Used cars for sale near New Haven, MI

Great service and communication for a recall/software update. Sam followed up while I was there purchasing my lease. He did an awesome job from beginning to end.

Bought my 19 Rebel new. Been thinking of getting a new one. I can't trade it in. Still love it. Plus I love the 5.7. My wife says it's paid for keep it. She may be right for once. :)

Jason J and his Team at Suburban are truly outstanding. They were fast, professional and efficient. Most importantly they inspired a sense of trust and I will be taking my new F250 to them exclusively for service.

A confirmed luxury small SUV with fit and finish of a German vehicle. Ergonomics as the driver is spot on. The menu can be just a bit confusing but you acclimate quickly. Steering and nimbleness is very good for an SUV. The 2.5 T was not my first choice but it is actually responsive and perky. If I could only get used to the squeal of a 4 cylinder. Interior is luxurious but advanced package is a must. Opt for the 6 cylinder if you can but it is not a game changer.

I owned this car for 10 years (2013 purchased in 2012). Spent less than $3k in repairs over those 10 years. With regular oil changes and good tires reached 135k miles comfortably and quietly. Buying a new Equinox looking forward to another 10+ years

Brought my Pacifica in for a scheduled service . Work was performed promptly and correctly. Vehicle was returned clean and was well taken care of. I will continue to use this dealership.

Have owned Jeeps for 35 years. This is the most comfortable ever. Altitude 4x2 L, V6, avg. 19-24 MPG. Tow up to 8,000. 6 passenger with 2 fold downs in back. Paid 34k with 18k miles

We have been buying cars from Willard Shell for many years. He always gives us the best service. The service department and collision center are amazing too!

I own a 2023 Sierra 1500 Elevation equipped with the 2.7L TurboMax, and it’s been outstanding. It currently has 23,000 flawless miles. I’ll admit, I was skeptical of the 2.7 at first, but I jumped in feet-first and have never looked back. Living in Colorado, I regularly tow a 5,000-pound travel trailer through the Rockies with zero performance issues. The truck pulls confidently, handles grades with ease, and still delivers impressive fuel economy—23–24 mpg on the highway and about 18 mpg in town. I couldn’t be happier with this setup. If there is a negative to mention, that would be that after three years of ownership, the black wheels havent grown on me, and Im beginning to hate em. :) Lastly, the mpg while towing drops to 9mpg which is similar to that of a V8. All said, its been a great truck. :)

Did not end up buying from them but they are very friendly and helpful. They wrote me non stop emails but at least theyre super willing to help.

Beautiful, reliable, one of the best looking trucks on the road today. 5 years of ownership. Had no mechanical or any other issues, just your regular oil changes. RAM had a couple of recalls, but those always have bee taken care of by RAM. I do recommend this truck.

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.

It seems endemic, you walk into a dealership and it's either 1) everyone jumps to see if you've been helped or 2) nobody even notices you've just walked in. The weekend I walked in, it was a mix. I won't go into it. What was an enjoyable departure from the usual dealer interactions, Anthony made me feel at home. No pressure, just wanted to understand what I was looking for. I really didn't know as my wife had yet to engage in looking into her next car, but that day we established what turned-out to be the right dealer/customer relationship. I will not go anywhere else for a Toyota again.

STAR AUTO MALL: Worst car dealer EVER! I bought a 2017 BMW X3. They never checked the car! I had problems immediately! I called, emailed & texted... Star Auto Mall would NOT return my calls, texts or emails! I went to BMW dealer, and they found lots of issues! Wires hanging down, tires rubbing, etc. It cost me $480 to fix it! I billed Star Auto Mall, and it looks like they're just chucking me the finger!! AVOID these incompetent thieves! Here's links to my issues with the car they sold me! https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 If I don't get a check by the end of the month, a lawyer friend told me it's a slam dunk in small claims count.

I would like to thank Mr. Bellomo for everything he expediently did for me in the transition of my leased Jeep to my new leased Charger. Having been devastated at the loss of my first Charger in 2016, I tried something new (my Jeep), but just was not in love with it. Being reclusive in nature, I do not enjoy spending long hours having to make purchases of any sort. Mr. Bellomo seemed to understand my reasoning for wanting to get back into something I loved. My car was a desideratum in feeling like "myself" again. Not only did he accomplish this with amazing accuracy, he, also, took the time to speak with my father who lives 24 hours away to reassure him that I would be taken care of. I, literally, had everything done, no surprises or let downs, in two days without ever having to spend hours at the dealership. I cannot thank him enough for giving me back something I dearly loved and have fallen in love all over again. It is not often that people in the customer service industry are understanding, empathetic and sympathetic enough to tailor a person's needs accordingly. I love my new Charger so much, I will be purchasing it when my lease is up. Thank you, Mr. Bellomo. I am in no way a materialistic person, but this meant more to me and my family, just to see me happy again. I, certainly, hope you get the recognition you deserve!

This is my 2nd Jeep Grand Cherokee (previous one was a 2016), and I absolutely love it. Gives a very smooth ride. The vehicle feels very sturdy and solid, which to me is another plus. Disappointed that it didn't come with a cargo cover though!

I’m very happy with the way they took care of me and my Jeep Grand Cherokee…excellent service even though I didn’t even buy it from them. Though I Have purchased a Cadillac from another dealership they own, and service there was also exceptional.

2004 jeep wrangler sport s 2 door. So far it is wonderful. Bought it just as a fun beach jeep but it has turned into our daily driver. Only problem is my wife wants to drive it all the time. She has claimed it as HER car. Guess I will need to just buy MY jeep.

