Let's start off by saying that on Monday 4/10/2016 we traveled all over Elgin to different dealers to find the perfect vehicle for my boyfriend.
McGrath Nissan was the 5th dealer we stopped at. When we arrived Jaw Stewart Promptly greeted us and asked us if we had any questions. We explained that we were not sure and if we could walk the lot. He told us which vehicles were used and which were new. We went off to look. Once we found some we went to him to ask prices and test drive one. He explained the cars features etc. then we went off for the drive. As we were driving we had questions on different parts on the vehicle and Jay did the best he could to answer them all with having a computer with more info in front of him. We got back to the dealer and explained that we didn't want to sit down and talk numbers and all that without my father being there to help us out. He understood and gave us his card to let him know when we would be stopping by with my dad. we shook hands and left.
Few hours later we went back with my dad to test drive it again. Again Jay was very informative when my dad had questions for him as well. Which made my dad happy. Jay was not pushy and let us do the talking and explaining what would fit our budget and needs, instead of trying to push any vehicle on us to make a sale. We went back inside to to fill out the necessary paperwork and start on negotiation to take the car home.
Once he was approved for the loan that's when the negotiations started. There was a bit of back and forth then Jeff Marcus the Used Car Manager came out to negotiate with my boyfriend. He was really easy to work with and made sure we had the price that was right for us so we didn't walk out empty handed. Jeff was also pleasant to work with.
The final person we worked with to sign all the paper work with was the Finance Manager Mario Lopez. We had great conversations, He was easy to talk to. Explained everything and anything. Seriously helped my boyfriend out with an even better deal then what we walked in with. Helped that this was my boyfriends first time purchasing a vehicle by taking out a loan and we was great at explaining all the paper and the warranty etc.
So from the moment we walked in to the moment we walked out we were handed with exceptional customer service. Everyone was super easy to work with and super easy to talk to when it came to concerns and questions. We couldn't have asked for a better dealership! After Monday you guys have earned longtime customers. We will be returning in the future and making sure to mention to family and friends that McGrath Nissan in Elgin is the place to go for a vehicle!
I got my new car almost a year ago at McGrath Nissan in Elgin. EVERYONE at the dealership was knowledgeable about their cars and ALL were very kind and professional. They worked with me to get the best deal that worked for me. I have had great service every time I go there. I go there often because they give free car washes when you buy a car from them and I am a really regular customer for that besides my regular check ups for my car. NO ONE in the service department have ever made me feel like I am being a bother when I come in for my car wash. This dealership has their act together and they know how to treat a customer. I would recommend this dealership to anyone looking for a car and I have done so.
I went into the dealership looking for a used car, but the innovative team at Woodfield Nissan came up with some very great options for a new car. My sales consultant Michal was amazing, even during the moments that I was not fully committed to buying a car. He kept me informed throughout the process, and created a pressure-free zone for me to make my decisions. Overall, everyone was great. So much so, that I have already referred 2 people to go there. Great job guys....
Mark Wenc and his team gave me the best experience I ever had at a dealership! They were friendly, honest, and extremely knowledgeable. I left feeling very satisfied with my purchase. I cant recommend this place highly enough! I will be coming back with friends and family.
It was a pleasure working with Lori. Her professionalism and prompt responses were greatly appreciated. She answered my questions and was very helpful. She made the buy experience at Woodfield a true pleasure with no hassles and very smooth. I am a extremely satisfied customer. When I got to Nissan dealership every person we worked with was helpful and friendly. Thank you, Melissa P
I???m a difficult customer. They were easy to work with.
by C.R.E.A.M. Get the $ from DealerRater.com
August 5, 2018
I am very rigid in my approach to car shopping. I test drive, identify the vehicle I want, email every dealer in a 4 hour radius requesting a quote, keep a spreadsheet of every quote I???ve been offered, and spend a month encouraging all these salespeople to undercut each other. On the last day of the month I buy from the person offering the lowest price. This system places me in an adversarial relationship with every salesperson. It???s stressful for them and for me, but the result is I get cars for thousands less than the initial asking price. Lori Smith was patient and kind with me as I moved through this process. She wasn???t, in the end, able to go low enough to win my business, but she came close (she was in the final three). And her engagement with me was always warm and authentic. I???ll always buy from the dealer offering me the lowest quote, even if they are a total jerk. But if Lori tied with someone and they were the same distance from my house i???d gove her the sale ten times out of ten.
Needed to purchase a newer used car for my daughter. We had a very good purchase experience with our sales person Jason and the rest of the staff. No pressure and the pricing is below KBB. Hertz Car Sales in Crystal Lake is a new found gem for me. They will now be considered for any future car needs.
Great service!! I always had a good experience with Glendale Nissan. There are so many places nearby my house although I drive 10 miles every time because they were great in assisting me in service and I would recommend Dennis for that.
GREAT SERVICE!! Simon the salesman, was the best!! Really seemed he care.... Now Due to Jonathan the internet salesman diligence in keeping in contact with me, actually caring bout my needs and hooking me up with Simon.... Made it a done deal! So thank you Glendale Nissan..... But all the thanks go to Jonathan and Simon for making it happened for me... So many thanx, God bless
I was help by Mike, he was very professional and helpful, he makes me feel that I was in a good hands ( Not like the other company) and like a good neighbor he was there for me. I appreciated what Mike did for me to fix the problem on my car. Thank you so much Mike!
First talked with their internet sales rep, then was turned to a floor sales person when i arrived at the dealership. I was very well taken care of with no hassle. Never felt pressured to make a purchase as am very satisfied with the purchase i made! Would definitely recommend this dealership on all fronts!
Purchasing my new Subaru from "Gerald" was painless and almost enjoyable, all because of my salesman Eddy Orellana. He is knowledgeable, knows his products and alway's had the right answers to my many concerns and questions and was sincerely interested in helping me throughout the process of buying a car. Thanks Eddy
Kim Cotter our sales representative was very helpful, friendly and patient with us. She gave us 3 different test drives in a span of 3 months without any pressure to buy. I thank her in closing the deal.
Thanks for all you did for us! I recommend Chevy Advantage. I bought two cars there. I like the service in sales and management. Thanks Dannis and Joe.
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