Hats off to Bobby McMullen and Vissan Nissan for the great turn around in getting my vehicle. I love it very much. Been doing business with Bobby and Vission Nissan for years. Great customer service. Bobby looked out for the way I travel and its a smooth ride and handles the road very well! You all especially Bobby Mcmullen will always get business. I will refer anyone I know looking for a new /used vehicle to VISSAN NISSAN.
After seeing a 3.5 Liter Altima 2016 leftover on-line, we drove 1 1/2 hours to check out the vehicle since my 2008 had been T-Boned and totaled in an accident. Brian Wahl in sales made buying the car so easy. Since I had my insurance card and registration with me in my purse since the accident, I was able to drive the new Altima home on a dealer plate! Saved me from having to come back and waste 3 hours. Very happy with the experience and with the car!!!
I have always had great experiences with Nissan Wester. My sales man Mark Ellis is the only one I will deal with. I love the fact that I tell him what I want and he lets me know when I can come in and make the final sale. Not pushy and I can walk away if I'm not satisfied.
I wrote a poor review of Vision Nissan of Webster on Monday. Less than 2 hours later I received a personal phone call from the owner Mario. He wanted to make things right. We met later in the day, he was very pleasant and assured me the work would be done to my satisfaction. Their dedication to customer satisfaction is second to none. I would recommend Vision Nissan of Webster to anyone who wants or needs a new or used vehicle. They are the best! I am sorry about the poor review I wrote in haste. If I could give them more than 5 stars I would. Thanks.
The recent service on our 2008 Nissan Altima was handled without a hitch thanks to the assistant service manger Christine and tech Dave Altman. Thank you for quickly diagnosing, repairing and getting us back on the road !!! We will be back for up coming inspection.
This was my first visit to Vision Nissan For service and I could not have been more impressed with the quality of work and professionalism demonstrated by their team. The service team was very accommodating and made every effort to work with my tight schedule and get me in and out in a timely fashion. Simply excellent service and I would highly recommend to all.
Everyone at Hertz was extremely friendly and low pressure. Bob McClean was my salesperson and he was very helpful throughout the process and answered all of my questions. The sales manager made a point to introduce himself and remind me that there was no pressure to buy.
There was no negotiation process; the car was already below the Kelly Blue Book average price. It was also a couple hundred cheaper than what they had listed online. I believe this is intentional because they have such a high volume of used rental cars they are trying to offload. I've had the car for a few months and haven't had any problems whatsoever.
The other dealers I had gone to previously had offered similar cars for several thousand dollars more and their salespeople were always trying to talk me into paying more than I wanted. Hertz was the complete opposite. The whole process was easy and low pressure. I highly recommend them to anyone looking for a used car.
I recently purchased a certified pre-owned 2015 Infiniti Q50 from Dorschel Automotive. It was my first time buying a car, and it was a very enjoyable experience. The staff was extremely pleasant, especially Melissa who helped me through the entire process and made everything a lot easier than I expected it to be. I really enjoy the car, and I would certainly recommend this dealership to anyone.
Always a great experience buying with Andrew Dana!
by McAlees Realty from Victor, NY
November 25, 2018
My 2nd car purchase with Andrew Dana was as great as the 1st Q50! He was able to help me with other cars too at Dorschel, not just Infiniti! He did a great job helping me understand features & technology of each i was considering, and he’s so patient and thoughtful to help me think of what will make me happiest. I look forward to buying my next car with Andrew & can’t thank him enough!
Rodney was amazing! No pressure process and they worked through some oddities with me with no push back. I walked out with a beautiful brand new black Q50 fully loaded. Cant wait to work with Rodney again when my lease is up.
I went in not knowing what I wanted to purchase an SUV or a car and had no clue what manufacturer I wanted. Ivan wa great we talked about my must haves and we test drove 4 vehicles on two different days. I ended up with a 2015 Toyota Avelon hybrid, the process was so easy and I love the car. Thanks Dorschel & Ivan!
There is absolutely this dealership could have done better! I was in a position that 5 other dealerships could not do to help me get out of the MESS Vision Hyundai got me in to! Art Chase and the financial dept were able to help me AND give me a great car in a matter of hours, that others couldn't "figure out" in MONTHS! Not only have I recommended this dealership, I have given specific names to everyone I know personally AND on social media! This dealership is the EXAMPLE of honest, fair, helpful and go beyond their "job description" to help and make sure that the customer is 110% satisfied!!!
Last week on my drive to work my wiper blades stopped working, I was fortunate in that I was not far from Ralph Honda when it occurred. I explained the situation to Service Advisor Steve Pecora, and as is always the case when I have dealt with him, he was very accommodating. Even though he was short of technicians that day, he said he would get someone to look at my vehicle. When he realized the shuttle driver was going to take a while, he found someone else to take me to my place of work, Steve communicated what needed to be repaired, and the part I need was ordered and the repair was complete. Steve also had the technician complete some recall work that was needed, This type of customer service is why I have only had service performed at Ralph since I have owned my 2011 Accord.
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