Jimmy was a pleasure to work with. Very helpful and knowledgeable. I bought a car for my son and when I picked it Jimmy told me to send my son down to see him so he could go over the car with him and help him set up his phone.
Nice vehicle only missing a few bells and whistles
by Wallym from Bracey Virginia
January 3, 2019
I had a Mitsubishi Galant previously had 217 thousand miles. That was a reliable car so I decided to stay with Mitsubishi. Like The Outlander comfortable ride easy to get in and out of. Has almost all the bells and whistles you'd want.
Everyone friendly and professional. They took care of a few minor problems at no charge. All of our dealings with this dealership have been positive.
Small SUV with a lot of bang for the buck!
by Tamra from Macungie
January 7, 2019
Love this car! Handles great; smooth ride. Only is a 4 cylinder so it starts out slow but has a lot more pick up than other 4 cylinders I've had. Interior is comfortable and has all I need (not a lot of bells & whistles but that's not a priority to me). Best part about this car is that it has 4 wheel drive.
Great communication, attention to detail, and understanding of what I was looking for. I never felt pressured to by and would highly recommend this dealership and also working with Gabriela.
Great SUV for the price
by Ted from Pueblo, CO
January 6, 2019
Bought my wife a 2018 Outlander ES, we both love it. It's comfortable with great gas mileage. The AWD was really good the one time we've taken it out on muddy roads, it's also been great in the snow. Acceleration isn't great but it's adequate and it'll go 90+mph on the interstate if you're not paying attention. Liked my wife's enough that I bought myself a 2018 SEL. It's really nice, the leather seats aren't as comfortable as the cloth ones in my wife's outlander. For the price, we paid less than $23k for each, they are great little SUVs. It's also been nice to have the third row for our kids friends and cousins.
Carl and Stephanie - did a great job at servicing my Honda Pilot on December 1st with short notice as I encounters an unexpected problem with my rear tire. Thank you.
BEST CAR WE HAVE EVER OWNED!
by Missionary Man from SANFORD
January 3, 2019
This car meets all of our needs and then some. We are empty nesters but when the grandkids come we have pleanty of extra seating in the back including two pop up seats in the back. They sure pack a lot into a small vehicle. Very very pleased.
I was hesitant about going to Honda Gallery after reading all the bad reviews on yelp, but I made an appointment with Tina to see the 2011 CRV advertised so I decided to go. Erick Joseph was the salesman I dealt with and he was wonderful. He could sense my ambivalence from the start, and although I kept asking him the same questions over and over he remained extremely patient and continued to go over everything with me until I was satisfied. I would highly recommend him to anyone looking to buy a car.
I LOVE this car
by J1lly from Racine, WI
November 30, 2018
I was looking for a reliable SUV that was big enough to haul all my camping gear but small enough to be a city car. This one fits the bill perfectly.
The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.
good value for the money
by aurea from chicago, il
January 7, 2019
This car meets our need /purpose of our purchase. It is fuel efficient and easy to maneuver. Interir design is minimal but properly laid out for ease of use.
This was by far the best car buying experience that we have ever had. David Moretti was very accommodating and had a great attention to the small but important details. He was very personable and certainly made us feel like we were talking with an old friend. We would highly recommend David and all of the Michaud TEAM to any perspective car buyers. (In fact, we have already referred him to our daughter and son-in-law!)
Good riding vehicle for the price
by Impressed consumer from Hamburg
January 8, 2019
Smooth riding comfortable vehicle capable of bad weather driving with very good gas mileage. It's stylish and yet functional for multiple needs.
I like that one can choose different transmission modes depending on the driving conditions.
I went up to Michaud Mitsubishi to look st a couple used trucks they had on the lot.when I got there Bart came out I told him what I was interested in. He was very helpful got the keys to the trucks. We went for a ride in each of them, he was very pleasant and helpful telling me about the trucks.i decided to buy one the whole experience from start to finish was excellent. No pressure at all ,I recommend this dealer
I would buy or lease this model again
by pvqLILQ from Parma OH,
December 26, 2018
This car meets my needs and is reliable. I had another model that held up well when someone rear ended me. I did not get hurt. I feel safe in it.
Dave was very knowledgable about all the vehicles. He didn't pressure me at all and he was a very affable person which made the whole experience better and made me feel more comfortable. I would recommend him to anyone and everyone. Dave can't come recommended high enough.
by OSVALDO SPORT FAN from YABUCOA
December 4, 2018
COMPARE WITH OTHERS VEHICLE IS EXCELLENT FOR MY HUSBAND AND FAMILY INTERIORS VERY COMFORTABLE . FOR ALL ROADS IS VERY CONVENIENCE AND ECONOMY IN GASOLINE.
Dave was very informative about the vehicles he showed me and was overall very pleasant and polite. I did not feel pushed in any way to make a decision, but still did because he helped me find what I was looking for in terms of features and price. There unfortunately was a long wait for the finances though, which is the only real negative I can think of. Overall, it was a pleasant experience and I am happy with my decision.
