect from a car dealership. The moment we looked at the car, it was a done deal. Not once did we feel pressured because it???s a pleasure to work with people who love cars too! And.... we walked in at 11:45 and left with keys in hand at 2:15... amazing! We are already talking about switching out our other car and we will definitely be coming back to Platinum. We will be bringing back all our friends and family.
have bought and leased a few cars in my life. Platinum was the easiest and fastest process out of all the dealers I???ve been to. They even took my lease to return to the dealer. Thank you Antonio for making the experience a memorable one For myself and my family. Especially my 8 year old son who got to sit in a Maserati and even start the engine.
Gracious sales person, listened to my needs and helped me make the best choice for me. This is the 4th car I have leased from Englewood and in 4 years look forward to leasing my fifth Mr Han made the whole experience a pleasure.
Was interested in a 2010 Ford F150 that I found on card.com sent an email within a day I recieved a email back went to go see the truck on a Friday. When I got there with my husband we saw a 2011 Ford F150 got that instead of the 2010. Overall we were there for 2 hours and walked out with the keys to the truck in my hand.
Outstanding Customer Service coupled with genuine concern...
Salesman Abdul isn't just a salesman! He has exemplified sincere genuine concern far beyond my expectations. Abdul was able to satisfy my families needs through his upper management, hard work ethic, and Integrity of character. My experience With Abdul http://www.autospotllc.com
was the most unique and positive experience. Abdul and his manager went far beyond their realm of responsibility even after the sale to insure I receive 100% customer satisfaction. They strive to insure you get want you want and they are selling at a great price. You can see for yourself.
See my friend Abdul there:
60 Railroad Ave, Suite 203
Hasbrouck Heights, NJ 07604
Mark & Tamie Sullivan
Allen is awesome! I'd been shopping for a pre-owned Mercedes C300 for about a month. I called and visited several stores and most of them are the equivalent of a dumpster fire. I was told my trade-in car was worth $1000 (AW gave me $4000). Some stores have dealer fees they tried to charge me in addition to the price they had online. AW was the opposite. Allen told us the price and let us know that even though it was firm, there would be no hidden charges. Everything was upfront and honest. It's now been 2 months since I bought the car and I couldn't be happier.
I highly recommend Faraj, they are honest and sell quality used cars. I have bought several cars over the years from Faraj and trust that I am purchasing a safe and reliable car each time. The prices are great and the transaction always goes smooth. No hidden fees or nonsense. Mark and his father are a great team!
Thanks Mark for another great experience! You guys are the best!
Went to check out a used Audi Q7. Also test drove a 2018 Audi Q7. Levani was our salesperson and he was excellent very knowledge and kind and worked with us in every way. Unfortunately we did not buy but if going to Audi Manhattan ask for him.
I bought my 2010 BMW from Exclusive Auto Group Inc. In early September. I had An incredible experience from the door in and from the door out. Working in the sales/customer service industry for over 15 years i have high expectations when I walk into establishments, especially where I'm being sold to (dealerships, furniture stores, galleries,banks, etc.) The thing that made me stop at exclusive on my commute home from Newark Penn was their line of attractive vehicles. I wasn't exactly looking to buy just yet, but I knew I wanted to purchase a new car in the coming months. I walked the lot briefly and was greeted by one of the sales reps who was extremely friendly and helpful. Of course she asked all the normal sales questions what i was looking for, how much i wanted to spend, etc.... I had answers for none of the questions. I just told her a specific payment amt i was looking for and i was browsing the lot and looking for something that might catch my eye at that . She wasn't to aggressive she told me to check out that lot and when i needed help just let her know. Shortly After I placed my eye on the 550GT and fell in love. She gave me the pricing details and i knew that it was definitely going to be above my budget and what i would probably even consider not to mention my credit was not good at all at that time. I then met with Carlos the Manager. Told him my situation and how much i could afford to pay monthly he looked at me with a straight face and said do you work? lol the rest was history he got me a lower payment then what i asked. FANTASTIC CAR!!!! drives great no issues after buying it ( I waited 2.5 months to write my review). I was able to get my plates before the dealer plates expired. Carlos was very great to work with. He made sure the process went flawlessly and no pressure on they buyer at all. He gave wonderful advice he was transparent and honest. I've bought a number of cars used/new and i would say this was my best experience. O by the way I purchased the car within 2 weeks after seeing the vehicle but of course that was after i left my small deposit to hold the vehicle. Lol as carlos says "business doesn't run off hopes and dreams". after leaving my deposit i visited about 6 other dealerships in the newark/irvington area as well as somerset county and i will say they all wasted my time telling me about my credit and offering me payments $150 more then what i told them i could afford when i first walk through the door. They were pushy. they did not actively listen, and didn't offer me the payment i was looking for until i left there lot. Carlos will tell you yes or no. no time for games. I'm a satisfied customer and will recommend anyone to this dealership. Carlos if you read this keep up the great work, keep the integrity and remain transparent.
I worked with Samantha at the Garfield Ave location and the service was excellent. The staff was super friendly and very informative on what I needed to know. I would highly suggest going to see them if you are purchasing a Used car any time soon!
I will highly recommend this place ! I went to buy a used Chrysler Sebring and Chris and his staff helped me as much as they can especially with helping with the minor downsides of the vehicle. I was extremely excited and impatient for the car and Chris met the needs and had the patience and helped and give me referral to other resources I may need
This dealership is an absolute pleasure to work with. Not only will we be repeat buyers from this 21st auto group but Lawrence has a customer for life. He did headstands to find the exact car for us and we could not be happier with our purchase. We would direct any of our friends and family to him. Our purchasing experience was so effortless and the follow up service is just as great. If you're in the market for a used luxury car, this is the only place to go.
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