I was in a bind to get some minor things done for my daughters car prior to school starting. Showed up and the staff listened to me and made me feel confident that it all can be done in a short time. So I enjoyed my complementary Star Bucks. Poof it was done and I daughter was on her way. Thank for a clean professional atmosphere.
It's not often that you review a dealership where you did not purchase a car. My wife and I were considering driving a pretty long distance to check out one of the cars they had for sale. We asked a few specific questions to be sure we wanted to make the trip. Even though he didn't have to the salesman was very honest about the vehicle. This saved me and my wife a long trip. Though we decided not to take the trip to buy the car, I am very greatfull for the honesty of the salesman!
We bought a new Honda Pilot yesterday and can't say enough about a wonderful buying experience at Midlands Honda. We have dealt with rude dealerships, delearships that never got back to us...never a positive impression. This dealership is different! Down to earth salespeople who knock themselves out to make sure you are happy with your purchase and excellent customer service with the finance office. We drove 1 1/2 hours to buy our car, and promise you we will be doing it again just to give our business to this place! Adonis Davis was an excellent sales rep, along with James Pratt and Wayne. 5 stars! Claude who handled our paperwork had the best personality and had us leaving with a smile.
Customer service was excellant.Service was complete in the estimated time frame. It was a nice experience and I would recommend using this dealership to anyone owning a Honda or any other car/truck/SUV. Plus the extra advantage is watching a movie in their mini theater, or playing games for the children.Free coffee and popcorn.With all ther amenities you almost hate to leave once your service is complete!!!!
I bought two cars on the same day - a CRV and an Accord. When I bought the oil change policy the finance employee told me I could my get oil changed at the Lexington dealership closer to my house. Lexington said no. When I went back to Midlands the finance guy was no longer working there and the new guy wasn’t getting my problem resolved. Queen to the rescue. When I called Customer Service she took charge and shortly thereafter my refund check was in the mail! Thanks Queen!
I went into Payless on a whim not really sure about the whole car buying process. I met with Micha who was very straight to the point, friendly as well as determined to make me happy. After all was said and done, I ended up with something better than I expected. He and the team diligently worked until I was thoroughly satisfied. I am very happy with my results. I highly recommend this dealership.
The salesmen are patient while customers select a car, very courteous and business like.. My saleman research to find the perfect car I was looking for. with the right price. I never have to wait to long for the serving of my car.. All around good customer service.
My lease was up in May but I was ready to get into a new lease sooner. They made the process very easy! I’ve had my new rogue sport for 3 days and am absolutely in love.
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