EXTREMELY SAFE. COMFORTABLE, DRIVES EXCELLENTLY,
by AMMOLI from COWICHE, WA
January 11, 2019
FIRST ONE WAS T-BONED AND FLIPPED TO ROOF 3 DAYS BEFORE FIRST PAYMENT DUE. NOT A SCRATCH, BRUISE, NOTHING HURT! HAD GAP INSURANCE, GOT REPLACEMENT 4 DAYS LATER. HANDLES GREAT, V6 HAS VERY GOOD POWER, VERY COMFORTABLE, AMAZING LEG ROOM FOR MIDDLE ROW.
The experience was very non threatening or pushy. They were available for all questions and I was given all my answers so I could think about all aspects of the buy. It was a pleasure working with Mr. Moretti and not being pressured. I would recommend everyone to go enjoy the experience and professionalism that my family and I recieved.
by Sloan1728 from Maine
November 29, 2018
I bought this as a summer car to save a little money on gas (daily driver has been a full size truck so far) and have something that was fun to drive. I love the manual transmission and the interior styling on the GT looks amazing! I would definitely recommend this car to anyone looking for a fun, affordable sports car.
I bought my first car 4 years ago from Lisa this was my first car I ever bought on my own and she did not pressure me i told her what i needed she gave me my options 4 years later still own that car with no regrets. She makes the process so simple and straight forward. I recently went back after my son had a few horrific experiences at a few other dealerships. The car her wanted he got and also got a lesson on what a honest salesperson/dealership should be and Lisa and Heath made it happen in a few hours he drove off the lot with his car and a payment he can afford. This is a dealership that will not take advantage of the naive or 1 st buyers and i felt comfortable letting my son go on his own and not get scammed and ripped off and i cant say that about ANY other dealerships in southern NH. I will be going back soon to upgrade because i know ill be treated like family . LISA and Heath Thank you soooo Much.
My kinda car at the right price.
by Twon from Madison, WI
January 3, 2019
I couldn't ask for anything better so much hearsay until I got behind the wheel. Now I own one. The outside design is awesome and the wheels, yep. The inside has what you beed and very comfortable, don't believe go for a test drive!
This my second Demo car from this dealership. I keep coming back because of staff an the safety and quality of vehicles. Dave listened to exactly what I wanted and provide perfect options for me to consider. He and Richard ROberts worked had to get me in the right vehicle for my needs and wants. That I am driving My Outlander I feel even more strongly that Michaud was the best dealer ship with most courteous understanding and helpful staff. Thank you I know our situation did not make it easy for them.
I enjoy it!
by dray13 from Merrimack NH
October 29, 2018
This car is a great ride. It's smooth and fun to drive. It has lots of space and an awesome looking interior. Included 3rd row seating which was an amazing option for a parent of 2. Great car. I'm enjoying it very much. Especially the all wheel drive for winter.
Great experience with them. Bart was so helpful and really informative. He made sure I understood what I was getting into and worked very hard to get me into a car that not only fit my needs but my budget.
by Not a fan from Medina, ohio
December 26, 2018
Reliable. Love that I have three rows. Very uncomfortable though. Exterior and interior scratch easy. Seems cheaply made. Like the amount of features but people on the other end of Bluetooth phone calls always say they can’t hear or understand me. Lastly car does not hold value at all.
I highly recommend merchants if your looking to buy a new or used vehicle. They have great customer service. Kevin was determined to find us a vehicle that met our needs and did just that!
Solid and Comfortable
by Aneal from Wilmington
December 20, 2018
I've looked at a handful of new small SUV hatchback type vehicles and I took a chance on this Outlander, straying from my typical Grand Cherokee style. I've had nothing but a great experience from this vehicle. Has get up and go. Sounds and feels solid. The MPG is exceptional for an SUV. Smooth lines and a classy look. I have the 2018 that I just purchased. One thing I would have liked in the basic model would be auto start or the very least a fob key and not the bulky metal fitted one. If this was standard I'd be 100% satisfied.
Very nice and responsive dealer.
I definitely recommend!! I had hear from friend
But I definitely will buy and recommend to friends and coworkers as well. I think it’s a good experience.
CVT transmission can not be fix!
by Dana from Dividing Creek, NJ
October 5, 2018
I loved my car. Was planning on keeping it for a few more years then buying a new one. Out of the blue, the transmission just stop working. Took it a garage and they said the transmission was bad. No wheres in the owners book does it say to change the transmission fluid. Also, has been serviced at a Mitsubishi dealer. Called the same Mitsubishi dealer and they said a new transmission cost about $6,800 and installed would be around $8,500, but the transmission is backed order for 6 months. Also, no after transmission or parts to rebuild it. I was hoping to give this car to my son and we where going to buy a brand new Mitsubishi Outlander. No one in our family will ever a Mitsubishi again.
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