Great service, I went looking for a car and left that same evening in a brand new 2018 HR.V. I have never had a better experience buying a car than at Honda of Frankfort. Amazing sales people and amazing willingness to make the deal.
I bought a new Camry from Greg several months ago and mentioned how I was also looking for a used car for my daughter. More recently he called me up with exactly the used car I had in mind, in my price range, and I was able to buy it the same day. I was very impressed he remembered what I was looking for then found it for me.
Was not expecting to buy a truck when I did, but they had one I liked and the price was very reasonable. Overall it was the most simplistic and easy buying experience I have ever had thus far. I would buy from By-Pass again without hesitation.
Earlier I posted a negative review for the Don Franklin Mitsubishi dealership over some issues that may have been small compared to other reviews. But my expectations were high in regards to what others had said, and small things can add up to big things in my humble opinion.
However, executive management at the dealership did reach out to me expressing interest in resolving the issues. That, in and of itself, speaks volumes and raised my over-all respect for the Don Franklin Family of Dealerships, and which resulted in an amiable solution to my frustrations. It does not negate the fact that it had to go to upper management to be resolved, but it does show their intent for customer relations to improve; and they have bent over backwards to bring resolution to the issues.
Trust is important! And without hesitation, I can now give my recommendation that you can indeed trust this dealership to satisfy your needs in purchasing and maintaining a vehicle! Missteps were made in my case, but they were taken care of. Thank you George Monticello for your patience and understanding.
I had a great experience at Strong Auto with purchasing my first vehicle. Matt was extremely helpful and understanding throughout the entire process and Kris helped make sure that I stayed within my price range. Overall, it was a great and stress free experience
I was searching for a pre-owned Jeep Wrangler and I did some searching on Auto Trader and happen to see a Jeep at Strong Auto that perked my interest. I received a text message from Big Al and he invited me out to take a test drive with him. I asked Al if he had any other jeeps on site and if he would send me pictures. With in a few minutes he sent a handful of pictures and one being the jeep that I ended up purchasing. Al was extremely personable and friendly. He join my girlfriend and mine test drive. He had a route already laid out so I could test the suspension and speed of the vehicle. He was honest as the day was long. I couldn't have asked for a better experience and I will definitely be shopping here again for any future vehicles.
We were so happy after the first time dealing with Don Franklin and our salesman Darryl Bond it was an easy decision where to go 2 more times! We got great deals with no stress or pressure, Darryl Bond worked hard and found us exactly what we wanted and got us a really good deal. I have and will continue to send people there including my parents! This IS the place to go! #007
After spending the first half of the day having an awful experience with a local dealer, I looked online and I found the specific car I wanted at the Don Franklin dealership. It was an hour and a half away from where we lived. Not wanting to waste the miles or their time, I called to see if they could get me the car at the price I wanted. After 15 minutes total they had met my price point and a statement was being emailed to lock in the price. I was beyond impressed with Jon Berry who helped us with the entire process. He was no nonsense and upfront about everything. We called on the drive there and he had everything ready when we arrived. The entire process there took an hour. We left with the exact car I wanted at an even lower monthly payment then I asked. Very impressed with this dealership and we would drive an hour and a half again for our next one.
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