I would recommend Monroeville Kia to everyone my man Marlan, Daquan(DQ) are the best they made the car buying experience unbelievable, reasonable and absolutely my easiest car buying experience ever love them.
I had been in the market for a 2012 Shelby GT500 when I came across the Auto Palace Ad on Cars.com. I sent in a request for information which was responded to immediately by Steve Blackwell. We spoke a few times by phone and he was super helpful, even found financing that beat my bank by a large margin! I lived over 325 miles away so did a Fly and Drive with my 2 boys. Steve gave us the royal treatment and even arranged a ride to the dealership from my Hotel near the airport! We were even treated to a tour of the facility and of their private collection of Automobiles which was very interesting and extensive. The paper work was painless as everything was prepared and before we knew it we were on our way back home. The car ran flawlessly and even averaged 23 .8 MPG on the drive home. Not bad for a 550HP vehicle! I am super happy and offer a sincere Thank You! to the team at Auto Palace!
If zero stars was an option, that would better describe the service provided by this dealership. Not only did they make me an appointment for body work with a loaner vehicle and then tell me that I couldn't keep the loaner vehicle during the body service (because their body shop is in Cranberry....not sure what that has to do with anything) but also said they wouldn't be able to do the body work until the following week. To make everything even worse, when I took my car elsewhere for an estimate, I was told that the previous repair done by the dealership was terrible and would require more work and money to repair in order to fix the shoddy job. I bought a luxury car for a reason.....the first benefit if owning an Infiniti on the Infiniti USA website is service and courtesy vehicles.....neither of which this dealership provides. I will go out of my way in the future to never give business to any Cochran dealership and let everyone I know to do the same. The dealership has contacted me and is trying to make this right and being very accommodating. More to come.....
We traveled over an hour to purchase a used vehicle from this dealership. I can't say enough about how comfortable they made us feel. It was the most pleasant car buying experience I ever had. Our salesman Ron Toomey and the General Manager Rick Jacobs Jr. were great. I will recommend this dealership and Ron & Rick to anyone looking for a car. When we are in the market for another vehicle, we will definitely go back.
My buying experience was excellent.Having been in the auto business for 42 years..I know what a customer expects. Jeff Inness did a great job in presenting and finalizing the deal. I would definitely refer anyone to him.
Did a little traveling to get to South Hill Lincoln, but well worth it. Our salesman Dean was exceptional, a true gentleman from alpha to omega making our buying process an breeze and ZERO hassle. High accolades for Dean and the fine folks at South Hills Lincoln. They will have my future business.
Within the last month we've had one of our cars serviced at South Hills Lincoln and just this week picked up a new car from there. The service department is always a pleasure to deal with and Jeff Innes and his staff are second to none when it comes to putting us in a new vehicle. We've had nothing but S. Hills Lincoln's in our driveway for years as a result!
Best customer experience I've ever had! The employees in the service department went above and beyond to make me feel like their most important customer, from fielding questions with enthusiasm to going the extra mile to make sure I had the loaner car I wanted. Jenelle is an absolute delight to work with! In fact, every single person I talked to, from sales people to the cashier, exhibited a high degree of professionalism and courtesy. Kudos to the staff for their exemplary customer service! You've earned a lifelong customer.
Like for many people, visiting a car dealership to shop for a vehicle can be intimidating. But the folks at Bill Gray are thankfully different. From my first visit to my fifth, my experience was outstanding. From the front desk, to the sale associate, to the finance person , everyone was affable and pleasant. In addition, they do not exerted any sales pressure on us. The price negotiation was downright simple. My thanks to Erin and Joe. My family and I would highly recommend this place.
I was pleased to hear Jen Sausman is the General Sales Manager at Town & Country. I have purchased several vehicles from her when she was at Freedom Ford. Every time I got the best price upfront and I was treated with respect. Nobody enjoys car shopping, but my experience with Jen was actually enjoyable. I will continue to purchase from her and I will refer anyone in the market for a new vehicle to see Jen.
The folks at Town and Country Ford in Ligonier were extremely helpful in helping me to find the specific car I was looking for. I bought my new Ford Escape there and I had a very positive and pleasant experience while dealing with everyone there. I love the car and althiugh I havn't needed any service in it, the crew there assures me that their service is convenient and prompt. I am very pleased with the entire process.
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