Above and Beyond
August 3, 2018
Where do I begin? Long story short, these guys are fantastic! The quality of their selection is the best around. Their pricing is fair. No pressure sales experience. Kevin Presa was amazing to work with. He was knowledgeable about the vehicles in which I was interested and thorough in his explanation of each car's features. When I made my decision on which vehicle I wanted, Kevin walked me through the paperwork process like a breeze.
I bought a beautiful 2006 BMW Z4 from them. I can't believe Jeb (the owner) found this car. It had only 31,000 miles on it! Aside from a worn radio knob and some old rubber trim, this car was in MINT condition. A couple of days later when I brought the car back for them to replace the rubber trim and radio knob like they promised, I told Jeb that the radiator/coolant light kept going on and off and asked if they could check that out too. Jeb said, "No problem!" and gave me a loaner car to drive while they were working on mine. Later that afternoon, he called me back and said they discovered that the coolant reservoir tank had a crack in it and was leaking. Jeb told me they were going to replace it with a new one at no charge to me. He let me borrow the loaner vehicle for another day as they had to order the part and it would be in the next day for them to replace.
My whole experience, from the before, during, and especially the after, has been one that should be modeled across the entire used car industry. The kind of service and attention to the customer that Jeb and his team provide is one I would expect from a new car dealership, not a used one. Well done, Autowise! Thank you for an amazing vehicle and an even more amazing experience!