The sales members treated me politely and we're NOT pushy at all. Pricing was transparent and they worked hard to make then pricing attractive. The service members are very kind and helped me out get the right options and accessories. They also we're very accommodating to my work schedule.
From start to finish, Tim Staggestad and his GM, provided me with a customized experience like I have never seen during other car lease or purchase processes. They delivered on every promise and every deadline; and in the end, I can say I made a couple new friends!
This is my second car I have bought at this dealership. BUT, this time was
over the top fabulous because of Kay Mcmillen. She was so fun and no stress
at all to drive and buy a car. GREAT experience just ask for her and your worries are over.
I had the best buying experience yesterday thanks to Ron Yinger! He was awesome through the whole process, super nice and patiently answered all my questions and made me feel at home. The one reason I don't like car shopping is bad experiences with the stereotypical "car salesman" types and Ron broke the mold. My whole family drives Minis and I can say that we'd tell all our friends to go buy a Mini from Ron. Well done, and he was definitely the reason that Mini Seattle will earn my business again in the future.
I have dealing with Seattle Mini since I got my first mini in 2008. I leased and was very pleasantly surprised by the excellent customer service. I have worked with Jay Hammon each time I have leased a Mini. He has provided excellent service so much so that I leased my last mini from him while living in New Mexico. He was very helpful and worked with me through email and phone to facilitate my picking up of my newest Mini. Jay helped to keep track of my car so I could arrange flight up to Seattle as soon as it came in. He even picked me up from the airport! I have recommended friends to Jay and they were very happy with the service and follow up he provided. The service center is always helpful too when I have to take my car in to be serviced. I love my Mini and when it is time to get a new one I will have Jay help me again.
I went into the Seattle Mini dealership with my two rowdy boys prepared to feel like I didn't belong. I was pleasantly surprised that they took my young kids and their volume in stride. I was also expecting pressure to buy more car than I had budgeted, but again, Surprise! Jay Hammon held to the numbers I gave him and even found me a few options to choose from so I wouldn't feel like I was settling. I really appreciated the staff there and their professionalism, friendliness and patience. I would definitely recommend checking out this dealership and will check with them when I'm ready to trade in my Mini, which may be never!!
This was the best car buying experience of my life. The sales rep was so helpful, informative and actually fun to work with. When I picked up my mini he went over every part of the car and how to use all the technology it affords, this was very helpful to me as I am not that tech savy. I have not had one minute of buyers remorse, I would highly recommend Seattle Mini.
Pleasant car shopping experience with Steve Lewis.
by Tina from Woodinville, Wa
November 25, 2018
We appreciate the time and patience that Steve Lewis gave us while selecting a car at Elliott Bay Motors. Unfortunately I have some disabilities that makes car shopping a bit more challenging. Steve was very patient , and accommodating during the whole process. I never felt rushed or pressured. Thank you again Steve for all your help.
I am known for being kind of thrifty with my money, so my daughter and wife were shocked when I bought a new CX 5 from Alberto and then, after liking it so much, I went back the next day and bought a CX 3 for me (CX 5 was for wife). I think Alberto was surprised too, but he came in on his usual day off with no commitment from me to purchase a car. I think he saw something in my eye and he knew he could sell me a second car. He is very pleasant to deal with and most of all, he knows what he is selling, he knows the technology, the engines, weather it is a CVT transmission or which models have a turbo. As a retired engineer, I might ask a couple more slightly technical questions than the average person but salesman should know that stuff, Alberto does. He is very friendly and low pressure. I am glad to have met him and very glad to have bought two cars from him. Alberto says Mazda has been good to him, I hope so because they don't all come like Alberto!
They explained everything that we had questions about, and went above and beyond when it came to helping us get a deal. They knew every detail about every car in their lot, and recommended the perfect vehicles that for our criteria. 10/10 would go back and recommend to family and friends!
Also they were very personal, not distant or cold at all.
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