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

Oil cooler leaks bad when tempatures drop below 32 degrees. This happens on yhe 3.6 l engines. Lots of rams leak due to oil cooler being plastic having to replace it with s metal oil cooler..$1300 to repair at shop

No appointment needed and the techs will look at your car in line to tell you how long and when to expect to get it back

Runs smooth. Very comfortable. Always loved the Jeep brand so this was a natural upgrade. Love the options too. The adaptive cruise control is amazing.

I’m glad they offer both courtesy drop off AND pick up from your home within a certain mileage, other dealership closer to home does not

I've now had 3 2015 or newer Ram 1500's. I tend to out between 30k to 35k per year on my trucks, and I have had almost no issues with any of my Ram 1500 pickups. The first one and the one I am currently driving both had 5.7 liter Hemis, and the middle one had the 3liter turbo Eco Diesel. The last 2 have been Laramie editions with the first being a Big Horn edition. I have nothing but high marks to give these trucks across the board. Power-great Exterior styling- great Interior (especially the Laramies) - Stellar Reliability - great I think they are easily the best value and best looking trucks on the market.

I had the best first new car buying experience at this dealership. I applied and got approved online. I texted my salesman, Cameron Stocking, and told him what kind of car I was interested in and the payment I was most comfortable with. He listened and delivered exactly what I wanted. The whole process was smooth and easy. Came in for a test drive and drove home an hour later a very happy dude!

This SUV competes in what I call the mid size near luxury segment. LIKES: 1.The ride is supple (easily absorbs harsh bumps) ,quiet (noise absorbing glass and abundant insulation cuts road and wind noise) average handling for a SUV. It gives a luxury level ride. (Exception: the X Pro line comes with off road tires which effects ride and noise) 2.Abundant, what I call nanny electronics for those who prefer messing with their phone rather than paying attention to driving their vehicle. 3. Seating in the Prestige trim is done tastefully in Nappa leather with good support. The driver and passenger seats come with 8 way adjustment plus lumbar adjustment. The driver seat only comes with adjustable electric thigh support. Both seats come with heating and ventilation. The second row is captain chairs that do not have electronic adjustment (why?) They do come with heating and ventilation. The third row seats are large enough for full size adults to be comfortable a rare thing in a mid size SUV, but I would not want to spend 10 hours sitting in them. 4.) Infotainment system works well, has a large screen harmon kardon sound system is excellent. You are given various access to many forms of media including apple carplay but only by cable connection (why?) 5.)Climate control can be managed by the info screen or by mechanical switches which I prefer instead of navigating through multiple layers of menus. The rear passengers have their own separate climate controls. 6.) Cargo space is large especially with the 3rd and 2nd row chairs folded down and with the roof racks, things like plywood can be hauled easily. 7.) The 5 year 60,000 mile basic and 10 year 100,000 mile powertrain warranty is the best in the industry. 8.) Fit and finish is excellent DISLIKES: 1.) There is only one engine available. If you're looking for neck snapping acceleration you will be disappointed. But it musters up 291 hp and does provide acceptable acceleration allowing you to access highway speeds without a struggle. So far overall MPG has only been 17.5 far below the published 20 -23 mpg. There could be several factors causing this: 1. the engine only has 315 miles on it, so it is not broken in. 2. the weight of the vehicle. 3.) The gearing of the tranny and the AWD setup. 4. the engine gets its hp without the use of a turbocharger (adding a turbocharger would have certainly raised the hp and mpg) In this segment V8's are not available with one exception the dodge durango. 2.) Extremely limited color selection 3.) Reliability: Because I have only 315 miles on the vehicle I'm not qualified to speak with any knowledge on the subject of reliability. OVERALL IMPRESSION In my search for a vehicle the Telluride came the closest to providing and meeting all my expectations. Yes there are vehicles out there that surpass the Telluride, but be prepared to spend an extra 20k or more. The Telluride provides a luxury ride, near luxury interior, an abundance of electronic technology, plenty of cargo space all in a good-looking package! In the end the Telluride is an excellent value for the money. The only way you're going to know if the Telluride is the vehicle to meet your needs and expectations is to drive one. I'm betting you'll be impressed.

Service not friendly tried to get oil changed twice turn ed away without options I went to ferndale location great service

Great car. Comfortable ride. Simple but luxurious design. Passenger comfort is excellent. Sound system is very nice. One small complaint, not enough storage space. No big deal. Definitely the right purchase

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

Tom Shipton is absolutely fantastic to work with. If it weren’t for him, I would take my business elsewhere. We absolutely love our new car!

Since I've owned it, so far so good. I like my truck and I appreciate it everyday. A little bit of shaking in the steering at high speeds but I'm not concerned with it. Overall, pretty great.

My experience was excellant Noah was excellent to work with. Vert professional, polite and helpful.

Purchased pre owned with 56k miles. Everything seems to be great thus far. The only thing is I’m not sure the AC actually works as I normally keep it set to the “Auto” function. And when the temperature got up a little warmer than normal it didn’t seem to make the adjustment.

My experience was easy, Frank was very professional & the whole process didn?t take long at all; this is my 5th lease from EdRinke, and I have never been disappointed

I had a base 2018 LT for just over 4 years. I bought it used off a lease buy back. I loved the truck, and if I didn’t end up needing a bigger back seat, for car seats, I’d probably still have it. I thought the ride was bouncy, almost too bouncy. I had no issues mechanically. The antenna was stuck and I marred it up trying to replace it. And the sunglasses holder started falling. The tpms sensors failed. But no big issues. That’s why I give it 4 of 5.

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

Because it a great car because the car has 118k miles on it and its only 15,371 dollars and its used and works very well