We bought a 2017 Chevy Volt after almost a year of communication with your salesman, Brett Banaszewski. He was very patient with us and we let several opportunities pass us by before we made our purchase. He was clear and accurate about all the characteristics of our used car and the various warranties, etc. He went out of his way to help us find a hard copy of the Owner's Manual. He also volunteered to ask your mechanics for a recommendation for a Duluth Chevy dealer to service our car, since our local Ashland dealer has no one certified to work on hybrid plug-ins. Good work helping us move into the new car future which we should all be considering with the dire freight train of climate change barreling down upon us. Keep buying and pushing those electric cars. We now have solar panels and are working for public charging stations in our area. Had a hard time not jumping right into a Chevy Bolt or Nissan Leaf, but coming from deep rural we felt it was still prudent to buy a hybrid. Thank you. You and Brett can count on our recommendation to others. Linda Jorgenson and Jack Gunderson
I was recently in the market for a mini convertible. The sales person and manager accomodated my interests and handled my inquiry responsively and professionally. While we ultimately decided against the car model, the dealer was excellent during the process. Highly recommended
I recently entered into a lease for a 2016 Mini Cooper Convertible and was disappointed to find that there was no Sirius Satellite radio installed and I was headed up to northern Wisconsin to our cabin for the summer. I had a deadline to get to my golf league so couldn't wait the extra day for the work to get done. I couldn't believe it when they offered me the loan of a clubman for my drive to Minocqua Wisconsin and my excellent salesman, Kris Petzrawises, drove MY car the 4 hours up to me when it was completed!! Everyhing about my experience was top rate -- and most of all I LOVE my caribbean aqua convertible mini cooper!! It is SO much fun to drive -- I can hardly get my husband out from behind the wheel!
Excellent dealership. Just bought my second car from them. Great experience with Erik Anderson, the salesman. Reasonable negotiations in an easy going manner. Arrived at a great deal for certified Used Mini Countryman 2015 S All 4 and got a fair trade. Discovered the tires on the car were not the ones on the sticker. Bob Cooksey, the sales manager, took care of the problem immediately. High integrity sales and service. Can't ask for anything more.
Fantastic dealership, great people, huge inventory
by Mike Butler from Iverland Park Kansas
April 29, 2015
A great bunch of people and Tim Sherry knows his stuff about Minis. Great to deal with, goes the extra mile to answer questions and make sure you get what you really want. Purchased my wife a 2015 4 door hardtop Mini S and couldn't be happier with this dealership. Huge inventory and we drove 450 miles from Kansas to purchase the car. You can't go wrong here and with Tim Sherry !
My husband and I had a great experience! We were interested in a used vehicle they had and Molly our sales lady was very professional, informative and sweet!! I loved that she pointed out some of the things that were wrong with the vehicle (small dings) first. Made me feel they were not hiding anything! Everyone was very nice and the process was very smooth! Love our vehicle!
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Leo Guzman is the best! He goes above and beyond, working tirelessly for all of his customers. I have never worked with a dealer that was more down to earth and cares so much about making the customer happy. Thank you Leo!
Worked with Anthony Borrell in sales, very helpful and straight forward, best of all no surprises and no pressure. Anthony worked with me to get best deal on purchase price as dealership hit me hard on a recalled diesel trade-in, thank you Anthony.
Outstanding experience. About as quick and easy as I have ever had buying a new car. Great new facility and friendly and fun staff. We love our new Audi Q7 and look forward to enjoying it. Thanks to everyone there.
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