by KATHY_CRITES2007Harleyrose2018 from DealerRater.com
December 1, 2018
Dennis Recker is one of the best sales reps, I've gotten two vehicles through him, he and the team has made it so easy to work with Ford. They made my time important , always making sure I had all the info that I needed on the autos I wanted. I would send any family member and friend to then.
Shannon was great. He calmed my nerves, set me up with exactly what I needed within my budget. I didnt even realize it until Thanksgiving day but I gained an additional seat in my third row that my previous SUV did not have. Service all the way around was wonderful from the time the service guys intercepted me, until I was driving off in my new car. It was a scary situation I had on the high way with my power steering and rack and pinion going completely out. The service guys calmed me down and entertained my boys. I appreciate all that was done for me. Everyone was great!
Listened to our preferences and delivered exactly what we wanted! Hassel free experience as Bob, Lance and Mike had everything ready when we arrived to pick up our new vehicle and answered all our questions! Love the new 2018 Traverse High Country!
just wanted to thank aleesha,calvin,jim and cody for a job well done during the buying process. received fantastic service from all involved. I will be back. I found a dealership for all my transportation needs.
I had first looked at their available used inventory online before setting up an appointment with Mike McDonald to discuss what options I was looking to have and then test drove one, and found another vehicle at their sister dealership and we drove a vehicle to swap and the vehicle we retrieved is the one I purchased. I did not feel pressured to purchase any other vehicles but what I wanted to afford.
I had been searching for months for a Ford Edge with certain options that were a must have. I finally ran across one online that was more than perfect. I called and talked to Ryan and he ran some numbers for me and was very nice and professional. After a couple hours of thinking it over I went and saw Ryan and bought it. The cars on this lot are so clean and I really had the best experience with this purchase. Thank you Ryan for your patience and kindness I love my new used Edge it’s perfect.
Billy did a great job working with me. At no time did I feel any pressure to purchase. I have been hounded by plenty other sales people from other local dealers for the past few months while making the decision but not here. I had to wait and have been talking to him for quite a while on and off. And when the time was right for me and my family he got right on it finding the exact truck I wanted. He not only found the truck I wanted but went above and beyond what I expected anyone else would have done. We will definitely be coming back next year when we buy my wife’s Tahoe. Great experience overall and great customer service. Couldn’t ask for it to be any easier. Also Mike in financial department is amazing as well. Explained everything to a T and was very personable. Once again no pressure with him either. Thank you again for the great truck!!
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