My car said it was time for oil so I came down to Bakersfield Acura. Luis was quick to greet me at the service area and see what I needed. He was very friendly and provided updates on my car and provided an overall estimated time for the work to be done. I???ve had my TLX for almost a year now. While waiting for my car, my salesman Mario, checked in with me and took some time to chat since we ran into eachother in the showroom.
I was looking for a used car and had been to other dealers, who had denied me. But since I had bought a used car from Mitsubishi a long time ago, I figured I would try them too. Though, I thought for sure they would turn me down too. To my surprise not only did they Not Turn Me Down but they got me approved for a new car. Not only that but the monthly payments were almost what I had been paying a month for my used car. I decided then and there that I wouldn't go any place else for a new or used car. I have never been sorry.
Excellent experience, no headaches, no hassle, left with a new Crosstrek. Tylor was excellent thru the whole process, answered all our questions, no pressure whatsoever. If I'm looking for another car, I'll visit Sangera first.
It was past time for a service recently when my Sonata developed a bad rattle/clicking in the steering column. I set up the appointment for a few days later. The service rep was courteous and friendly and described two recent recalls that would solve my problem in a couple of hours of service time. He called me at home to tell me my battery was showing some signs of failing and asked me if I would like to replace it. I did. My car was ready with a courtesy wash and no more rattle in the steering. It was a very pleasant experience as always with your service center.
This is one of the largest CarMax that I've been to and they have quite a selection of cars. The salesperson was not pushy and were very friendly. The salesperson I worked with was Felicia and she was exceptionally great. I would highly recommend this dealership because of her superb customer service, knowledge of cars, and hospitality.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.