Really appreciate the work of cars.com in locating a car possibility. The dealership was friendly and went to great lengths to answer all my questions about the subject vehicle, however, I felt they were a little to pushy and needed to make the deal that day
I have bought 2 new cars from Clark Knapp and consider them the best new car dealers in the region. Service has also been excellent and no-pressure. This is the first used car I bought there, and the process was not as good. It was partially financed and I had a hard time getting straight answers from the dealer. He would ask me how much I could afford per month without giving me the total cost of financing. He could never tell me the financing percentage. He verbally underquoted the cost of an extended warranty by several hundred dollars and tried to push all kinds of extra costs on me. More typical of a used car dealer. Also, this is the first time I deal with them in the new location, so maybe something has changed. Stay focussed, take your time, and demand to see the specifics and you will be okay.
Great service !! Mr. Eddy Ledesma is a tremendous sales consultant. This is the 3rd vehicle I have bought from Toyota of Pharr and will keep coming back when needing a new vehicle. Mr. Ledesma is very informative about the Toyotas and does a great job in making you feel at ease. He made sure of what I was looking for and showed me several new Tundras with the options I was interested in. I never felt the hassle and pressure that many salesmen have when buying a new vehicle. I recommend Toyota of Pharr to anyone interested in buying a new Toyota, and recommend Eddy as a salesman, he is very knowledgeable and will you make feel comfortable.
We purchased yesterday a new Pilot from the superb sales staff at CLARKKNAPP HONDA.
I have never seen such a truly motivated and helpful group of salesmen as I see at this dealership. They are patient, honest, straightforward, and trustworthy throughout the sale; all of our questions were answered and meeting the employees there was rewarding in many ways. Sales leader Eddie Leal assisted us in every way possible; Tony Rico is extremely helpful in educating us in the new technology of the Pilot and he is a nice person to know. Tony also explained in detail the Pilot's unique features. Joe Gonzales also came forward to assist in our orientation. I also met the service manager Ruben Reyna who was friendly & informative regarding his departmen' s work. Daisy in the internet sales department is very helpful and a friendly member of the customer oriented team. Finally, we had the great pleasure to meet the owner, Mr. CLARK, who is as pleasant and amiable in person as he appears on TV.
All in all our experience at the dealership was and is the most beneficial that I have ever seen. We anticipate many years of continuing business with the dealership.
Thank you Mr. CLARK and staff for redefining in a positive and creative manner the business of car sales as summarized above.
My experience at Charlie Clark Nissan Harlingen was excellent with awesome service. My salesman Matthew Romero took very great care of us with very informative information that we needed to know about our vehicle and went above n beyond to make sure our experience was stress free. The excellent service didn't stop there Annette Rodriguez made sure my vehicle was looked over after i was concerned with some minor issues while getting my plates. Thanks everyone for your excellent service. 10 stars
I love my 2017 Nissan Pathfinder
Fast, service with friendly faces. If you had cars parked near buy people could look over the new cars but sales people should leave them alone unless they ask for assistance.
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