We have been to many dealerships over the last 20 years and not all experiences have been good. John Hinderer was one of the good ones. We told them up front we would be honest and we asked the same from them. We felt like they delivered on that promise and we didn't feel pressured at all. We would definitely go back and we would definitely recommend them to everyone. Our salesman Dustin Boucher was great otherwise it wouldn't have went any farther. Thanks so much for a great experience!
They are not the best, they are not the worst; they are the Melba toast of car dealerships. I was working with another dealership in WV that seemed unable to find the Jeep that Tri-County had. Made the 90 min drive and traded in one Jeep for the other at Tri-County. Generally speaking, I feel that my trade in was low balled and the price that I paid for my new Jeep was $2k higher than a similar vehicle with a hard top with a dealer in Virginia but I didn't want to give up a day's pay for something that might not be there by the time that I arrived. Look, these guys are not priests nor are they rabbis--they are car salesmen. One specific positive note: when they tried to upsell me on additional coverages, a simple "I'm not even remotely interested in that bu11$h1t" ended that conversation with no additional hard sells. One specific negative note: when I went to pull out of the lot, I saw that the side view mirror controller knob was busted. It was too late to get a tech to pop in a new one but who doesn't catch that when you are test driving?
Jordan Baker took time to show me the two vehicles I was interest in. He was very knowledgeable on both vehicles . He gave me all the information I needed to get the right vehicle for me and my wife. Thanks Jordan for all the time you gave to me. Jim and Willadene Medley
If I ever need another vehicle I am definitely going back here. Very helpful and knowledgeable staff and everyone there is willing to help out at the drop of a hat. Never been treated as good anywhere else as I was here. I would rate this place 15/10 if I could.
Huge shout out to Jared and Jeremy, you guys were awesome! Good working with you two.
Consistent excellence in customer service and repair. Coughlin takes care of our cars, and us. I greatly appreciate the loaner car process, and the shuttle so I don't have to miss or be late to work due to repairs. Thank you!
My Son found Stewart’s, we came looking for a car for him & left with 4 vehicles !! Just recently purchased another vehicle !! Joe is one of the most hard working men I have met without putting pressure or unrealistic demands on the customer. I highly recommend this company !!
Vince and Ryan were both very professional and helpful. It felt like they were trying to get me a vehicle I wanted at a price I was happy with, without trying to take advantage. They also offered to fix an issue (missing antenna) on my used vehicle to make sure I was satisfied with my purchase.
I loved our sales person at Gahanna Auto! Not pushy at all and really took time to listen to my wants and needs. I didn't feel rushed and made the car purchasing experience very easy as well as explaining paperwork and the car features so that I understood everything. Already told my coworkers, friend and family about the great experience and would refer them any time!
The guys there were so great! Kyle was our salesman. He was polite and friendly they entire time. So easy to talk to. My child loved him. Then signing the papers we had a gentleman print out papers for my kid to sign so he felt included. Seriously such great service. We left very happy.
I couldn't have received a better sales rep than Logan. I have been in this business for a long time not to often do you run into someone like Logan Job will done brother I will send you customers. Thank you for the help.
Shawn McMahan is an awesome person. I came into the dealership twice looking for a car. My first visit was unsuccessful because I did not have the down payment. Shawn was incredibly understanding with my situation and tried very hard to get the lowest down payment possible. Once I found the car, I told him that I would be back in a few weeks with the down payment. He touched base with me once, but wasn't pushy and seemed genuinely concerned about my situation. On my second stop in, again, it seemed that the odds were against me. He went above and beyond to insure that I left with a car. I would HIGHLY recommend him to any of my family members and friends. Thanks again, Shawn, from the bottom of my heart!
Bought my car about three years ago from Vince at Easton. We had such a positive experience that my husband bought his truck last year. In between, I suggested to my mother that she call Vince and buy her car, she did, and was very satisfied with the car, Vince and the entire process. A few months ago, my sister needed a car....yep....called Vince and now she is driving an awesome, like new car! Of course she is just as satisfied as the rest of us were! By the way, we live almost two hours away from Car Max Easton. Worth the trip! Whenever I am ready to trade, I will be calling Vince! As a matter of fact, I was very surprised to see anything other five star reviews. None of us had even one complaint.
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