I approached Tre Kinney using Cars.com and he answered my questions promptly and provided the documents that I requested. He was pretty knowledgeable about the vehicle that I tested and anything that he did not know he refused to give us an answer on so as to avoid putting his foot in his mouth or just giving us what we wanted to hear, I respect this approach and it made me trust him more. We arrived in the evening (an hour before close) and when it came time to negotiate (dealership closing time) he sat with us and was patient in the approach. We counter offered three times and ultimately struck a deal. Tre and Carousel were willing to negotiate on the spot and were receptive to the reasoning behind my offer. Ultimately I got the deal I wanted and I am sure they got the deal they wanted. Win-win. Also a shout out to Chad in financing for sitting down and answering our questions. Highly recommend Tre and hope he does well at Carousel.
THIS IS MY FOURTH MINI. NEVER HAD A PROBLEM
by MICHEL from ALEXANDRIA,VA
December 20, 2018
PERFECT FOR THE CITY, LOVE THE SELF PARKING FEATURE. OUTSTANDING FOR LONG DISTANCE RIDES. AN IDEAL CAR WITH SUPERB PERFORMANCE, ABLE TO ACCOMODATE LARGE AND BULKY
LOADS. OUTSTANDING AND HIGHLY RELIABLE SERVICE FROM PASSPORT MINI Alexandria, VA
Great customer service. Friendly greeting from sales staff. Would recommend to anyone that area that wants to make the car buying process nice and easy.
The maxi-mini (Countryman S) is very nice!
by CountryWoman from Glenmoore, PA
November 20, 2018
I am looking to replace a BMW X3 with manual transmission. Not many cars fit the small SUV niche with manual transmission. But the Countryman S does! Though, I think I'll buy the 2017 rather than the 2016, just to get a wee bit more space.
I saw several vehicles of interest in their inventory on Facebook Marketplace and drove an hour to see and test drive three different vehicles. I did not call ahead, but was instantly greeted and allowed to set my own agenda and test drive all three vehicles. The salesman, Kevin, was very accommodating and helpful with no pressure at any point. Once I identified the vehicle I preferred, I found them to be forthright and fair in negotiating the price, including my trade in. From there, their Finance Manager, Kai, was very helpful in completing the paperwork and accommodating our schedule. I had a five star experience and would gladly recommend this dealership to anyone in the market for a used vehicle.
Coolest car I've ever owned.
by Hampole from San Francisco
December 19, 2018
Amazing car. So cool and cute at the same time. It drives just like a BMW with all the options added in. Can't recommend the Cooper S any more than is possible. The turbo charge is incredible and the drive is immaculate.
Straightforward relaxed process. Fair prices. Great buying experience.
Quirky style & fun to drive
by Purefairy from Groveland
December 15, 2018
I test drove all the different models of this car & instantly knew I wanted it but I needed 4 doors because no room in the back of the 2 door, the sunroofs give the illusion of a bigger car. It's so much fun to drive, the sport option makes it very nippy. I love the style too. Comfortable seating & lots of extra options made it the perfect car for me. You can park it anywhere. Awesome!
Adam and Glenn are great to deal with. No pressure to buy. Test drove the vehicle I was looking for within 5 mins of being on the lot and had paper work done shortly after. Took less than an hour and I got a great deal on a 1 owner low mileage Ford Fusion. Sending anyone I know to Kroll Auto. Never had an easier more up front buying experience.
This is a super fun little gas saver!
by F.Nof from Mauston, WI
October 29, 2018
The clown car, as friends lovingly refer to our mini as, is bigger than you'd expect! We've often had 4 adults in it comfortably. It's a great date night cruiser or gas saver for the commuter!
The salesman was great and worked with us. The problem came up when we were told that a specific problem was fixed and it had not been. They promised someone would call me to talk about it but they did not. They could have been more forthcoming.
Nicest car i’be ever owned with low mileage
by Minicooperhype from Brooklyn ohio
November 6, 2018
So far the car has been running great. It’s small realiable and fast. When the car is on, I can’t even tell. And it’s a gas saver, perfect car!
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