Our 2015 Explorer stared exhibiting electrical system issues and then wouldn't start. Don Wood Ford scheduled us immediately and diagnosed the problem as a bad battery instead of something more serious (and expensive). So, we'll just add this to the list of positive experiences. It gives us great piece of mind to know that they're there for us in emergencies as well as routine maintenance!
I love working with Chris Sims at Don Wood because I know he cares about his customers. If he tells me he's found a car I should look at, I know he has checked it out and stands behind its quality. He goes above and beyond to make sure you are happy with your purchase. I have been to other dealerships, but keep coming back to Don Wood entirely because of Chris Sims! Thanks again for finding me a great car!
My last experience with a car dealership was not a pleasant one, so I was leary about this, but my experience at Don Wood was everything the last one wasn't. I was acknowledged quickly and the salesperson, Jeff, was friendly and knowledgeable. He answered all my questions and thoroughly explained the buying process as we went through it. The woman who did the financial paperwork seemed as excited about my purchase as I was. She explained all my options and let me make the decision that was best for me. Definitely a pleasant experience. Very impressed.
I purchased my Honda from Alec Alksnis, he made the experience fun and was extremely Knowledgeable!! I really appreciate the time he spent with me going over all the features of my new car! Highly recommend purchasing your next car from Alec!
While I can go anywhere to buy a Honda, Hugh Honda of Athens provides the level of care I expect for purchasing a car. I worked with Alec who is a GREAT salesperson and made it feel like I’ve known him for years! He is very personable, funny, and energetic. You can tell he cares about his clients. Alec made this experience a fun and I am certain my family and I will buy more cars from him and Hugh White in the future.
I had an issue with service and had the pleasure of talking with Stephen Shockley in Sales He listened to my issue, was professional and immediately handled it to my satisfaction. I can see why the sales department gets rave reviews...I couldn't speak more highly of them. My next Honda will be purchased through Hugh White, and specifically, Stephen Shockley.
The service was phenomenal. I went in for a new car and they were beyond helpful and they gave me the best deal. I’m not kidding you when I say these guys were beyond great to work with and gave me everything and more I wanted.
I purchased a 2018 Nissan Rogue from Hugh White Nissan in Athens Ohio. My experience at this dealership was excellent. Salesman, Tyler Stiles, and General manager, Sonny responded to my emails quickly and waited patiently as I made up my mind on the model and color. The purchasing process was efficient and transparent!!
They were incredibly helpful and accommodating. I identified the car I was interested in and they made it happen. They even delivered it for free.
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