I love my Jeep and loved the friendly service at Grand Haven. Also love the service with maintenance on my Jeep. GREAT PEOPLE. I trust Nick Rynberg and his great team with all my questions and needs. Alot better than Muskegon Dodge dealership!
Absolutely the very best, most awesome, buying experience on the planet, EVER! These folks know how to let the process breathe...no PUSH, no PULL, NO BULL. Our sales guy Nick is as professional as they come without being a "salesman", very relate-able and honest. Understand we were out and about doing some Black Friday shopping without really needing anything. We stopped in to do a few test drives as this dealership had all 3 sedans we were considering (Cadillac, Lincoln and Buick) to purchase NEXT YEAR, not this year. After looking they didn't have (on the lot) the Buick LaCrosse with the large moonroof or sunroof...which ever its called. Nick said they had one in the wash bay.....BOOM...test drive done!!! My husband and I love this vehicle and were extremely excited that we made an offer and it was done!! Their finance guy Alex is the ONLY finance guy you will ever want to work on your half in these situations....totally and completely painless!! IF you are in the market for a domestic certified used vehicle, go here----you will NOT regret it!
I stopped in to get some maintenance done on my 09 wrangler and ended up driving away in a new Cherokee trail hawk. I love it. They also did a awesome job on my wrangler. Thank you Ben. And Tim .and Ryan in service thank you for working with me getting my wrangler done fast.
I was looking to replace a 15 year old vehicle and came back to Crown, as we had a good experience a couple of months earlier replacing an older van. I found a great used car with low mileage at a price that I was able to fit into my budget. I enjoyed working with Sam again as she wanted to be sure I was comfortable with my purchase. Enjoying the new ride very much.
My husband and I purchased a Buick LaCrosse from Crown motors in 1912 and was very happy with the treatment we received. Very courteous thoughtful and helpful consideration from Craig Baas. Whenever we came to the dealership we were treated very well and all of our needs were met. When I need a new car I knew that I wanted to have the same treatment. I purchased my new Buick LaCrosse Avenir from Crown Mitors with Mr Craig Baas taking care of every thing I needed. I very much appreciate the care I received. The service department is exceptional. I feel we are always treated with dignity and care. I tell everyone about this dealership and the people involved. Thank you for your help and especially your consideration. Service is everything to me.
Paul went above and beyond!!! Very personable and professional...will recommend him to anyone who will listen!!! Best buying experience of my life, and he even taught me all the tricks with the new technology!
I needed a decent work-truck at a good price. I shopped around a bit and came to Best Buy Used Cars after seeing the truck I wanted on Cars.com. They were super friendly, easy to work with, and got me financed. I was on the road within two hours. Truck is in great condition even though it has higher miles. Jennifer and Marco were great.
Jennifer Fuentes was the only sales rep that followed up from any dealership that I contacted. Price was way too high for the car advertised, so I did not buy it. However, she is the type of sales person that every dealer should have on staff.
I brought a car at this dealership a week ago, and Brain and also Doug made it easier for me to buy a used car that I been looking for awhile. I'm from Chicago and I drove all the way up to Michigan and if I had to do it again, I would!
Just bought a used 2007 Dakota quad cab. In excellent shape for its ago. What made this such a great experience is we negotiated the price and then he fixed 2 of the issues I pointed out on the truck before i picked it up. He changed the radiator from a really small leak and adjusted the back brake. I already agreed to buy it so he didnt have to fix it. He really did go above and beyond to ensure a happy customer. Thumbs up.
Bought a Saturn Sky that Jim was up front with me about the fact it had a rebuilt title. Showed me the pics, it was really not serious damage. Good competitive price on the car, low mileage and had it delivered to my front door across the state after my brother took it for a test drive for me. Had it checked by our mechanic and he found nothing wrong with the vehicle. It's like new inside and out. Jim made purchase and shipping painless. Would recommend. I appreciate honesty above all. Thanks Jim !
I was looking at a car on another lot before i went to see jim and he also had the same car with less miles and more options and all around in better shape then the other one and he even dropped the price a little more to help me out. Jimmy is a very honest and VERY helpful and down to earth man. I will be returning to Jim's for every car or truck i buy for now on. I highly recommend Jim
They made the buying process easy. Marco was a very good salesman. I highly recommend them. I bought a 2012 Toyota Rav4. It was a good price. They did not try any tricks and got me a low interest rate.
It was very easy to get financing for the vehicle I wanted. The sales guys and manager were fun and informative. I would not hesitate to send family and friends.
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