Everything is good except 1 key policy. Cost of most of the duplicate key are about $200. We need to keep that in mind when we see their price. In my opinion they should give explicit discount or should get another key made for the quoted price.
I went into the dealership looking for a used car, but the innovative team at Woodfield Nissan came up with some very great options for a new car. My sales consultant Michal was amazing, even during the moments that I was not fully committed to buying a car. He kept me informed throughout the process, and created a pressure-free zone for me to make my decisions. Overall, everyone was great. So much so, that I have already referred 2 people to go there. Great job guys....
Mark Wenc and his team gave me the best experience I ever had at a dealership! They were friendly, honest, and extremely knowledgeable. I left feeling very satisfied with my purchase. I cant recommend this place highly enough! I will be coming back with friends and family.
It was a pleasure working with Lori. Her professionalism and prompt responses were greatly appreciated. She answered my questions and was very helpful. She made the buy experience at Woodfield a true pleasure with no hassles and very smooth. I am a extremely satisfied customer. When I got to Nissan dealership every person we worked with was helpful and friendly. Thank you, Melissa P
I bought a ???17 Pathfinder and had a great time dealing with salesmen. The service department is always pleasant and very helpful. The dealership is always going the distance to satisfy their customers needs. There is so many pluses like oil changes, tires, and car washes.
I???m a difficult customer. They were easy to work with.
by C.R.E.A.M. Get the $ from DealerRater.com
August 5, 2018
I am very rigid in my approach to car shopping. I test drive, identify the vehicle I want, email every dealer in a 4 hour radius requesting a quote, keep a spreadsheet of every quote I???ve been offered, and spend a month encouraging all these salespeople to undercut each other. On the last day of the month I buy from the person offering the lowest price. This system places me in an adversarial relationship with every salesperson. It???s stressful for them and for me, but the result is I get cars for thousands less than the initial asking price. Lori Smith was patient and kind with me as I moved through this process. She wasn???t, in the end, able to go low enough to win my business, but she came close (she was in the final three). And her engagement with me was always warm and authentic. I???ll always buy from the dealer offering me the lowest quote, even if they are a total jerk. But if Lori tied with someone and they were the same distance from my house i???d gove her the sale ten times out of ten.
Needed to purchase a newer used car for my daughter. We had a very good purchase experience with our sales person Jason and the rest of the staff. No pressure and the pricing is below KBB. Hertz Car Sales in Crystal Lake is a new found gem for me. They will now be considered for any future car needs.
Each personI worked with took their time to explain everything in detail and answered my questions. They were all very helpful, and the salesman worked with me to make sure I got exactly what I wanted & needed.
I was a little put off by the fact that they were going to send me off without a copy of my multipoint inspection. When I brought it to the attention of the two service providers, they confirmed the only thing that came up was the three services (spark plugs, fuel injector, coolant flush) that they had told me about. Regardless, I wanted a copy of it for my records should anything happen or come up. Instead of asking the tech for it, the female service advisor just grabbed a blank one and marked everything 'green.' How do I know at that point that the inspection was even done? Quite frankly, this is the second dealership I've visited, and after countless issues with Kia overall, I am thankful my car is paid off and I will never get another one again.
On one of the worst bad weather days I took my car in for service. I had a oil change, tire rotation and they washed the car. They were very busy and I was in and out within less than an hour an a half.
We bought a new Ford Edge Sport from Al Piemonte this past July . Buying a new car is not always a great experience, but it was at Al Piemonte. You can always tell how good a company is until you need help. We did . About a week after we bought it, I was driving around going to a few malls and didn't notice a little scratch on the back right bumper until a got home. We all know that feeling well. So I called Al Piemonte thinking they're not obligated to repair it, but to my surprise they said bring it in and we will repair it at no charge. So I did ,and they had it repaired perfectly. Al Piemonte is the only dealer we will ever buy a car the !
I was not expecting to leave with a 2019 but I did! I came in with an loan that was upside down the whole time. But Maria came and scooped from the lot in the front although I was hesitant, she was a breath of fresh air as a sales person. I came expecting a 2017 or 2018 and left with a fresh toy out of the box. Thank you Maria!
We were in the market for the just released Nissan Leaf 2019. We aren't frequent buyers and are specific about what we want. Xochilt ("Sochi") worked with us over a few weeks to get us exactly what we wanted. She's was very polite and accomodating (especially with our 6 and 8 year old boys) through the whole process.
We've also had service done here on our older Versa and it's among the most organized and customer service oriented service stations I've ever used.
Definitely recommend this dealer and Xochilt.
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